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Swiss Chalet

560 Fairway Rd S, Kitchener, ON
7 reviews
Claim this business Last updated: Over a year ago
About Swiss Chalet

Taste it once. Love it forever. Go to full description...

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519--89-4-49
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Swiss Chalet, Kitchener Reviews (7)

2.8
7 reviews
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By non-member108880 on Mar 24, 2016
Great Service
My family ate at Swiss Chalet. Our waitress Susy gave a prompt service and greeted with a smile. Wow what a great memory of our menu orders and up selling. Our food was brought to our table hot and ask if we would like anything else with our meal.Enjoyed the meal and the excellent service.
By non-member86812 on May 28, 2015
My hat's off to the waitress!
BEING IN THE RESTAURANT BUSINESS FOR OVER 20 YEARS, AND OWNING A VERY SUCCESSFUL RESTAURANT CHAIN. I would have loved to have zena work for me. She is everything and more you look for in a employee. Wow
By non-member69948 on Mar 16, 2014
Cold food, cold service!
My family went to Swiss Chalet on Fairway Rd last night before we were to go to a movie. We sat down at 8 pm in a booth near the front door, after 10 minutes a young guy came to take our drink orders. 10 minutes later our waitress asked us if we would like any drinks before our meal? Obviously not paying attention to our drinks in front of us. We gave our meal order, it took until 9 pm to receive our food and it was cold!! When we told the waitress. she said it was fine!!! We talked to the manager, a sloppily dressed man, he said then why did you eat any of the food? What a disappointment, and waste of money and time!
By dox on Feb 29, 2012
Waited way too long
I went here looking for a quick bite to eat. Next thing you know I'm being ushered to a booth, with a knife, fork, and spoon, condiments all off to one side, little napkin, and now I'm sitting there. I waited 15 minutes just to get some food! Hey, if I wanted something fancy, I woulda gone to Denny's! Just gimme my chicken already!
By non-member38984 on Jan 18, 2012
my name is harry
i had dry chicken take out, i call it in, was told i will get another ,on my next visit after my complain proven to true by lady that took call, but when i try collect, the guy manenger went hiding peeping to see if i had gone as i caught him he said he looking for name.it just dont worth it i just forget it.never went back.
By prestige10 on Oct 17, 2010
what an a-hole
I have a family of 4 and we saw 4 other tables who got there after we did get served. 45 min and nothing. By now the children are becoming cranky. Oops, there was a mix up in the kitchen. That I understand, but when I talk to the manager he is a total jerk and when we said we were leaving and not going to pay for what we already receaved(a chocolate milk and some pop) he freaked. So I gave that petty as***le the cash and left.
NEVER GO THERE! If I could remember his name it would be all over this review. BAD CUSTOMER SERVICE
By non-member16666 on Feb 10, 2010
awesome
great job all around.
This is not a fast food place and I wouldn't expect our meal to be there in 2 min...

Additional business details

Swiss Chalet's unique, cripsy rotisserie chicken was inspired by a secret Swiss recipe, discovered by founder Rick Mauran, from Monteral. Today, the rotisserie - a large open-flamed overn that slowly roasts the chicken in its own juices so it's crispy on the outisde and tender and juicy on the inside - is still at the heart of every Swiss Chalet.
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