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McDonald's Restaurants

99 Rideau St, Ottawa, ON
36 reviews
Business claimed Last updated: Over a year ago
Listed in: Hamburgers
About McDonald's Restaurants

The best, most successful fast food company in the world, and one of the best restaurants in Ottawa! Right in the heart of downtown, stop by for a hot, fresh, delicious order, whether you're just out for a quick snack or looking to have a meal with your family! Go to full description...

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McDonald's Restaurants, Ottawa Reviews (36)

36 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By george on Dec 16, 2014
hazel cashiear is super friendely and nice
By Kumari on Dec 04, 2014
Great service
Employees are very courteous and give an excellent service every time at Main Street Hamilton store.
Sometimes the staff cannot hear properly what I ordered through Drive Way...But their service is great
By non-member68486 on Feb 05, 2014
Price of a coffee and muffin
I have slowly become very fond McD's coffee and muffin in the morning which, I felt offered good value in 2013. but this year, we see a 30 cents increase to what we use to pay. Totally unacceptable, more than 15% INCREASE is simply not legal - this increase is not warranted - no way the price of coffee has increased this much in a few months! I just had my last McD's coffee! Thank you for the short ride!
By sharebear on Aug 02, 2013
McDonalds Wharncliffe Rd. London,Ontario
The service is so slow no matter what time of day your at this location. It takes forever just to get 2 coffees, they stand there talking instead of doing their job. The manager is nasty to the employees in front of customers. Has snapped at me before if I ask to have my coffee card stamped.
You new Mc Lobster is very blah,no taste to it & I had parts of the shell in mine, I choked on it. Glad I wasn't feeding it to a child. Way to pricey for what you get. The staff doesn't have a clue what they are doing at this location
I ordered a coffee and pop one day, I told them I had a free coffee on my card. Get to the window, the kid couldn't figure out he owed me $3.85 change and neither could the manager so they just gave it to me free. If they paid a decent wage and could get employees that enjoyed their jobs it would make most fast food places better to visit. There was one young lady on the window every morning that had it together all the time at this location but is now on over nights. A friend had to wait for two coffees the other day, was asked to pull ahead, when they came out he asked for a tray the kid ripped his head off about it. I love the coffee better than anywhere else but the service it HORRIBLE.
By non-member57665 on Apr 16, 2013
great service
By non-member56507 on Mar 20, 2013
Where is the survey?
"Let us know how we did" says the back of the receipt and get free fries and drink coupon. This URL directs you to this page where there is no survey or coupon in evidence. CRAP. That's how you did.
Comment by jennifer on Mar 22, 2013
Actually, the URL on the receipt is

By non-member54847 on Feb 02, 2013
McDonalds location 23794 Charges price of small drink for cup of tap water
McDonalds is getting pretty sick now they want to charge for tap water. What's next charge you to use the bathroom
By non-member54516 on Jan 29, 2013
Customer complaint
I visited your Oliver square location store #18059 at 11:26 according to my reciept and witnessed one of your female managers humiliating a fellow manger. It was quite disturbing so I wanted to inform you about it. She needs to be trained on how to talk to people, she rudly told him to " get his kitchen ready and to get to work" when he was???? I don't know where that was coming from except for that perhaps she was on a power trip? All I know is that I am a senior member of management at a major retail outlet and it is completely unacceptable how she talked to him. How many other people does she talk to like this and how long has she worked for your company? I sure hope somebody deals with her and her attitude because I frequently go there and the male manages are always amazing!
By non-member50163 on Oct 14, 2012
I like your Big Mac but it always falls apart so you should fix that.Other than that you guys are the best!! amazing fries :^)
By eileen333 on Aug 25, 2012
mcdonalds on jaimeson pkwy
i am already irritated with the service i got at mcdonalds on jaimeson so came to this website to do a SURVEY only not to be able to find it instead i get to write a damn review..DIFFICULT MUCH!!! anyway the restaurant was in cambridge ontario the girl did not pay attention making 3 mistakes. she typed in coke instead of diet. she took 3 mc chicken sauces instead of 4 and didnt large size my combo how damn hard is it to take an order at a fast food restaurant when it isnt even busy. this restaurant has sucked ever since it opened if you live in this area take the time to visit the one on hespeler road trust me on this
Comment by jennifer on Oct 19, 2012
By domo on Jul 08, 2012
The Mcdonalds I went to, 709 8 Street Southwest, wasn't that bad. Maybe it was because I didn't really pay attention to the surroundings. The person who took my order was patient, since I oculdn't make up my mind.
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Additional business details

Payment methods accepted: cash, visa, mastercard, american express, debit card, personal cheques
Since the first McDonald's restaurant opened in Canada in 1967, McDonald's has offered Canadians quality ingredients in each of its menu items.

McDonald's starts with quality brands, a variety of fresh vegetables and quality beef, chicken, fish, potatoes, eggs, bakery goods and condiments to prepare our menu items.

Essentially, we shop where our customers shop - only our shopping basket is just a bit bigger! We purchase and serve the same quality ingredients and products our customers use at home, supplied by brand name companies Canadians know and trust.

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