Claim this business
Last updated: Over a year ago
Listed in:
Telephone Companies and Service Providers
About Bell Canada
Canada's leading communications company. Go to full description...
Contact information
Powered By 
Bell Canada, Scarborough Reviews (10)
By Cerise Stoat on
Jun 08, 2013
Guest Review
Guest Review
Unbelieveably bad service and the arrogance that come from being born as a monopoly. Abusive rates and abusive attitudes. Although my bundled monthly bill is over $700, they cut all my services when a small portion (less than $200) went over 60 days. That is, they cut my home phone, cell phone, internet AND satellite services. If you've been through this you know that they then will not take your call to discuss the issue, they will only take your payment..which you'll have to make by credit card from a pay phone.
By Blue Rook on
Oct 02, 2012
Guest Review
Guest Review
I have the same experiance with bell , and I am going to move very soon as soon as I get any other good offer
By Carmine Irish-Setter on
Jun 14, 2012
Guest Review
Guest Review
Bell has a bad Billing Department so that I could not stand any more. I decided & left Bell. Now I am with another provider who is a wholesaler of Bell with a much cheaper price monthly. I am so happy that I left Bell forever. At least I know I can cut this landline phone completely one day by switching the different method of communication.
By joepolluka on
Mar 19, 2011
Verified by Email
Verified by Email
I've been with Bell Mobility for many years now. It seems that since the market has gotten more competitive, they have become less. I have an "old" plan that if purchased today would cost upwards of $75 per month. I pay $35. Needless to say, they are doing everything in thier power to increase my bill in hopes I will cancel. Chanrges I should not be paying for are adding up, and they say "too bad"! There were some months when I was paying an extra $65. Buyer beware! Boycott Bell, make them lose some of the market, lay people off and hopefully wake up! My kids both just got cells, and guess what Bell - we went with someone else!!!!!
By Gray Krill on
Feb 23, 2011
Guest Review
Guest Review
Bell and Rogers both provide the worst horror service.you can't even cancel them. they keep you hostage on the phone, place you on hold FOREVER AND EVER AND EVER until you simply get disconnected. Idiots take your calls and love to argue with you how you are wrong and "they" are right. I hate them with a passion. WHERE IS THE COMPETITION?????????????
By Boysenberry Water-Buffalo on
Jan 22, 2011
Guest Review
Guest Review
I wish there was something less that 1/2 star to describe Bell. I've been with them for over 12 years with my home line. A while back we had cell phones with them too. As soon as we were able to switch using our cell numbers, we did due to their bad customer service. Recently they increased our Call display to $11, while the line costs $19 (ridiculous!!) and when we called their customer service (in India!!!!) and they said there is nothing they can do about it. As soon as I find a better home service, I am leaving Bell forever!! Too Bad many people still keep these compaines in business.
By Dox on
Apr 14, 2010
Verified by Email
Verified by Email
We have about 1000 channels with our Bell satellite thing, and I think we watch maybe 10 of them. I have no need for Described Video, music/radio channels, and CTV Medicine Hat. I live in Kitchener, what am I gonna do with CTV Medicine Hat, or CTV Sudbury or CTV Regina for that matter??... And for some insane reason I don't get CTV Kitchener. So we tried to downgrade. We got some cheaper package, and they came and removed the satellite and everything.
Then when we turned on our TV a turd came out.
I called customer service, infuriated. The representative told me there were only really 3 packages for me to choose from: The 'HD TV / Super Mega' package, the 'All the Channels You Don't Need' package, and the 'Turd' package.
I was like, "That's it, I'm going to Rogers!"
When the Rogers installation guy came over, he was like, "Ok, which do you want: the 'HD TV / Super Mega' package, the 'All the Channels You Don't Need' package, or the 'Turd' package?"
Son of a-
Then when we turned on our TV a turd came out.
I called customer service, infuriated. The representative told me there were only really 3 packages for me to choose from: The 'HD TV / Super Mega' package, the 'All the Channels You Don't Need' package, and the 'Turd' package.
I was like, "That's it, I'm going to Rogers!"
When the Rogers installation guy came over, he was like, "Ok, which do you want: the 'HD TV / Super Mega' package, the 'All the Channels You Don't Need' package, or the 'Turd' package?"
Son of a-
By coke on
Mar 19, 2010
Verified by Email
Verified by Email
It doesn't matter how cute those beavers look on TV... STAY AWAY!
Those frikkin' beavers ate though my phone lines, and now I can't even call my mom! The one who looks like a chipmunk is now living in my garage.
