Public Storage

Verified by N49

Can’t say enough about Sabrina at this location! Went above and beyond to ensure our unit was the right fit, and trouble shooting our own issues on the day of. With Sabrina’s advice, We ended up taking a bigger unit, which saved us a huge hassle later on. Location is secured and the staff are excellent. Thanks Sabrina!

Excellent costumer service. We had to find last minute storage and Riza helped us even though it was end of day. She walked us through our options and was very patient given it was end of day. Thank you so much for your help! Highly recommend the place!

The location is easily accessible and the customer service from beginning to move day was helpful, kind, friendly, and very supportive. The rates were fair. The lovely ladies at front desk make you feel like you're in good hands. The place serves its purpose, no frills.

Risa is very accommodating, showed us the actual space, and explain everything I need to know. Our transaction was very smooth. Thank you Risa.

Public storage offers well discounted short term plans and the staff will help you out with all your questions as well they will assist the size suitable for our profile. Overall friendly staff makes the business even more friendly.

I spoke with Maggie today and I was extremely impressed with how she answered all my questions, helping with the sizes of the units, how it all worked and she was very clear with with the pricing and billing including the administrative fee and insurance. She only took a few minutes to reserve my unit and said if I decided not to use it just to give her a call. She made things so simple and efficient!! I came a couple of hours later to view the unit and sign all the necessary documents, and it was quick. She took a huge amount of stress off my back!! Can't recommend them enough! Thank you!!

I also wanted to add that Sabrina went way above and beyond. I can not thank her enough for her honesty. I went in with cash to make a payment, and one of my bills was stuck to the other one. We all missed it. The next morning, Sabrina called and asked if I was missing money. I went into my wallet and realized it was missing. It is very much appreciated, and honesty is very hard to come by. I can't thank you enough!!!

I have to say they were very professional yet able to enjoy the work and knowing their customers that came through while helping us. Good service and courtesy and down to earth and able to give a snap answer without any lag and helpful. I would definitely recommend Public Storage as they are open also on Sundays( see office hours) compared to other Storage companies that are not open 7 days a week to help new and existing customers.

Sabrina and staff have been so helpful to me. I will always recommend this location to anyone looking for storage. I will definitely use this location again. Thank you for your kindness extended always.

You both Sabrina and Riza are awesome. You make moving easy for a person who was stressed out like me. This is my 2nd time renting from this place. I really appreciate your assistance

Good customer service. The staff was amazing if I miss a payment they were nice to me. Allow me to make my payment.a was respectful towards me.

The staff was kind and friendly and help throughout. The facility was super cold in winder and super hot in the summer. The summer isn't so bad it is the winter when we moved out because everything was so cold and crunchy for lack of word, that the bag for my bedset broke up and the weight bench rip from being so cold and fragile. Not sure how that can be resolved if possible, but other than temperate it was a great experience with the staff and access to the storage.

I’ve rented my unit for over a year with this place. Honestly the staff is the best people I’ve had a chance to work with. I’ve had a storage unit before but nothing compares. This specific location they are truly good people just trying to do what they can ! 10/10 would rent again ! But I hope I don’t have to ! Haha

My belongings are safer here, then I am at home. The best customer service skills then a 5 star hotel should have. The most caring office staff I ever encountered, starting at the top all the way to the weekend staff. They went the extra mile on numerous occasions, especially when a was financially hurting, by offering me more time, rather than sold to the "storage wars" people. Very clean, up kept and, safe. I would love to mention employee names but I don't know all the names and definitely I can't leave out, any of the beautiful ladies working there. I'm not related to the business nor to any employees, for that reason. If you are ever in a dilemma, of which storage to pick, THIS IS THE BEST...thank you ladies for all the help you have offered me. Andrei Mosonyi

Very good customer service received from Public Storage staff member Maggie who made initiating and completing the administrative paper work for my contract a seamless and hassle free experience. Also a sincere thank you to Sabrina and Riza who were very cordial throughout and provided helpful feedback in how best to dispose of unwanted items.

I spoke with Maggie today and I was extremely impressed with how she answered all my questions, helping with the sizes of the units, how it all worked and she was very clear with with the pricing and billing including the administrative fee and insurance. She only took a few minutes to reserve my unit and said if I decided not to use it just to give her a call. She made things so simple and efficient!! I came a couple of hours later to view the unit and sign all the necessary documents and it was quick. She took a huge amount of stress off my back!! Can't recommend them enough! Thank you!!

We have been customers of public storage for over 14 years and Sabrina and her team are excellent to work with. The location is very convenient and the addition of dollies is very much appreciated. I wanted to send a big thank you to Sabrina for always greeting me with a friendly smile.

I recently had the pleasure of renting a storage space at Public Storage, and I can’t express enough how impressed I was with the entire experience. From the moment I walked in, I was warmly welcomed by two incredible women who went above and beyond to make my visit exceptional.

They started by offering me a delicious cup of coffee, which was such a thoughtful touch and instantly made me feel at home. But their hospitality didn’t stop there—these ladies ensured that my transition to using their storage facility was completely seamless. They patiently answered all my questions, guided me through the process, and made sure I was comfortable with every aspect of the rental.

Their professionalism, kindness, and attention to detail truly stood out. It's rare to find such a high level of customer service, and I left feeling confident in my choice. If you’re in need of storage space, I wholeheartedly recommend checking out this Public Storage facility. You won’t be disappointed!

Sabrina and her team were very kind and helpful!
She was very quick with her service and helping us out and she was nothing but nice the whole time!

Great experience at the 730 Birchmount location. I’ve had one unit there for a couple of years, but needed a second unit urgently in the middle of a move. Sabrina got us all setup in no time, and service with a smile. Highly recommend! Oh and they have a special on right now for 50% off first month…don’t wait!!!

Always feeling great.
Miss Sabrina was there always and another person I forget her name.
They are really helpful .
Always helps me out.
Highly recommend
Thank you
Tanvir

Great location and incredible staff make this Public Storage location an obvious choice for your storage needs. Sabrina the manager greets you with a smile and she goes above and beyond to assist her customers.

I want to express my gratitude to Sabrina Inch at Public Storage for her exceptional assistance with moving supplies. Sabrina was knowledgeable, friendly, and efficient. Thank you, Sabrina!

I had the pleasure of interacting with Sabrina Inch at Public Storage, and her service was outstanding. Sabrina’s caring, friendly, and professional demeanor truly stood out. She made me feel welcome and valued as a customer. Her positive attitude and genuine concern for customer satisfaction left a lasting impression on me.

Thank you, Sabrina, for your exceptional service!

Sabrina went above and beyond to make our first experience with PS a satisfied one. She was extremely knowledgeable in explaining us about the moving supplies.

Wonderful service and dedicated staff. Riza and Sabrina are very professional and you really feel as though they are there to assist you in any way they can. Thanks ladies!