By John Jacob on June 23, 2026 Verified by Google McCallum Mini Storage

It is what it is. They are honest about pricing, take it or leave it. Ya its not 24hr with a massive gate and bright lights, but rest easy knowing that no one will be messing with your stuff as staff is on site when the gates are open. 24hr EMS depot next door discourages night time mischief. They make sure all units stored carry 3rd party liability insurance. Would be nice if they could add lights to discourage crime and fence is good but could add the really good barbed wire along the top. Could also upgrade camera system but overall its an honest business with no frills. Could be called No Frills RV Parking, "We Charge by the Foot".

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By Alex Mattes on December 31, 2024 Verified by Google McCallum Mini Storage

Terrible service property manager was very rude and un professional.

Do not recommend.

Terrible customer service

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By Graham on November 8, 2024 Verified by Google McCallum Mini Storage

This is a small facility with a limited number of units for rent but the prices are the best in town & the staff are great. Sophie has gone 'above and beyond' to accommodate us more than once. This would be a five-star rating if the access hours were better. Thank you McCallum Mini Storage and a HUGE thank you to Sophie! You rock and are worth more than they're paying you!!!

I've revoked the 4th star I had originally awarded because they have raised the rates (including my rent for a locker I have been renting for over a year now) to the point where it's no longer a bargain and haven't offered any benefit to justify the increase. Also, Sophie no longer works here. Big loss for McCallum!

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By Nanaimo 2020 on March 5, 2023 Verified by Google McCallum Mini Storage

I was in stall #20. I had a very good experience here. Very friendly, helpful staff. I never had any problems at all. I would definitely do business here again.

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By Graham on December 30, 2022 Verified by Google McCallum Mini Storage

This is a small facility with a limited number of units for rent but the prices are the best in town & the staff are great. Sophie has gone 'above and beyond' to accommodate us more than once. This would be a five-star rating if the access hours were better. Thank you McCallum Mini Storage and a HUGE thank you to Sophie! You rock and are worth more than they're paying you!!!

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By Heather Taskey on April 30, 2021 Verified by Google McCallum Mini Storage

Great location and easy access to the highway for camping on Vancouver Island or to Duke Point Ferry to the mainland and beyond. Cost is comparable to others. We have used this service for over a year with no complaints. However extended hours would be helpful. . Staff member Ashton is a huge asset to their company with his customer service skills and willingness to help and always in a pleasant manner.

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By Marshall Ney on December 26, 2020 Verified by Google McCallum Mini Storage

Terrible management, almost auctioned of all my belongings! They will not contact you if your payment does not go through. I had updated my credit card information in person with an employee at their Nanaimo location . Apparently he was a bad employee and was fired after I had updated my information. Once I found out my belongings were listed for auction ( from the local news paper ) I tried to reason and explain my situation with the current staff only to be accused of being a lier . Their staff was rude and disgusting. Do not store your belongings at this establishment or you will be at risk of loosing all your belongings. If I could give a lower rating I would.

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By Chris DieBold on August 19, 2019 Verified by Google McCallum Mini Storage

Property damaged with no compensation after break in and during removal of a derelict boat they hit my boat n trailer breaking a leaf pack and slashed tire. Hours are short and overpriced compared to 24/7 gated access storage lots

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By Fr0sty AB on July 3, 2017 Verified by Google McCallum Mini Storage

Great employees! Both employees were awesome at booking uhauls. Always had smiles on there faces! Would definitely recommend to anyone looking into renting a uhaul or storage space !

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