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Kelly's Cycle Centre

1042 Upper Wellington Street, Hamilton, ON
9 reviews
Business claimed Last updated: Over a year ago
Listed in: Motorcycles
About Kelly's Cycle Centre

We sell and service Yamaha Motorcycle, ATV, Snowmobile, Side by Side vehicles, snowblowers, power washers as well as generators. We Eat, Sleep & Breathe Yamaha ! Go to full description...

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Business hours
Today: 9:00am - 4:00pm
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Kelly's Cycle Centre, Hamilton Reviews (9)

9 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By lauralee236 on May 31, 2017
Extremely positive buying experience
Bought my first motorcycle off of Larry. Sales service was awesome. My experience couldn't have been better and was completely stress free. Larry took the time to explain everything about the bike to me when I looked at it, and again when he delivered it to me. I thank Larry and Kelly's Cycle Centre for the positive buying experience, would highly recommend them.
By non-member126054 on Apr 02, 2017
Fantastic Service
I am very pleased with the service here. I am treated with respect and my needs are always met. Kelly's Cycle goes above and beyond and I have never had a negative experience. My motorcycles are serviced very well, the staff is knowledgeable, kind and meticulous. I am very particular as to who is allowed to touch my motorcycle and I trust Kelly's Cycle. I have demands as I'm a customer and those demands have always been met. There is a reason they are a 5 star dealer and I'm proud to own a Yamaha. Service is what sells a product and their service is what keeps me coming back. My family and I are very satisfied and we will continue to utilize the services of Kelly's Cycle now and in the future. I can feel the passion when I enter their shop and the atmosphere is very positive. When a crew knows their stuff and gives it to you straight forward it is appreciated. Their service speaks for itself and they are the reason I've bought another Yamaha... A Big Thanks to the Kelly's gang for being awesome and for making my motorcycle purchases and services easy....
By marladickins on Sep 20, 2016
Great sales staff. Great service dept. knowledgeable, encouraging,good prices always on time and Debbie in the service dept is a number 1 employee. I'm on my third bike from Kellys and I have only wonderful things to say about them!!
By Aallkkj on May 19, 2016
Paying no attention
Don't you just hate it when you walk into a place in ignore you? The two visits I have made to this dealer will be my last.
They don't seem enthused at all to talk to potential customers.
They all seem to be too busy and in a bad mood.
By Admin on Jul 07, 2015
Great Service!
I recently took my R1 for service at Kelly's. I had never been there before and have only been riding for a few years. What I have learned is that most people who ride have "a guy" or "a guy at a garage" that they prefer over anything else for service. I've tried that, while the pricing may be good in the short term, the service can be sketchy and scheduling can be a nightmare. I've had people tell me not to use professional shops as they charge way too much, and, it's true they sometimes charge more, but I was looking to build a trust relationship with a shop not just a quick fix. I was thoroughly impressed by the staff at Kellys. I worked with Paul and informed him of what I wanted them to look at (it was a decent size list). He took my concerns and provided me with a quote to fix them. He also recommended something that we hadn't discussed for safety measures. Another thing that impressed me was that they were honest about things that should be done straight away and things that could wait. I always appreciate a company that will provide those types of recommendations. All in all I went ahead with their recommendations and the work was done promptly and the bike runs great. Because of the trust relationship that was started in this transaction I will definitely be back again. I find that a lot of reviews can be on the negative side, I want readers to know that my experience was top notch and professional. Thanks
By non-member70540 on Mar 30, 2014
Parts and service
I have been to a lot of cycle shops in my days, but never have I seen the great team of Kelly's cycle centre. The service guy Brian and the parts girl Debbie work so good together. WOW! I came in today and even though they were so busy they took care of me and several other customers at the same time. Kelly cycle centre is the place to go! Oh and by the way the work there rocks. They have a great team in the back. WTG team Kellys!
By non-member66909 on Dec 06, 2013
Parts Department
Came in several times and the parts girl Debbie is AMAZING...she is always smiling and makes me feel like I am her favourite customer. KEEP her!
By non-member19958 on Jul 02, 2010
Yamaha Service
Bought my sportbike in London, "that was a mistake" took it in to kellys for its first service, Service manager was polite and quite well versed in Yamahagot it back end of the day Great Service would definitely recomend them.
By vethond on Jul 18, 2008
Yamaha owner
I purchased a used bike in Michigan last year. I booked a service with Kelly Cycles and arrived to drop off the bike. The guy (could have been the owner of the place) took my keys and checked over the bike for the planned service but came right back in. His comments to me "Is that a US bike?" Me...yes. "Did you buy it down there?" Me...yes. The guy looks at me, hands me my keys and says "We don't service US bikes" He then goes about his business as if I'm not even in the store.
I wonder what he would do if he was travelling south and his car needed service. I doubt he would receive the same treatment from a US dealer taking care of his car.
Comment by zedo on Apr 20, 2017
I had a similar experience. My brother & I spent over $3,000 on parts the first time at their store. After a few more purchases, I asked for a 10% discount for an item under $100. Because I bought my atv at Burlington Cycle, they said no (I found out about them after I had purchased at Burl. Cycle). A friend of mine and his wife bought at Kelly's and receive discounts. And this came from both of the owners (brothers). And the one brother who looks after new sales, is also an grinning arrogant a**hole who treats you like you are idiot. As a store owner myself, a 10% discount is not unreasonable, and most stores of any type can give you that. To sum up, do not go there for service unless you want to be treated like crap!

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Payment methods accepted: visa, mastercard, american express, debit card
We are a Yamaha 5 Star Dealer. Our mechanics and technicians are certified by Yamaha to maintain Yamaha Motorcycles, ATVs, Snowmobiles and Side by Sides vehicles.
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