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A&W Restaurant

840 S Grand, Fowlerville, MI
1 review
Business claimed Last updated: 2 months ago
About A&W Restaurant

A&W Restaurants have been serving up signature burgers, hand-breaded chicken tenders and root beer floats since 1919. A&W still makes root beer fresh in their restaurants with real cane sugar served in a frosty mug. Go to full description...

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Today: 10:00am - 10:00pm

A&W Restaurant, Fowlerville Reviews (1)

1 review
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By eet on Aug 17, 2010
I went to this A&W on August 16th, 2010 at around 7:30pm. My family and I were just coming back from cedar park and decided to stop by the drive through and grab some burgers for when we got home. There were 4 kids, and my mother and I, so obviously we had a big order. We got to the drive through and waited at least 5 minutes, which would have been fine had the guy said "one moment please" but instead we were left in complete silence. Finally someone asked for our order and I gave the order, not even half way through the guy interupts me and shouts out the cost. POLITELY, I said "sorry I'm not done..." and finished our order. When we got to the window I had realized I had forgotten to order chubby chicken strips so I ordered them at the window. The guy kept yelling at the girl he was working with to get him a chubby chicken burger, I corrected him and he said "ok", although 2 seconds later he yelled for the chubby chicken burger AGAIN. He was constantly yelling at his co workers and had a nasty attitude. He gave us our food which was thrown sloppy in the bag, and my mom asked if he had the chubby chicken strips in there, then he literally shouted "YES, THEY'RE IN THERE!" with the nastiest attitude ever. I was so disgusted. Our burgers were falling off the buns, we were missing 1 fry, and the fries were cold. I need to add that there was no one behind us in the drive through, nor in the store so this behaviour was really inexcusable. I don't care if you work at a fast food joint, or at a fancy resturant you DON'T treat your customers like garbage. I'll never be going to this A&W location again.

Additional business details

While our commitment to having the best tasting food hasn't changed, our restaurants are dramatically different than they were in the drive-in days. As our customers' needs for convenience and faster service grew, our restaurants changed to meet those needs. The drive-ins of the 60's have been replaced by contemporary free-standing restaurants with drive-thru service. We've also grown in to new locations that are more convenient for our customers. In shopping centres, airports, and highway gas & convenience locations, A&W is more accessible than ever. So is our famous root beer. A&W remains Canada's #1 brand of root beer and is available not just in our restaurants, but also in cans and bottles at your local grocery store.
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