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Last updated: Over a year ago
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Self Storage
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Moving Supplies
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Very nice helpful staff A1 service highly recommended . 👍🏿
This storage place. Has really great prices. Clean and friendly workers. Mr.Jean was.super helpful with our long term rental and he was very curtious. Anyone looking for a good storage place. This entrepot is well located on notre dame.
Super professional and safe. Responed all my questions quickly. Definitely recommend!!!
Terrible experience at Public Storage in Montreal, QC. 400 Avenue La Salle on Notre Dame, Montreal. I went in to rent a unit and was told I only had to pay until the 1st of the month. I paid, but when I went back, they claimed the employee made a mistake and now I had to pay the full difference. I never received a call or warning.
I spoke to the manager, who admitted it was their error but refused to honor the original agreement. He told me it wasn't his problem and I should "call OPC" (Consumer Protection Office) because "they don’t make our rules." Very dismissive and unprofessional.
Now I’m stuck paying more because of their mistake. Would not recommend — poor customer service and no accountability.
I spoke to the manager, who admitted it was their error but refused to honor the original agreement. He told me it wasn't his problem and I should "call OPC" (Consumer Protection Office) because "they don’t make our rules." Very dismissive and unprofessional.
Now I’m stuck paying more because of their mistake. Would not recommend — poor customer service and no accountability.
I didn't know what to expect when I needed short-term storage in Montréal for the summer months.The promo of 50% off for the first three months certainly inspired my initial choice of Entrepôt Public in Montréal.The personal care from Janice (who speaks three languages fluently!) made the experience of getting set up here actually enjoyable. I am impressed with the organization and cleanliness, and security of the site.
Yadira and her team at Public Storage are incredibly patient, kind and knowledgeable. You get a secure storage facility with a dedicated staff, fair prices, nearly 24h access, and pleasant customer service if you ever encounter a problem onsite. I highly recommand them, and the Avenue Lasalle branch, specifically in Hochelaga. I've had storage there for years, and never had a problem.
Great storage facilities, very secure and great staff.
Jean and his entire team were super friendly and hyper professional. Place is clean and great, and prices can't be beat.
A+!
A+!
Jean was very friendly and helpful and the place seemed very clean.
Great service. Very friendly
We had a great service. It was all very well explained. Very happy with my choice
Jean has been so helpful over the phone and helped me figuring out what size I would need (which I had no idea). Turned out to be too big when I got there and he was as nice in person than over the phone. I got a unit size that was better for what I had and was very helpful during the whole process!
The place is clean, parking situation is a bit weird inside the lot, never had any issues, but kind of expensive.
Great experience with renting a 10x10 storage space and a parking space as well. The manager Jean is very friendly and helpful. Fair pricing and the location is perfect for me since it's on the way to downtown from HOMA.
Jean is friendly and professional. Him and his colleague offered a great service.
Clean and safe place. Pleasant and efficient workers. Was very pleased with my experience and would rent again if I ever need extra space again
Wow, the staff offered me an outstanding service. I reserved my unit online and within a couple hours after they opened, they gave me a call to confirm everything. Then I went in person to sign the paperwork for the monthly lease, everything was explained thoroughly and easily. Honorable mention to the lady that served me and also Jean. I’m very satisfied and left with a smile :)