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White Horse Travel, Scarborough Reviews (1)
I booked my tickets to go to India via Whitehorse Travels. I noticed my return tickets were booked to go to Toronto and not Ottawa. I had to call them from India and they changed it. I had to change my return dates due to severe illness and they don't respond to emails on weekends. So no point of contact during emergencies. Finally they booked my change of dates. I noticed that they booked it for May 24, 2016 instead off October 24th,2015. By the time I saw this error the seats were gone for the 24th. First they said everything was confirmed and last minute they said no seats available. Also they don't book it unless you send the money as if you are not going to pay. They booked it for 23rd October via Toronto to Ottawa.
Every time they sent me the itinerary I found at least one mistake with dates or destination or both.
They don't accept responsibility. They blamed it on their new staff.
Never go with Whitehorse and please take my advice!
Every time they sent me the itinerary I found at least one mistake with dates or destination or both.
They don't accept responsibility. They blamed it on their new staff.
Never go with Whitehorse and please take my advice!