Carmen Monteagudo | Top Flite Home Loans NMLS 4181

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As the CRM & Platform Manager at Top Flite Home Loans, I oversee the strategy, management, and optimization of our customer relationship management systems and marketing platforms to support loan officers, business growth, and client engagement. My role focuses on improving workflows, streamlining communication, managing campaigns, supporting platform adoption, and ensuring our teams have the tools, training, and resources they need to build stronger relationships and operate more efficiently. I work closely with sales, marketing, and operations to make sure our technology supports both the client experience and our company’s goals.