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Tim's Party Ctr

102 King St W, Bowmanville, ON
6 reviews
Claim this business Last updated: Over a year ago
Listed in: Party Rentals
About Tim's Party Ctr

Just a warning about this company's air conditioning units. Instructions for the use of air conditioning systems don't come with the delivery person (he/she knows nothing about it and as well they ma Go to full description...

102 King St W
Bowmanville, ON, L1C 1R5, CA

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Tim's Party Ctr, Bowmanville Reviews (6)

2.2
6 reviews
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By banksproductions on Jul 31, 2017
Tim's Party Rentals a disappointment
Just a warning about this company's air conditioning units. Instructions for the use of air conditioning systems don't come with the delivery person (he/she knows nothing about it and as well they may not come to the instructed door drop off ), nor does he point out that there is a little picture diagram (that I probably wouldn't have understood anyway), nor does anyone tell you that you need to add water when you've called them three times before the day of the event and talked to the service dept about how it works. Yes, I guess I will take responsibility for not calling them on the day to make sure I was doing it correctly but I thought I was smart enough to set the few simple buttons on the machine...guess I wasn't. Nope, didn't know I had to put water in it ...and even if I had known this I did not have a garden hose at a rented church hall to do this. Our church hall was stifling hot when we got there that night and elderly people in the community suffered greatly. And I guess it's not surprising that Susan the owner will not compensate me for this even a little bit. We are a small non-profit organization so our business doesn't really matter...a common thread in today's business world.
By non-member90644 on Aug 13, 2015
Never again!
Stay clear of this place. Worst customer service I have ever experienced!! I had rented an item for a business event and when they came to pick it up the lady who I believe is the owner claimed that I damaged the item which I did not. I did not inspect the item when it arrived and then was blamed for the damage when you could clearly see the piece of duct tape dangling which was used to fold the legs. When I politely pointed this out she became a raging lunatic. I remained polite know that this lady would never get a penny from me again. Since this was my place of business pick up occurred during reg business hours and there were customers in the store. The second the lady left the customers were like what a ( you get it) these were parents with their children. They couldn't believed how polite I was while this lady laid out some serious attitude. Just brutal
By bigtimefail on Jun 22, 2014
Horrible customer service!
The lady forgot to enter items I verbally asked for on the contact. Essentially blamed it on me, told me if they brought them out it would be another delivery fee. Why on earth would I order a cotton candy maker without the sugar and why would I order a snow cone marker without the cups?
It's a 4 year olds birthday party, how sick can you get?
By non-member71581 on May 10, 2014
A BIG thank you
My family and I have shopped at and rented from Tim's Party Centre for years. We have used them for all our celebrations, whether big or small, and we have recommended them to other family members and friends. The biggest celebration I used them for was my wedding. Sue and her staff were great. We rented the linens and had Tim's decorate the facility. They even recommended a florist for us to use. Our "big" day wouldn't have looked as great or been as special if it hadn't been for the recommendations and special touches that they brought to the occasion. A BIG thanks for all that you do!!!
By non-member61898 on Aug 02, 2013
Added stress on wedding day
We spent the hours before our wedding dealing with Tim's Party Renals. They were very argumentative and not willing to find solutions to their mistakes and missing items. Should have gone with our gut and our first impressions of Tim's. We came home to unathorized charges and fees on our credit cards and an owner that makes too many references to the fine print. Save the stress and hassel and rent from the store up the street. The savings are not worth your time and stress.
By fowie3 on Aug 08, 2011
Nothing but disappointing
totally unprofessional. Would never suggest this place to anyone whom wants to have an enjoyable and stress free wedding.

Additional business details

Just a warning about this company's air conditioning units. Instructions for the use of air conditioning systems don't come with the delivery person (he/she knows nothing about it and as well they may not come to the instructed door drop off ), nor does he point out that there is a little picture diagram (that I probably wouldn't have understood anyway), nor does anyone tell you that you need to add water when you've called them three times before the day of the event and talked to the service dept about how it works. Yes, I guess I will take responsibility for not calling them on the day to make sure I was doing it correctly but I thought I was smart enough to set the few simple buttons on the machine...guess I wasn't. Nope, didn't know I had to put water in it ...and even if I had known this I did not have a garden hose at a rented church hall to do this. Our church hall was stifling hot when we got there that night and elderly people in the community suffered greatly. And I guess it's not surprising that Susan the owner will not compensate me for this even a little bit. We are a small non-profit organization so our business doesn't really matter...a common thread in today's business world.
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905-623-9838
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