Guelph Cat Clinic

Verified by uberall

I’m extremely disappointed with the care my cats received at this clinic. Around a year ago, one of my cats was prescribed thyroid medication here, and after starting it she developed severe side effects—including sudden blindness. While I can’t medically prove the cause, the timing was frightening and we stopped the medication immediately.

More recently, my other cat was given a deworming dose that I later learned was much higher than what is typically recommended for her weight. On top of that, the clinic prescribed a dewormer for another one of my cats who they hadn’t even examined, and they never performed any fecal or worm testing on the cat they originally prescribed it for. This made me very uneasy about their prescribing practices and attention to detail.

They also pushed for unnecessary and expensive testing in order to create a treatment plan. After my cat’s X-ray, deworming, and a course of antibiotics, they suggested doing a CT scan to diagnose asthma. I got a second opinion, and I was told that a CT scan was completely unnecessary in this situation.

I understand that mistakes can happen, but medication decisions and dosing accuracy are incredibly important. After these experiences, I no longer felt confident in the care my pets were receiving, and I decided to switch clinics. I’m sharing this so other pet owners know to do your own research and double-check dosages.

Edit: the information below still holds true, however we were really unimpressed with the disorganization. We had issues with a medication, no one was able to confirm whether the rancid smell was normal or not. We ended up paying for more of a different medication while we waited for a new batch of the original med to come in. The team forgot to put the order through on time and expected us to pay for another round of the replacement medication while we waited for the new batch. We ended up just taking the rancid one back home and using it. The whole system of communication between the team, practice manager, and us was unclear and frustrating.

Awesome. The Guelph Cat Clinic came highly recommended to us by other cat families in the community and they did not disappoint! All of the staff were friendly, knowledgeable, and practice fear-free techniques. They went above and beyond to make sure that Juniper was comfortable during her appointment. The vet was very thorough in her exam and took the time to explain everything to me and answer all of my questions. We feel we are in great hands and will be using them as our regular vet clinic. Thanks to the whole team!

Our cats have been with the Guelph Cat Clinic since we moved to Guelph couple years ago. Our kitties have been through some tough times during these years and we have nothing but praise and gratitude towards the vets and staff here for their help in these times. From the staff at the desk to the technicians and the vets, all are friendly and professional and sincerely care about not only the owners but the cats' experience. 100% recommend.

I took an older cat who had rarely been outside my home to this clinic. We were both treated with loving kindness and appreciate your help navigating a difficult discovery. Thanks so much for the referral to Dr Lisa. She was perfect for our needs

Best clinic that I have ever been to, the care and attention provided by each and every one of the staff members for my buddy was unmatched. However I am most grateful to have met Dr. Poremba here. Shes the most caring, intelligent and dedicated person that i have ever met. Her help and guidance throughout my buddy’s battle with ckd has been priceless. Much love and thanks to Guelph Cat Clinic.