For Companies
Sign in / Sign up
Add a businesses My Businesses My Reviews My Favourites Search Paying Only Latest activity Log out
Add a Business Sign in / Sign Up

Metrotown Animal Hospital

7602 Royal Oak Ave, Burnaby, BC
9 reviews
Claim this business Last updated: Over a year ago
7602 Royal Oak Ave
Burnaby, BC, V5J 4K3, CA

Contact information

Phone numbers
Fax numbers

Metrotown Animal Hospital, Burnaby Reviews (9)

9 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member48955 on Sep 13, 2012
Saved my puppys knees
Dr. Hans was very good to my minpin when she developed patala luxation. He quoted me a price that was 1/3 of any other vet. My dog was well looked after and the after care was excellent. My dog goes right to the examining room when we go in the door, on her own. I tell all my dog owner friends about my great experience with Dr. Hans. My dog has since had her other knee operated on. And yes Dr. Hans was the surgeon again. After 2 years I swear, you would never know she had surgery as she runs and jumps like all minpins. Thank-you to all the staff as well for making me feel secure enough to leave my puppy with you
By suanjeon on Feb 10, 2012
Lack of attention to not cause undue injury
I recently just had my puppy spayed here.
Yes their prices are cheap, but so too was their attention to not cause undue suffering.
The front desk staff were nice and quick to correct mistakes in the recap of how I should monitor her at home.
The shock came right when she got home and laid down.
I saw that two of her claws, on one leg, were cut brutally short and there was dried brown blood on the other leg that should have been cleaned.
Had she been difficult to the staff patience should have been given rather than rushing the job and injuring my puppy.

I'm now worried about the care given to the rest of her operation...

I will not return and will certainly advise others not to go either.
By non-member36964 on Nov 21, 2011
Long story short. I do not recommend this clinic. The reception staff and vet assistants are great but Dr. Hans is incompetent and dishonest.
After the death of my cat, it took over a week to obtain the records from them and one page had been obviously altered.
The section he altered was on the page where he diagnosed my cat with diabetes. The altered section was squeezed in at the bottom of the page and written in a different ink colour. It was an obvious addition in which he claimed to have explained the signs of insulin overdose to myself, which he never did and this is what caused my cat's death.
If that's not dishonest I don't know what is. Never take your pet here.
By non-member29419 on Mar 29, 2011
Very Expensive.
Already expensive and they are increasing prices every month. Claim to be low cost but the final bills are far more than other very good veterinary facilities in and around Burnaby,
By non-member21090 on Aug 13, 2010
Amazing Girls
From reception to appointment to paying your bill, ALWAYS a pleasure. Cheap rates, AMAZING staff (Kirsten is VERY skilled and knowledgable about EVERYTHING! Probably runs the Hospital too!) Highly recommended. I trust my pets to them completely.
By non-member16631 on Feb 22, 2010
Well trained staff. Gives all the options from minimum to maximum interventions. Prices are reasonable. They do not pad the bill with unnecessary costs. They will refer if they feel some other vet is more experienced with your pets condition.
By Saphyre on Aug 21, 2009
Far cheaper then other vets. Experienced caring staff. A little too busy though.
By non-member8162 on Feb 01, 2009
Staff are amazing
By chihuahua3 on Aug 28, 2008
Too busy to care and too expensive
They are more expensive and do a poor job compared to other vets.
write a review
Address and directions
Contact information
Customer reviews