What sets our carpet, upholstery, duct and chimney cleaning company apart from our competition is our advanced cleaning equipment which features an exclusive dust blaster and an air pressured scorpion Go to full description...
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Super Duct Clean Carpet, Scarborough Reviews (1)
Verified by EmailIn December 2008, my family used the basement Chimney and instantly suffered from a backlog of smoke in our basement fireplace. I suspect that it's partially due to the Chimney flue not opening more than 1 or 2 inches...but as an inexperienced fireplace owner, I didn't know.
I called Omar at SuperDuct to inform him that the basement chimney is very dirty. He recalled the service he performed at my house and notified me that he was unable to clean it...and that he had trouble opening my Chimney flue to fit his chimney broom.
What troubles me is that Omar charged my wife the $125 to perform the Chimney cleaning for the basement....even though no cleaning was performed and he didn't notify us either.
I would trust SuperDuct to use their powerful vacuums to clean air ducts or carpets.
STAY AWAY from this Company for any Chimney Cleaning related services and as they are extremely unprofessional and will rob you if they can.
At that time, he completely changed his story and said that he did actually clean the Chimney! I can gaurantee you that he didn't for 2 reasons:
1) You couldn't stick a real Chimney sweep/broom in a Chimney flue that doesn't open more than 1 or 2 inches
2) A flashlight inspection has revealed that there is a ton of soot sitting in the base of the flue...nothing has been cleaned or vacuumed here...
Is it worth taking someone to court over this? I don't think so....but perhaps I can save somebody $125 (or more) for SuperDuct services.
Additional business details
This equipment travels at a very close range to the walls of the air duct system. As the dirt is being removed, it is sucked out by our, high powered vacuum (more than 600 times stronger than a regular vacuum cleaner) connected to the supply and return air duct channels. This channel is attached to our trucks.
We at Super Duct Carpet, Upholstery, and Chimney Sweep Clean believe in complete customer satisfaction. We make sure that our customers are completely satisfied.
We ensure that we have the latest most technologically advanced equipment available in the industry. Our cleaning system is the most comprehensive available, exceeding the industry's highest standards of duct cleaning.
We have a team of highly trained, knowledgeable and professionals individuals.