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Last updated: Over a year ago
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Recreational Vehicles
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403-245-2959
The RV they gave me was old and in poor condition. They couldn't have cared less. Rude, arrogant and a total rip-off. Just stay away from them. Companies like this should not be allowed to trade.
Alldrive / All West RV: DON’T EVER GO WITH THIS COMPANY!!
We rented a van at Alldrive in August 2010 (at Langley, where that monstrous Edith works). It was a beautiful RV, but several things were wrong with it (tanks flooded while not even half full, aircondition attached on the roof inside the vehicle was leaking badly (Luckily we didn’t get any electric shocks), the tap was leaking, the table collapsed several times, and the list goes on, and on, and on…
We made a list with all these inconveniences, so that it could be fixed for other people. We also wanted to ask some money back, because we paid alot for that van while many things weren’t functioning properly. We gave Edith the list and asked her to make a deal.. That woman went totally mad. She called us liars, denied that there was anything wrong with the van, said we made it all up, etc. I mean, what kind of person are you? How can she co-run a company?? (Now I hear that Alldrive is bankrupt, doesn’t surprise me at all..)
Then the deposit of $1000… Together with another Dutch couple (we are also Dutch), we informed our banks about the situation (ING, also known in Canada) and they would organise an inspection at Alldrive, if we wouldn’t get our deposits back. The four of us called and emailed with Alldrive, claiming to receive our deposits. Alldrive (Doreen this time) went mad, said that they always hold back the money of the deposits for at least a week, so they can pay repairs on the vehicles (does that make any sense??) But finally, after 10 days, we received our deposits! So it’s not impossible, just inform your bank/creditcard company and threat them with inspection. No wonder Alldrive is bankrupt! I heard that they operate under a different name: All West RV. Those scammers have to be stopped!
We rented a van at Alldrive in August 2010 (at Langley, where that monstrous Edith works). It was a beautiful RV, but several things were wrong with it (tanks flooded while not even half full, aircondition attached on the roof inside the vehicle was leaking badly (Luckily we didn’t get any electric shocks), the tap was leaking, the table collapsed several times, and the list goes on, and on, and on…
We made a list with all these inconveniences, so that it could be fixed for other people. We also wanted to ask some money back, because we paid alot for that van while many things weren’t functioning properly. We gave Edith the list and asked her to make a deal.. That woman went totally mad. She called us liars, denied that there was anything wrong with the van, said we made it all up, etc. I mean, what kind of person are you? How can she co-run a company?? (Now I hear that Alldrive is bankrupt, doesn’t surprise me at all..)
Then the deposit of $1000… Together with another Dutch couple (we are also Dutch), we informed our banks about the situation (ING, also known in Canada) and they would organise an inspection at Alldrive, if we wouldn’t get our deposits back. The four of us called and emailed with Alldrive, claiming to receive our deposits. Alldrive (Doreen this time) went mad, said that they always hold back the money of the deposits for at least a week, so they can pay repairs on the vehicles (does that make any sense??) But finally, after 10 days, we received our deposits! So it’s not impossible, just inform your bank/creditcard company and threat them with inspection. No wonder Alldrive is bankrupt! I heard that they operate under a different name: All West RV. Those scammers have to be stopped!
They never refunded my deposit held for rental. I returned MotorHome and had it inspected. I was given in writing of the rteturn of my deposit but never received it.
RV without proper conditions for rental
On thanksgiving weekend (the Canadian one) I rented a camperized van (Sprinter) from Alldrive in Calgary.
The car had major issues, including safety, and it was not under proper conditions for the rental.
The problems with the rv were:
- sliding door was not opening from the inside, the only way out of the van was through the driver and passenger doors.
- the pump that removes gray water and sewage was not functioning
- gray water tank was full and there was no way to empty it.
- washroom was dirty ( I found three used soaps in it and sheet in the vase)
- the engine had a constant warning about something wrong with the oil (I checked the level and it seemed OK).
Staff was rude, non responsive to my complaints upon return.
STAY AWAY FROM THESE PEOPLE!
On thanksgiving weekend (the Canadian one) I rented a camperized van (Sprinter) from Alldrive in Calgary.
The car had major issues, including safety, and it was not under proper conditions for the rental.
The problems with the rv were:
- sliding door was not opening from the inside, the only way out of the van was through the driver and passenger doors.
- the pump that removes gray water and sewage was not functioning
- gray water tank was full and there was no way to empty it.
- washroom was dirty ( I found three used soaps in it and sheet in the vase)
- the engine had a constant warning about something wrong with the oil (I checked the level and it seemed OK).
Staff was rude, non responsive to my complaints upon return.
STAY AWAY FROM THESE PEOPLE!
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