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Air Tickets Direct

3616 Boul Saint-Charles, Kirkland, QC
10 reviews
Claim this business Last updated: Over a year ago
Listed in: Travel Agents

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Air Tickets Direct, Kirkland Reviews (10)

10 reviews
5 Star
4 Star
3 Star
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1 Star
By Carmine Badger on Nov 21, 2014
I have booked with Airticketsdirect twice and so far it's been good and cheap.

First was for a multiple city, YYZ to OKC then OKC to LAX and LAX to YYZ and it was cheap, less than $800 for all that and the airline was United Air and only stopped once in Chicago.

Second was YYZ to HNL , round trip ticket for less than $600, and only stop once too in Los Angeles, CA.
By Violet Cow on Aug 26, 2014
To make it worse I also had no return ticket, even though I received confirmations and their "Booking Reference" numbers. Had I not tried reserving my seat prior to departure and would have left my son stranded in Europe.Had I not tried to reserve seats on the flight home I would have been stranded at Athens airport.
Support was horrendous, tickets cancelled by poorly trained staff, they never confirmed seats with airlines, expected the airlines to "fit me in"/re-honour seats. No compensation was ever brought up even though I spent 3 days in airports and over $90euro in additional travel expenses. I will never deal with or their parent company FlightHub.
By Chestnut Octopus on Jun 16, 2014
They cancelled one connection flight after I started the trip.
Had to buy new and expansive tickets to be able to continue the trip.
Bad customer service (if you can find someone answering your call...).
Loss is around 700 $ but it could be much more.
Unfortunately I didn't check reviews before buying thickets.
Next time I will!
By Yellow Gerbil on Feb 11, 2014
air tickets direct very bad costumer service .I miss my fligth from winnipeg to minneapolis because home land security of usa denied my access to united state of america for no reason.I called air tickets direct costumer service to help me to find another ticket and i agree to pay any extra charge .For week I kept calling them but for nothing they playing a game and I was told I lost my ticket worth $1082.I bought another ticket trough canada fligh and i was very saad of what hapen.
By Cadet Viper on Sep 08, 2012
I was looking for flights depart after Christmas from Syracuse NY to Oslo Norway for a few days and found this site has the best prices. I ordered 4 tickets on Aug.29,2012 @10pm and got an e-mail that "Ticket Ready" on the next day at noon. Exactly what I was ordered with all the connections and exactly the prices. I agreed that the negative marketing to opt out "best price guarantee" to avoid the extra $20 per ticket is not good business practice. But buying anything online always need to check the total prices before you giving out credit card information. I went to the airline website to double check with the confirmation# and it worked. I hope my flight will be as smooth with all the connections.
By Brown Cheetah on Jul 15, 2012
I was booking a trip to Africa and the price was unbelievable!
No last minute changes, charges, or fees. Unlike some travel websites (cheapoair) being one of them. I'll definitely be using Air Tickets Direct again.
By Scarlet Mockingbird on Jun 25, 2012
Waiting on the phone over 20 minutes only for the representative top hang up because she did not hear me after a second.
By Chocolate Sawfish on Jun 20, 2012
I recently purchased a return ticket through AirTicketsDirect. Each trip (outgoing and return) was 3 flights. After purchasing the ticket, the middle leg was changed to a different day, making the ticket unusable. They didn't even notify me of this change (for the return flight). AirTicketsDirect told me that this is not their problem and said that such changes are the passenger's responsibility. I would warn anyone considering making a purchase through AirTicketsDirect to reconsider. You may end up with a completely unusable ticket.
By Coral Cape-Buffalo on Jun 04, 2012
I purchased air tickets, but did not check the box to decline the best price guarantee, as there was no price beside it. Only after completing the purchase did I find I had been charged $60 for thier "best price guarantee". The company refused to offer a refund for the $60, and admitted they get "several" calls a day complaining about it!
By Bole Chihuahua on May 01, 2012
i have purchased 2 tickets online through their website the prices quated on their web site is in USD and does not mention anywhere that it will be charged in canadian dollars, once purchase was done i got a $65 foreign transaction fee, i contated them and asked why don't they mention anywhere on the website that they are a canadian based website, the response i got that i should have called and asked if we are based in canada, even it does not indicate anywhere on the website that they might be a canadian based company.
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