Shank Pools

Put a pool in for me over 40yrs ago,did such a good job,I waited a year to have them put in this pool in strittsville,quality and experience was outstanding,service incredible(nothing major),give them 10 stars

I told then what I wanted and asked if it was possible and they said "We'll do what you NEED us to do" and they totally delivered!
I wanted an outdoor heated pool that I could use in the winter and I have it :)
When it's an emergency and I text them they come right away.
The cost of service is very very reasonable.
I definitely recommend them!!!!

We signed a contract with Shank Pools, and put down a $3000 deposit. We ended up having to cancel the pool, and asked for our $3000 back (it is supposed to be completely refundable). After many messages left, and promises, we still are waiting for the money (several months later). We finally had to go through the Better Business Bureau, and they have said that we will recieve our money as early as next week (we will see). Their response to the BBB was a bunch of lies. I am glad we have cancelled with them, if it is this hard to get a deposit back, I wouldn't want to deal with them for a pool. As far as I am concerned, as soon as we cancel the pool, our deposit should be refunded. To try to hold on to our money for 5-6 months is bad business.

1st, their contract is completely illegal, read the back...they must winterize the pool or your warranty is no good (crap!)

Our concrete is all cracked, he came with a tube of caulking to fix it and said that is all he would do. Our heater didnt work for a month due to bad instructions and location

The best was the "final" bill for "extras" he made up thousands of dollars in extra BS and demaded payment or he would take us to court.

These guys are crooks !