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McDonald's Restaurants

99 Rideau St, Ottawa, ON
35 reviews
Business claimed Last updated: Over a year ago
Listed in: Hamburgers
About McDonald's Restaurants

The best, most successful fast food company in the world, and one of the best restaurants in Ottawa! Right in the heart of downtown, stop by for a hot, fresh, delicious order, whether you're just out for a quick snack or looking to have a meal with your family! Go to full description...

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McDonald's Restaurants, Ottawa Reviews (35)

35 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By george Anglerfish on Dec 16, 2014
By Kumari Donkey on Dec 04, 2014
Employees are very courteous and give an excellent service every time at Main Street Hamilton store.
Sometimes the staff cannot hear properly what I ordered through Drive Way...But their service is great
By Cerulean Sole on Feb 05, 2014
I have slowly become very fond McD's coffee and muffin in the morning which, I felt offered good value in 2013. but this year, we see a 30 cents increase to what we use to pay. Totally unacceptable, more than 15% INCREASE is simply not legal - this increase is not warranted - no way the price of coffee has increased this much in a few months! I just had my last McD's coffee! Thank you for the short ride!
By sharebear on Aug 02, 2013
The service is so slow no matter what time of day your at this location. It takes forever just to get 2 coffees, they stand there talking instead of doing their job. The manager is nasty to the employees in front of customers. Has snapped at me before if I ask to have my coffee card stamped.
You new Mc Lobster is very blah,no taste to it & I had parts of the shell in mine, I choked on it. Glad I wasn't feeding it to a child. Way to pricey for what you get. The staff doesn't have a clue what they are doing at this location
I ordered a coffee and pop one day, I told them I had a free coffee on my card. Get to the window, the kid couldn't figure out he owed me $3.85 change and neither could the manager so they just gave it to me free. If they paid a decent wage and could get employees that enjoyed their jobs it would make most fast food places better to visit. There was one young lady on the window every morning that had it together all the time at this location but is now on over nights. A friend had to wait for two coffees the other day, was asked to pull ahead, when they came out he asked for a tray the kid ripped his head off about it. I love the coffee better than anywhere else but the service it HORRIBLE.
By Lava Mammoth on Apr 16, 2013
great service
By Amaranth Dog on Mar 20, 2013
"Let us know how we did" says the back of the receipt and get free fries and drink coupon. This URL directs you to this page where there is no survey or coupon in evidence. CRAP. That's how you did.
Comment by jennifer on Mar 22, 2013
Actually, the URL on the receipt is

By Coquelicot Ray on Feb 02, 2013
McDonalds is getting pretty sick now they want to charge for tap water. What's next charge you to use the bathroom
By Amethyst Sea-lion on Jan 29, 2013
I visited your Oliver square location store #18059 at 11:26 according to my reciept and witnessed one of your female managers humiliating a fellow manger. It was quite disturbing so I wanted to inform you about it. She needs to be trained on how to talk to people, she rudly told him to " get his kitchen ready and to get to work" when he was???? I don't know where that was coming from except for that perhaps she was on a power trip? All I know is that I am a senior member of management at a major retail outlet and it is completely unacceptable how she talked to him. How many other people does she talk to like this and how long has she worked for your company? I sure hope somebody deals with her and her attitude because I frequently go there and the male manages are always amazing!
By Lava Tyrannosaurus on Oct 14, 2012
I like your Big Mac but it always falls apart so you should fix that.Other than that you guys are the best!! amazing fries :^)
By eileen333 on Aug 25, 2012
i am already irritated with the service i got at mcdonalds on jaimeson so came to this website to do a SURVEY only not to be able to find it instead i get to write a damn review..DIFFICULT MUCH!!! anyway the restaurant was in cambridge ontario the girl did not pay attention making 3 mistakes. she typed in coke instead of diet. she took 3 mc chicken sauces instead of 4 and didnt large size my combo how damn hard is it to take an order at a fast food restaurant when it isnt even busy. this restaurant has sucked ever since it opened if you live in this area take the time to visit the one on hespeler road trust me on this
Comment by jennifer on Oct 19, 2012
By domo on Jul 08, 2012
The Mcdonalds I went to, 709 8 Street Southwest, wasn't that bad. Maybe it was because I didn't really pay attention to the surroundings. The person who took my order was patient, since I oculdn't make up my mind.
By sybilo7 on May 24, 2012
I visited this MCDonads and ordered 2 big mac meals and this guy came behind me and ordered 1 big mac meal then when our order came the guy that had ordered one big mac meal steped up and was given our order and we ended up having to wait and order again, they were not busy at the time and the girl that took our order was training someone and went off when she took our order so when the 2 big mac meals where ready the guy who had the order did not know what person had ordered and just gave it to the guy that ordered one. Was not very impressed that we had to reorder and wait again.
By Pink Parrot on May 20, 2012
I love your food
By Umber Raven on Apr 23, 2012
terrible service at the welton St Mcdonals in Sydney.
By Kimmyxiao on Apr 15, 2012
Overall, excellent food and fast service. My daughter loves the kids meal. Only suggestion is that I really dislike the styrofoam box for the pancake. It's not environmentally concious and I concern about its potential BPA stuff.
By aqsw on Mar 24, 2012
I did this to get a deal the next time i went to McDonalds, and am happy that $1 will be donated to a charity of my choice, but this process should be easier.
By okayrug on Mar 11, 2012
great restaurant. love getting fat with McDonald's "100% beef burgers"
By whammi46 on Feb 29, 2012
This store is always great and service is excellent!!! Keep uo the great work guys!!!!!!!!!
By Cyan Pig on Feb 26, 2012
We went to the Victoria Park and Ellesmere Mcdonalds and ordered 4 2 Cookie Cream Pies ... and they forgot to give us all we were shorted once again 2 pies..Tried calling them to let them know that they are shorting one answered the manager will be going over to have a word with them.

They suck almose everytime we go we have to keep repeating the order and they still short us.

Guess our fault for going back there.
By dorissampson on Feb 24, 2012
went to the big "M" today and received a cup of soda water and the cup was filld with ice. So much for a coke Simcoe north mcdonalds sucks
By Gray Toy-Poodle on Feb 19, 2012
By dawson75 on Feb 18, 2012
burgers are slopy and fries are cold and boxes are not full
By Copper German-Shepherd on Feb 06, 2012
they are really good
By Cardinal Partridge on Dec 19, 2011
Best store ever!
By ck84 on Oct 05, 2011
i have worked this restaurant for like 2 weeks , even though i worked on labor day and my pay is suppose to be 1 and half but they cut it and also cut my hours too. the hiring manager of this restaurant is cheater cock. i will always advice you , never ever work for this MC Donald.

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Additional business details

Payment methods accepted: cash, visa, mastercard, american express, debit card, personal cheques
Since the first McDonald's restaurant opened in Canada in 1967, McDonald's has offered Canadians quality ingredients in each of its menu items.

McDonald's starts with quality brands, a variety of fresh vegetables and quality beef, chicken, fish, potatoes, eggs, bakery goods and condiments to prepare our menu items.

Essentially, we shop where our customers shop - only our shopping basket is just a bit bigger! We purchase and serve the same quality ingredients and products our customers use at home, supplied by brand name companies Canadians know and trust.

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