Sentinel Storage Central Calgary

Verified by N49

Excellent customer service! Manager Shelby is professional, knowledgeable, and efficient. Shelby made what I thought was going to be a long tedious process smooth and quick. She was quick to inform me of their security measures to ensure my belonging are safe and secure.

The absolute worst customer service. They will gladly take your money and then tell you that you need a major credit card when you go there and then they won't refund your money for 6 - 10 days and tell you that's how everyone does it. If I could give zero stars I would. Do not rent from these people as they don't care about anything but your money.

I rented a storage locker for 6 months. The staff in the office at 410 Manning Rd SE are delightful, professional, and thoughtful! If I need storage in the future. I'll be calling them. Thanks!

Sentinel Storage in central Calgary is clean and well-maintained with friendly and helpful staff. However, there’s no designated parking inside to unload your items, and the location is a bit out of the way, which can feel unsafe at night. The unheated boxes are very low temperature inside in the winter bear in mind. Overall, decent storage option if you don’t mind the inconvenience.

Friendly staff. Had a slight issue with their payment, system issue initially but they were nice and accommodating to get it fixed. Location is super clean. Felt valued as a customer here for sure

Shelby is amazing! She was helpful and patient while I was trying to find a locker on the telephone. She picked the perfect locker for me (door in the middle!) and was very knowledgeable at explaining how everything works at Sentinal Storage. Thank you!! Would highly recommend.

Need somewhere to stash your array of stuff? This practical and good looking storage cabinet from the Sauder Select collection is just for you. It features a garment rod and a fixed shelf behind its full length door, one fixed and one adjustable shelf behind the upper door, and two easy-to-access sliding drawers. Finished in a sleek White and detailed with frame and panel doors and sides, this cabinet is the perfect storage solution for your home.

Complained because the security gate was broken for 6 months. They asked me to take the review down and gave me a free month, then slapped me with a late fee??

OK sentinel, My review is going back up. Clearly the managers here dont care

Great service! The staff are friendly and knowledgeable about there facility. There is no hidden expectations. They are easy to understand over the phone. They patrol the grounds and call you if they find a problem. I would recommend!

Shelby was excellent to work with. She was very knowledgable and informative regarding the policies with Sentinel and wasted no time in making sure I had all of the information I needed.
Looking forward to using their services.

Update. The desk ladies and the GM are actually pretty cool. Had to get my lock cut and they were same day getting it done
So For them it's definitely a 5 star....

Super restrictive, forces you to buy an over priced lock just to gouge your wallet deeper and make you by insurance you may not actually need... You don't get no choice.

The corporate over lords imposes dumb rules well outside of reason for renting a unit.... Seems like it was designed to treat everyone like a homeless person trying to sleep in the unit.

However. Free month is useful and the employees are chill.

I had the best experience with this storage facility! The front desk staff are incredibly friendly and helpful, making the entire process smooth and clear. The prices are very reasonable, making it a great value for what you get. If you're looking for the best storage option, you’ve found the right place!

Sentinel Storage on Manning is the best storage facility I've dealt with! Sarah was very friendly and knowledgeable and my whole experience booking, unloading and securing my unit went as smoothly as possible. They're hours of operation are great, having access to my unit from early morning to late at night, works well for me. Thank you Sentinel for being there for me, when I needed you. I'm grateful for your awesome service.

Shelby and the team at the Manning Road location for Sentinel Storage are fantastic. I started with an option that wasn't right for me, and they allowed me to change my service part way through the month and shift into something that would work. I was provided with a thorough overview of the policies' timelines and given a walkthrough of the facility at the time of my walkthrough and sign-in process. Shelby was polite, attentive, courteous and very knowledgeable. This location has heated options available and has excellent security. I appreciate the team and wanted to give a shout-out for the help. I may need to upgrade my locker, as honestly, I miscalculated how much stuff I actually had.

Shelby and her team are amazing. They helped me reserve a unit, and transfer over from another location. Absolutely amazing customer service, I'm glad I made that move as this location is in really good hands!

We have had the pleasure of working with Sentinel Storage and Shelby F. (Store Manager) for a client's move, and the experience was outstanding from start to finish. Shelby and the entire team at Sentinel Storage consistently provide top-notch service, making the storage process seamless and stress-free for both our team and our clients.

The facilities at Sentinel Storage are easily accessible, offering flexible storage options that meet our client’s needs. Shelby’s professionalism truly sets them apart, ensuring our clients' belongings are in the best hands.

Working with Shelby and Sentinel Storage is always a great experience. We highly recommend Sentinel Storage to anyone in need of reliable storage solutions. Their exceptional service and facilities have made them our go-to storage facility. Thank you, Shelby and Sentinel Storage, for making every move smoother and more efficient!

The entire process from booking online, needing help from the office staff on move in day to checking out went smoothly. My storage unit was clean and easily assessable.

[I think I posted already] Sentinel Storage at its Manning location provided much-needed space during a family emergency, with the choice of enclosed (roofed) storage a big help during Calgary's iconic winter weather. Staff are friendly, caring and courteous. We had time to sort, reduce and distribute the material goods (photos at varying stages.) I gladly recommend this site.

I have rented a locker from the Sentinel manning road location for 10 years. I just received my 11th price increase (15% again). They almost doubled the price of the locker i rented during the first 8 years. I downsized to save money and they increased the cost 31% again over the next 2 years. Oh yeah, and my locker was broken into and robbed in that period too.They always say 'our costs have gone up' but they are just gouging good, responsible, loyal customers whenever they get a chance. Its a hassle to have to move my stuff but i'm so fed up with the annual price increase and the total lack of respect for long time customers, that i'm going to go elsewhere for half the price. Shop around and try to avoid this place if you can.

It's no surprise this location has a 4.7 rating. I have been utilizing this location for my storage needs on and off since 1994. All the management teams since then were great. The new management team lead by Shelby are fantastic.

They are courteous, helpful, efficient, and effervescent. They even repair eyeglass frames when called upon!.....Above and beyond service level!

I think I got quite lucky with their promo where the first month was basically FREE and I just had to pay an admin fee of 25 CAD. Love the storage facility, well secured, tidy and super helpful staff.

The staff is friendly and helpful, the facility is clean and well lit. Very happy with the service and would highly recommend!!

Shelby gave an excellent overview of the policy, timelines, unit walkthrough, and sign in process. She was polite, professional, and knowledgeable for a first time customer to interact with.
Good looking facility, security, and great promotion. Recommended.

Thrilled with my experience overall; maintenance was fast to replace the lock panel that wasn’t sliding properly, front staff were friendly and helpful, and management went above and beyond to make it right when I had an issue. Convenient, quiet location, and easy to load/unload belongings.

Extremely thankful for all the help they’ve provided. Highly recommend to anyone needing storage in Calgary!

My experience with the staff a 410 Manning RD NE, Calgary, Ab, was great, their pleasant and caring approach, exceeded my expectation. Their time, effort and understanding of my needs, allowed me to figure out if their storage facility would be ideal for my storage needs.