Canadian Tire Auto Service Centre

I understand now why Canadian Tire is called Crappy Tire. The Service Department at this Canadian Tire is crap. The customer service right up to the manager, Ken is crap! I took my Ford Explorer in to have the Power Steering Pump replaced because my truck was making a squealing noise. I even brought the part in. The service advisor even agreed that it was probably the power steering pump making the noise. When my husband picked the truck it was still squealing. He was livid. Their excuse was, get this - "We did exactly what you said sir! We replaced the power steering pump." I guess if we told them to jump off a bridge, they would do that too. We did find a really good local mechanic in Ranchlands. They fixed the squealing noise which was just a serpentine belt tensioner and an idler pulley.