Access Storage - Scarborough West

Verified by N49

Regina was cheerful, bright, personable, and very professional in her approach to my situation. She quickly expedited the closing of one unit and the opening of a larger unit, with a minimum of fuss.
She ensured that I was completely satisfied with all elements of the move. Kudos to Regina.

Great experience. All thanks to Regina for amazing service. It’s my first time with Access Storage and I love every part of their service.

I am very pleased with everything in involve renting the storage room. Specially, with the stuff, Toni was so friendly and helpful, his Smile and kindness Make things go, smooth and stress-free.
I would definitely recommend this location to anyone who needs to rent a storage unit !!!

Regina is very helpful, friendly, excellent customer service on beyond. Highly recommend for all your need storage and moving supplies .

Amazing staff and facility at metropolitan road location.
Regina is very helpful, professional, and cheerful. I'm happy to bring my business to this location.

As a cleaner and visiting this location wow. Its clean and maintained, got a small mini unit and its clean. The staff took the time to show me around and answer all my questions. Even give ideas to help with my move in. I got a few items to pack my stuff so it doesn't break. I have gone to StorageMart and even public storage but none could compare to the staff at this location. Thank you Tony for a great tour.

Great service and outstanding, advised me on what I needed and didn't over sell. This is my second time coming back and I must say well trained staff. Advice me on the locks and mentioned how strong they are. Great job Tony staff like this is why I keep coming back and the deals. Thank you Tony

Hello World. Above n Beyond. Yesterday I had the pleasure of doing business with Regina and Tony. They are fabulous , extremely professional and courteous. They are really pleasant and accommodating , they gladly showed me the different unit sizes that I asked for. They happily explained to me the difference in price and capacity. They genuinely took the time to understand my needs, and gave me great advice, along with the outstanding service and the best price. They truly made it a seamless experience for me and my family. It was my 1st and last stop. I’m so delighted and I feel blessed that I chose this location. I can’t thank you enough. I definitely recommend them to anyone I care about. Appreciate it so much guys.

The store manager, Regina offered exceptional support, going above and beyond to ensure my needs were met. Highly recommend for reliable storage and excellent service.

OMG Tony! My man! Great service and so kind! Have to recommend this storage place to anyone

I had a terrible experience with Access Storage. Their website advertised the "first 4 weeks free" offer, so I reserved a unit online Friday night and was charged immediately. Customer service called to confirm my reservation and all payment details.

But the next morning, I got a call from Regina at the Scarborough location. She rudely denied everything, refusing to honor the promotion or the information given by their own customer service team. Instead, she insisted I had to pay the full amount upfront.

This company doesn’t stand by its own offers or treat customers with respect. Beware and avoid!

Be very careful with this place—full of misleading advertising and spam. Their website advertises "first 4 weeks free," so we made an online reservation based on that. We received a call from customer service confirming our reservation and payment details, giving us all the required information to book a unit.

Then, just 15 minutes later, we got another call from Regina, who rudely contradicted everything. She completely disregarded their own website's offer and what their customer service had promised. No free 4 weeks—she said we had to pay in full upfront.

This company does not honor its own advertisements or promises. Beware and avoid this place at all costs!

Try to find a 24/7 access storage drive up storage for a long time and we finally got one here! Tony is very friendly and helpful with all the check-in issues. Very nice to be here and meet hims

Regina was amazing! She helped us with a storage unit quick on the spot and even gave us a deal! Forever grateful and definitely recommending this place to family and friends especially in a pinch!

Arnold and Regina was super friendly and extremely accommodating. The environment was exceptionally clean, very secure and easily accessible. Definitely a 5 star..

I was looking around for a storage space, when I came across Access Storage.
I was greeted with a high level of professionalism and care. I explained my budget and the next day I got a call from Regina, who invited me to come on site and have a look at the various unit sizes.
Her willingness to help me find the size of unit that would be suitable for me is greatly appreciated.
Now I am a customer and look forward to this new style of living. Thanks.

A beautiful empty square box ready to be packed with consumptory goodness. Free lock. Good rates. But what makes this place is Tony. He’s friendly, helpful and showed me the process. Thanks Tony.

So far my experience with Access Storage has been great. Very good customer service all around and Regina at the 40 Metropolitan Rd. location has been very helpful

The staff at Access Storage at Warden are incredible. It was my first time needing a storage unit for my move from a house to a condo. And from Day One they took care of me and are some of the nicest people I have met in my life. They walked me through it every step of the way the units are spacious and clean and cost effective ! . They always greeted me with a smile and good advice. I had the best experience ever and I highly recommend this staff and this location to everyone. THNAK YOU ACCESS STORAGE ❤️ I could not of done this transition without your help. Forever grateful and extremely happy

Yo ....
The 2 individuals/employees
Regina n Arnold are excellent competent plus happy all the time I've interacted with them
Everybody has ups n downs in life n on a daily basis ...
But it seems they know how to deal with this type of situation
Ther people persons
Understand
Thnku
Keep it up God bless
C.Savas...unit 1075
Metropolitan rd site....

A beautiful empty square box ready to be packed with consumptory goodness. Free lock. Good rates. But what makes this place is Tony. He’s friendly, helpful and showed me the process. Thanks Tony.

The customer serivce was proffesional ,the Store manager regina was super helpful and patient in dealing With me and also her team .i have a good experience With them and I am so happy .i recomend Access storage give it a trial .

Regina and Tony has the best service I have ever seen. They will help you with your needs. Best service no doubt.

Regina was very professional, friendly and knowledgeable. She made the process of obtaining parking spots seamless and easy. Thank you for the wonderful customer service experience!

I started with one unit and then needed more space for a short time.
The units are clean and well accessible,
The staff are excellent.
I would recommend to family and friends.
Bill