Those frikkin' beavers ate though my phone lines, and now I can't even call my mom! The one who looks like a chipmunk is now living in my garage.
By Cerulean Lungfish on
May 05, 2009
Guest Review
Guest Review
Bell Canada has terrible customer services and it's not helping the customers at all !!!! I am gonna stop the service !
By ndg on
Apr 29, 2009
Verified by Email
Verified by Email
from customer service to dependability of services to prices
it is a very bad idea to lock yourself into a contract with
Bell Canada!
it is a very bad idea to lock yourself into a contract with
Bell Canada!
yes i agree.I am currently with bell for internet.I will disconnect the service today for the same reasons.Bad service,always want a contract and too expensive.
I moved out this year and choose bell as my provider for internet,phone, and satellite.
First problem.
I wanted HD satellite for my apartment. My building has a shared dish so i was worried it wouldnt support the HD signals.. but he said it was fine. This was my first time using HD so i honestly didnt notice it was missing for around a month when i got curious enough to call bell( the devil ). after calling bell I was greated by the usual indian person (rare occasion they are french) and they told me it wasn't my fault there was no HD service but also Bell was not at fault..
Next story. The person who lived in my apartment before me passed away.. so nothing was disconnected. After getting set up with the itnernet and satellite.. bell refused to disconnect the dead guys phone and hook up mine.. they wanted my super to contact them. ( keep in mind i had fully functional internet and satellite. )
Next story. I always heard that bell had crappy internet and lied about the speeds you were getting. My speed was supposed to be 5mb-7mb which is decent, instead i clocked myself at 4200.. which means I am getting nowhere near what i paid for. When the technician arrived he took out his stupid device to check my line he said it was off by 200kb/s and asked why I was making such a big deal. I told him that his device has priority over other modems so his readings were inacurate. I then showed him the speedtest.net results and he told me it was probably from lag. I then pointed out that the server I was pinging was about 2 miles away and his tech support told me to go here. He then called bell and had to wait on hold for awhile, after getting through i heard the girl say there was some packet loss.. he then told me that everything was fine.
After he left I called bell and compained about the lieing tech support and about how rude he was.. After that my speed has always been 7200+.
Still the underlying fact remains... bell has THE WORST CSR and techsupport. Find a company that doesnt outsource its customer service and tech support to a country where they dont treat people like they are valued customers.
First problem.
I wanted HD satellite for my apartment. My building has a shared dish so i was worried it wouldnt support the HD signals.. but he said it was fine. This was my first time using HD so i honestly didnt notice it was missing for around a month when i got curious enough to call bell( the devil ). after calling bell I was greated by the usual indian person (rare occasion they are french) and they told me it wasn't my fault there was no HD service but also Bell was not at fault..
Next story. The person who lived in my apartment before me passed away.. so nothing was disconnected. After getting set up with the itnernet and satellite.. bell refused to disconnect the dead guys phone and hook up mine.. they wanted my super to contact them. ( keep in mind i had fully functional internet and satellite. )
Next story. I always heard that bell had crappy internet and lied about the speeds you were getting. My speed was supposed to be 5mb-7mb which is decent, instead i clocked myself at 4200.. which means I am getting nowhere near what i paid for. When the technician arrived he took out his stupid device to check my line he said it was off by 200kb/s and asked why I was making such a big deal. I told him that his device has priority over other modems so his readings were inacurate. I then showed him the speedtest.net results and he told me it was probably from lag. I then pointed out that the server I was pinging was about 2 miles away and his tech support told me to go here. He then called bell and had to wait on hold for awhile, after getting through i heard the girl say there was some packet loss.. he then told me that everything was fine.
After he left I called bell and compained about the lieing tech support and about how rude he was.. After that my speed has always been 7200+.
Still the underlying fact remains... bell has THE WORST CSR and techsupport. Find a company that doesnt outsource its customer service and tech support to a country where they dont treat people like they are valued customers.
Powered By
Additional locations See all
Additional business details
BCE is Canada's largest communications company, providing the most comprehensive and innovative suite of communication services to residential and business customers in Canada.
Under the Bell brand, the Company's services include local, long distance and wireless phone services, high-speed and wireless Internet access, IP-broadband services, information and communications technology services (or value-added services) and direct-to-home satellite and VDSL television services. Other BCE holdings include Telesat Canada, a pioneer and world leader in satellite operations and systems management, and an interest in CTVglobemedia, Canada's premier media company.