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Denny's - Closed

2208 S Keys Shopping Ctr, Ottawa, ON
1 review
Claim this business Last updated: Over a year ago
About Denny's - Closed

Denny’s is the most recognized name in family dining providing good food and service for more than 50 years. Go to full description...

2208 S Keys Shopping Ctr
Ottawa, ON, K1V 1J6, CA

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Denny's - Closed, Ottawa Reviews (1)

1 review
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By jennifer1 on Nov 07, 2015
horrible service
Me and my boyfriend went to the South Keys location in Ottawa Ontario and it was absolutely horrible. First of all I literally had to beg my boyfriend to even go because he absolutely hates it the food from there, it ended up being the only place open at the time so he gave in.... UNfortunately. The service was so bad... We literally had to wait about 20-25 mins to receive a water. It took this lady about 15 mins to even come over and give us a menu as we seated ourselves because nobody was around... A man had pointed us and out and she said "Didn't notice them" and so anyways we ordered and our cups of water stayed empty all the way up until she came over and gave us our food. I had asked for sweet N sour sauce for my chicken nuggets and was very surprised when she gave me no sauce at all.. I guess she forgot. So I waved her down to remind her but not only to receive a bowl of what I believe was BBQ?.. So I had to go to the people who worked kitchen and ask them for sweet N sour sauce the man replied " Yes we have some hold on" then he handed me another bowl of BBQ sauce......... At that point I was very upset and said "Yeah this isnt sweet N sour sauce but ok its fine ill just stop asking" He then replied with "Do u want some plum" I took the offer because I was starving and just wanted to eat. We finished up and the lady was very quick to cash us out... And this was the only time when she actually asked us how our food was and made small talk.. (Clearly for a tip) Which brings me to the next complaint.... U have to write the tip amount down on a piece of paper and hand it to her and it charges to ur card later? How awkward.. We decided to give her a 2$ as we didn't want to give her ANY but since it was such a awkward way of doing things and we felt bad we did. Will not be returning to this location and probably not even this restaurant in general. I have never written a complaint in my entire life but I felt that this should be said as I hope you these problems can improve and be resolved.

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Denny’s is the most recognized name in family dining providing good food and service for more than 50 years. With approximately 1,600 restaurants across America and systemwide sales of more than $2 billion, Denny’s is the largest full-service family restaurant chain in the United States. Denny’s restaurants offer a casual dining atmosphere and moderately priced meals served 24 hours a day at most locations. Denny’s is well-known for its breakfasts served around the clock, including the popular Meat Lover’s Breakfast and Original Grand Slam®. Denny’s menu also features a variety of appetizers, hamburgers, sandwiches, salads, chicken, steak and seafood entrees as well as desserts.
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