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Veterinary Emergency Hospital of North Toronto North Branch

280 Sheppard Ave E, North York, ON
4 reviews
Claim this business Last updated: Over a year ago
About Veterinary Emergency Hospital of North Toronto North Branch

We are a full service emergency, critical and specialty care provider, dedicated to providing service when your primary care veterinarian cannot. Go to full description...

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Veterinary Emergency Hospital of North Toronto North Branch, North York Reviews (4)

4 reviews
5 Star
4 Star
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1 Star
By Cinnamon Bug on Jun 03, 2013
On Saturday my 3 month old kitten vomited the entire contents of his stomach twice. I figured maybe he was eating too much or too fast which he has been known to do. Sunday morning I knew that he had to see a vet. He was refusing water and food and was continuing to vomit clear fluid. He was very, very weak and I knew he was extremely dehydrated.

We took him to the clinic and the vet immediately said how dehydrated he was and that he needed fluids. His next main concern seemed to be that the kitten had Distemper and that he would infect the other animals primarily the dogs who were undergoing Chemo therapy. So he suggested blood work. The other possibility for the illness was an intestinal blockage and considering that my kitten eats everything he sees this seemed to be a more likely scenario. We began discussing the cost and I was given two estimates. One estimate was nearly $600 that included the cost of the visitation, an x-ray and blood work. IV fluids, which were desperately needed, were not included on this estimate. The second estimate was for over $1100 and this included the visit, the x-ray, the blood work, nearly $250 for IV and nearly $500 to admit him so he could be given an the IV. I was completely distraught. Both of these estimates were a lot of money for me.

Luckily my mother-in-law was present and asked the vet if they could administer fluids without admitting the kitten. Yes they could and it would be approximately $40. Next she asked could they do the x-ray first so we could rule out a blockage before proceeding with blood work. Yes, they could also do this. Considering that it was going to take hours to get the results of the blood work back I could not help but wonder why the vet didn't suggest this himself? We proceeded with $40 shot of fluids and the x-ray. The x-ray revealed an intestinal blockage which the doctor deemed "suspicious". His recommendations were leaning towards surgery or a barium drink. We began questioning what the blockage may be. It was like pulling teeth with the vet but eventually he agreed that it may be a hairball. We continued to question what we could do at home that might remedy this. Finally he told us we could try an over the counter hairball remover that we could purchase at the pet store. He gave us two syringes that we could use to give the kitten water and were also told we could give him some ice chips and gatorade since the fluids he gave the kitten would only last a few hours. We left and bought the hairball remedy. The kitten was still extremely weak when we got him home but we gave him the hairball remedy and some fluid and let him sleep waking him up a few times to give him more water and watching him closely the whole time. Six hours later he woke up and began looking for food and water. His energy slowly started to come back and by evening he was himself again. He passed the hairball in his stool, I know this because I checked and he is now completely back to normal.

This review is not meant to down play the doctor's concern for my animal. I am fairly certain without the fluids from the clinic that my kitten would have succumbed to dehydration. Had I seen no change is his health that afternoon I certainly would have taken him to a vet again. Had this note happened on Sunday I would never have gone to this clinic. I hope to never be in a position where I have to take an animal to this clinic again. I felt that there was no strategic examination of my pet. No attempt to rule our less severe illness and at every turn new charges were piled on. I most disturbed that my initial quote did not include the administration of any fluids which clearly saved my kitten's life. But I was very thankful to discover that the kitten was suffering from a $400 fur ball rather than $1100 + fur ball.
By Bazaar Old-English-Sheepdog on Jun 14, 2012
If I could give 0 stars I would. My dog had been spayed and her stitches popped late at night so brought her here. Vet quoted me $1400-1500 to fix! I told him I would rather go to my vet in the morning. Nonetheless charged me $250 to bandage her up. Brought my dog to my regularbvet this morning and he is charging me $270 to fix. The emergency vet was trying to charge me over 5 times! Be careful if you go to this place!
By Brown Earwig on Dec 26, 2010
I had to take my cat in on Christmas day and found the vet tried her best to do the best thing with my cat. She was sensitive to the fact that I didn't have too much money, and didn't try to persuade me to do something that I couldn't afford. I would go back there if I had an emergency.
By tuffruff99 on Oct 26, 2009
We took our 6 month old boy in today after we noticed some limping and crying. Upon inspection the vet did he approached our dog too close to his "package" and obviously most males would be taken aback by this, so he reacted with a bark and a nip. Ok, so the muzzel went on and everything was fine, vet was not hurt, our dogs is up to date on all his shots and is regularily very friendly with children, small dogs, and cats.

He then proceeded to tell us that all dogs of his breed should all be put down. Keep your opinions to yourself, if you have no interested in helping all breeds of dogs, do something else with your time.

The reception lady was very nice and personable, that was the only plus.
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We are a full service emergency, critical and specialty care provider, dedicated to providing service when your primary care veterinarian cannot.
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