Campio Furniture Ltd

I purchased a beautiful leather sofa through furniture store in Toronto from Campio.....the sofa is absolutely beautiful but I started to notice an issue with the sofa around 6 months in, the sofa began to 'groan' whenever anyone raised from the three seater sofa and I noticed the back cushions that can raise lower began to slope, causing the sofa to look lopsided. After about three weeks of calling someone from Campio came out and basically stated that my claims were nothing to worry about. Sadly the over the next couple of weeks the seat cushions began to sink down considerably and has now become very uncomfortable. I thought purchasing from a Canadian company, buying excellent quality along with a great warranty would alleviate such issues. All I want is someone from Campio to come out see the sofa and listen to my concerns, I think something needs to be done to make my sofa comfortable....so far I have been told to wait another month, not sure what that will do....but I will wait and hope that the company will take of my issue.