Canaroma

Verified by N49

I had very bad experience with Canaroma store. Here is caddish personal, over priсe goods. Unfair terms to customers. Will never recommend the store to anybody. In Canaroma works no refund and returns policy. If you going to buy some stuff in Canaroma take your tools and check quality and measurement in store. Do not pay before you get your purchase. I have to give them a star, but in my experience they do not deserve any.

Unfortunately, our experience was very negative. Their customer service is so unprofessional in dealing with issues. My sales representative had made mistakes twice and would not accept responsibility for it. These mistakes had cost us significant overcharges from our contractor and plumber, in order for them to return three times to rectify this incorrect order issue Canaroma's sales rep just kept making. Being in the construction industry for 40 years as a manufacturer myself in the Vaughan area, I strongly suggest better customer service and a more knowledgeable team. Furthermore, it was unfortunate that I called twice and a manager never seemed to be in the facility when an issue had to be addressed. I know there are ample bath and tile stores in Vaughan and Toronto to choose from and unfortunately, this is not one that I can recommend. Very disappointing!!

We are in the process of building a new home. We were introduced to Anthony by our designer. He was extremely helpful to say the least. Working with us go give us many options to fit our budget. I will definitely use their services in the future and recommend them to anyone looking for the finer things in life!
Thanks Anthony!