Add a review
Get Listed
Sign in / Sign up
Add a businesses My Businesses My Reviews My Favourites Search Paying Only Latest activity Log out
Add a Business Sign in / Sign Up Add a review

A Clark Roofing & Siding Ltd

3120 - 93 St., Edmonton, AB
3 reviews
Claim this business Last updated: Over a year ago
Listed in: Roofing
About A Clark Roofing & Siding Ltd

We respect the fact that any upgrade or renovation to your home is an investment, and that careful consideration is taken when choosing a home improvement contractor. A. Clark Roofing & Siding Ltd mak Go to full description...

Contact information

Phone numbers
Fax numbers
780-469-6476
Business website

Images and videos (4)

Powered By

A Clark Roofing & Siding Ltd, Edmonton Reviews (3)

2.3
3 reviews
5 Star
1
4 Star
0
3 Star
0
2 Star
0
1 Star
2
By J A on Oct 06, 2020
Verified by Google
Well where do I start with this “family owned” business. I think my key points to any potential customers would be summarized as follows:

1) Do NOT be fooled into thinking because they have been around for 50+ years as a family run business, that this gives you ANY comfort. It does not, trust me. ZERO, none.

2) Their workmanship on absolutely the simplest of items was beyond sub-par, so if they cut corners on that aspect imagine the quality of their overall work on every job?

3) When needing their "5 year warranty" due to THEIR poor workmanship, it was nowhere to be found. They chose not to spend $200 fixing our $9,000 job. Yay!

We spent almost $9,000 with A Clark for siding, eaves and soffit install. Later on we realized they had not strapped/screwed in the downspouts on our home. When it was the lower ones that fell off, we fixed ourselves. When the higher ones popped off on our 2 storey home we contacted A Clark. That was the moment we realized picking them based on their reviews and family run, philanthropic messaging was a clear mistake.

We quickly learned that they wanted nothing to do with us since their local operation closed. They still operate as A Clark, a family business that has been going for over 50+ years, but they were quick to dismiss that fact. This is like your local Tim Horton’s closing, and then going to another city and having that Tim’s not take your gift card! Even though our $9k payment was processed by their Edmonton head office they kept on washing their hands of the situation. $200 to fix their shoddy work on a $9,000 job, but nope, keep washing those hands!

After ZERO communication last year, I started again this year. Every time I called the head office the receptionist played the game that GM Jay Dunlop was in a meeting. It was comical but entertaining. After further repeated emails to Jay, over the course of two months I finally decided for fun to file a BBB complaint. I knew full well that the BBB is only in existence to protect the businesses, not the customers, since the businesses are the ones keeping the BBB in operation. But at this point I thought why not, it might at least be further fun. I guess that was enough for Jay to finally decide after 14 months to reply to me, of course only to remind me that my local A Clark Roofing office was closed, and they would not be able to assist further. Such a warm fuzzy family run shop!

To be honest I was actually shocked he finally replied. I reminded him that we spent almost $9,000, and that they could have reimbursed us, or easily found an existing contractor like I did in the end, to fix our issue for $200. Again, due to A CLARK workers cutting corners and not properly strapping the downspouts, A Clark...the “family run” business, would not spend $200 to end up with a satisfied customer.

Soak that in and realize that is ALL you need to know about A Clark Roofing. There are a myriad of choices in this industry, so make sure you realize the comfort of this family run business is worthless at the end of the day…and that they likely will cut corners on your job as well.

P.S. I know Jay will reply at some point to my ramble, but do know nothing above is anything other than the truth. A Clark Roofing is a HORRIBLE company that does NOT take care of their customers. They are only about the almighty dollar and have proven that clearly with us.
By JohnMS on Nov 12, 2014
Verified by Email
Working with Aclark was a good experience. The team were on time and extremely courteous in dealing with their clients. I have no complaints here in terms of services and the staff. The team were very easy to work with! Thanks.!
By HMOwn on Aug 18, 2010
Verified by Email
We hired A Clark Roofing & Siding Ltd to replace the fascia & eaves troughs on our house in the spring approximately 1 ½ years ago. After the work was complete we soon noticed water leaking from between the house & eaves trough. We contacted the contractor regarding the issue & were told over the phone that the leaks were a result of ice damning on our roof. He would not come to the house to look at the problem as he said it had nothing to do with the eaves. However, come summer & fall when it rains the water pours through the VISIBLE gap between the fascia & eaves. We have recently had a reputable contractor visit who was able to identify the issue immediately. A Clark Roofers did not complete the installation properly. We now have to pay to have the whole job redone.
Powered By

Additional business details

Email address: admin@aclark.ca
We respect the fact that any upgrade or renovation to your home is an investment, and that careful consideration is taken when choosing a home improvement contractor. A. Clark Roofing & Siding Ltd makes that difficult decision much easier for thousands of home owners every year. Serving the province of Alberta for well over 50 years, we take pride in being the "Industry Leader" of customer service and satisfaction.

* The combined experience of our staff is in the "Hundreds" of years which clearly sets us apart from the competition. * We only use time proven, guaranteed products and materials with warrantees ranging from 20 to 50 years. Our wide selection of products and services allows us to meet the individual needs of even the most discriminate customer. Workmanship is warranted. * All workers are covered by Worker's Compensation. * Our experienced full time service staff ensures prompt attention to all of your service or repair needs. * Free estimates are provided by our experienced estimating team. * No job is too big or too small. Condominium associations are welcome.

We Value Your Investment

"We will inspect your house before we provide you with an estimate and upon completion of the re-roof or siding. This is your assurance of quality and total satisfaction. That is our commitment to you."

Douglas A. Clark President

write a review
contact business
780-465-7571
Business website
Related businesses
Address and directions
Contact information
Photos and videos
Customer reviews
Additional information