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The Pickle Barrel

1 Promenade Cir, Thornhill, ON
1 review
Claim this business Last updated: Over a year ago
About The Pickle Barrel

We offer a comfortable, fun atmosphere with quick, efficient and a friendly service, fantastic food and unbelievable value. Go to full description...

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The Pickle Barrel, Thornhill Reviews (1)

1 review
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1 Star
By non-member13374 on Aug 25, 2009
Don't go here!
My husband and I recently went to this Pickle Barrel location for a late lunch and had the most terrible experience!

1) When lining up to be seated, the hostess overlooked me and went to serve the next (white) group behind me. When I told her excuse me, she asked me how many were in my party, but then responded with, "I'm seating people according to the line" - I was rightfully in line.
2) When asking for ketchup, my husband and I had to loudly flag down a server. We said excuse me to many servers walking by, but everyone ignored us. When we finally got to present our request, the server came back and slammed the ketchup bottle on our table.
3) My cobb salad had rotten (brown) avocado on it. When we told the manager, he took it back to the kitchen, but came back telling us that the staff said it was fine. I had put the avocado in my mouth and it was bad, so this statement was untrue. He then proceeded to charge us for the remaining food, but added items to our bill that we never ordered. When we disputed this, he insulted us by saying we were trying to get a free meal! He also accused me of making up a story about the rotten avocado. He didn't seem to understand that the restaurant had bad service and he was a terrible manager for arguing with justifiably upset customers. He didn't bother trying to right things, but kept arguing with us and upsetting us even more.

I will never go back to that Pickle Barrel again.

Additional business details

Pickle Barrel Restaurant is a great, fun place to visit, with our large varied menu of over 300 items, something for everyone - Deli Sandwiches, BBQ Chicken & Ribs, Burgers, Sizzling Fajitas & Stir-fries, All Day Breakfast, Traditional & Gourmet Salads, Low-Carb Selections, Kids Menu. and much more! We offer a great place for breakfast, lunch, and dinner, bring the family or come alone - remember there is always something for everyone at the Pickle Barrel.
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