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Renforth Veterinary Clinic has been providing compassionate veterinary care for dogs and cats (and their owners!) in the Mississauga and Etobicoke areas and beyond, for over 40 years. We are very proud to be able to say that virtuallly all of our new clients are referred to us by friends and family. Go to full description...
Renforth Veterinary Clinic, Etobicoke Reviews (16)
I have never found staff to be anything but kind and considerate.
I will recommend Renforth without hesitation
We got a new puppy who was ill and spent several hundreds of dollars at this clinic and at the emergency vet . I called our vet as the drug given by the emerg wasn't their number one choice as they have limited drugs and to see if there was another choice Unfortunately, when I called our vet when home ill. The technician told us that the other doctor couldn't speak to us as it wasn't her case and would have to wait until over the long weekend to speak to someone. She was rude and dismissive.
When I called back later I spoke to the same technician. I told her that I was concerned we couldn't speak to another doctor and given we were long time clients and spent a lot of money to treat the dog, did not think it was appropriate that we wait until Tuesday and another vet call us. She hung up on me while I was speaking to her. At first I thought we got cut off as there was a storm in the area and called back. The phone picked up but no one spoke. My husband has also spoken to this techician and found her to be difficult.
What she did was completely unprofessional and I've never experienced anything like it in my life. The office manager who I spoke to took the side of the employee and said she felt I was abusive which was not the case. I was stern and concerned . No apology was offered by the employee or the clinic. It's unfortunate as Dr. Daicos and Dr. Terp are great vets.
I've never been treated this way in my life nor treated any of our customers this way. I deal with people in person and on the phone all day long and deal with emergencies and difficult customers on a regular basis and can say, I've never had an interaction of this sort with a customer. And I've never known a business to condone this type of behavior nor at least question what occurred. No apology offered even to say we're sorry the incident occurred in spite of who was right or wrong. We were long time customers and have never had this interaction there nor at our previous vet Royal York Animal Hospital.
So basically because they couldnt get more money out of me like they did my last dog they wouldnt take care of this one.. disgusting
I would highly recommend him and his staff is very friendly and welcoming.
My senior cat of 19 recently passed away at the clinc with care and compassion.He had been under Dr. Terp's excellent care for chronic kidney disease for a very long time.
I will always take my pets there. Thank you Renforth Veterinarian Clinc!
Recently when I brought my cat there, the owner (Dr. Terp) asked me if I wanted to administer the deworming medication myself later in the day and I said that was fine. I went to pay for the visit and asked for the medication, but the secretary said that he had administered it. I was in front of the cat the whole time and he definitely didn't. After some searching around the secretary found the medication in the garbage! The vet's excuse was that he had partially opened the package after asking me if I wanted to administer it myself and a vet tech must have thrown it out thinking had already been used. You would think it would be a bit more organized....
It can only make you wonder, if they make mistakes like that, what else are they making mistakes with? The other vets there seemed helpful though and willing to answer my questions and the rest of the staff looked like they really enjoy helping and taking care of animals.
This place charges a lot less then anyone else,
there service is great, they love animals, and the location & building is clean!
Dr.Terp is a greedy and very cold sociopath. He wanted to vaccinate my dog to death. kept asking me to give my dog more and more vaccinations. I said no! He doesn't give a shit about your dog. MONEY MONEY is all Dr.Terp really cares about. 666 is a good number for that clinic. The number of the beast. Dr.Terp is the BEAST!!