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ICC Property Management Ltd

2875 14th Avenue, Markham, ON
30 reviews
Business claimed Last updated: Over a year ago
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905-940-3881
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ICC Property Management Ltd, Markham Reviews (30)

3.9
30 reviews
5 Star
19
4 Star
4
3 Star
0
2 Star
1
1 Star
6
By Sara Sir on Oct 24, 2020
0 stars if Available! Very unprofessional company , this lady named Laila bassari should not be working here at all , I seen all the other reviews about her , and I still can’t believe she’s working there, what a joke she is , if she can’t help you she should just stop wasting people’s time , that think she’s going to help , I wish to move out ASAP , since I moved in here I am accused of doing things I’m not doing , than when I made a complaint about the excessive noise , she turned it around saying I’m wrong without even investigating it , why does she even work here anymore !?!?!? It puzzles me actually , definitely don’t recommend living here , they even say this is a brand new home, but that’s a joke also !!!!!!!!!!!!!!
By cale Otter on Nov 08, 2017
I have really enjoyed working with ICC. Everyone there has been very friendly and accommodating.
By SteveT1 on Nov 08, 2017
The company is well organized and always a pleasure to work with!
By jasonstann on Jan 27, 2017
the last building i was living in had an average property management firm in comparison to ICC who manages the current building I live in. I've actually referred a few friends to live in the same building i'm in and one of the points i made was to highlight the quality of management.
By Bole Sockeye-salmon on Jan 26, 2017
This review is to state that the unsatisfactory professionalism of the management at PCC 457. They are contracted as part-time and the representative is still late or leaves early (barely around). Difficult to communicate with the Property Manager. This is not an issue with ICC but an issue with the management style of their representative. Unprofessional and inexperienced.
Comment by polinaa on Dec 08, 2017
Hello!
We have an issue with ICC.
Please contact me at polina.alistratenko@gmail.com.
Thank you.
Regards,
Polina.
By jry1985 on Dec 01, 2016
I have nothing but great things to say about ICC Property Management. I was dealing with a number of issues with my unit recently and the on-site manager was beyond helpful and all the support I received in resolving the issues was handled professionally and expediently.

Can't say enough about my experience with ICC! Thank you again!!!
By Hadtomovefast on Sep 28, 2016
I wish no Stars was possible. These people are rude and have no sense of customer service. I spoke to the lead guy Steve something. He had no time and even less concern. No wonder the company is what it is. Stay away, live somewhere else and not in a community managed by ICC.
Comment by polinaa on Dec 08, 2017
Hello!
We have an issue with ICC.
Please contact me at polina.alistratenko@gmail.com.
Thank you.
Regards,
Polina.
By Ao Snipe on Aug 08, 2016
Look at all these highly flattering reviews all spaced out a day or so apart. If you knew how this company really operated and the lawsuit they are facing, you wouldn't believe any of it.
By Alightinthesky on Apr 06, 2016
ICC Property Management is a fabulous Management company. They are experienced, follow up quickly and make sure everything within the building runs smoothly. They know how to deal with emergency situations in a orderly and professional manner. Their property managers are all educated and professionals. I wouldn't have any other management company manage my building!
By rimagold1 on Apr 06, 2016
If you are in the market for a property management company I strongly recommend ICC!
ICC Property Management stands by its core values in all respects of its operations.
As the President of the Board I can always rely on receiving timely expert advice and direction. I have a peace of mind knowing that owners at the property are treated with respect and patience which is not an easy task in this industry. With their assistance this is the fifth year that we were able to manage costs and keep increases in maintenance fees to a minimum without reducing any planned maintenance and repairs. Great Job!
By hlynn on Apr 05, 2016
As an active and engaged Director on the Board at our Condominium, it was essential that we hired a condominium property management company who understood our objectives. ICC Property Management has more than met that challenge over the past 4 years. In a short amount of time, we have thrived as a building, a board of directors and a corporation with the continuous support of the ICC management team. Our property manager collaborates with the Board almost daily to meet our objectives and advise us on best practices in the industry.

ICC Property Management consistently promotes their core values - integrity, commitment and care. This is demonstrated in all dealings with our property manager, the ICC head office staff, and the ICC executive management team. Having had some less than positive experiences with other condominium management companies, ICC Property Management positively stand out in the condominium management industry.
By PMinTO on Apr 05, 2016
After working for a couple of other property management companies, I have found ICC to be the most supportive and enjoyable management company to work for. All their employees are treated like family, senior and support staff are always available and extremely helpful.
By klemelerg on Mar 30, 2016
Working in this business for 12 years ,I found out that ICC is one of the best company to work with. All their employees are dedicated people who working diligently ,to give their costumers the best. Their core value represents them as they are :
Integrity-Commitment-Care.
You will be lucky to work for/with them.
By Cordovan Horse on Mar 30, 2016
I left ICC Property Management for personal reasons and if I ever returned to the Property Management field it would certainly be with ICC. While I was with them I felt like part of the family. Their attention to detail at sites, the professionalism in handling conflict and their attention to the staff is what made me like working for this company.

By USER204 on Mar 30, 2016
While working as a site administrator for several years I was always looking to work with an employer who would provide more opportunities. I interviewed with several companies and decided to put my career in the hands of ICC. ICC Property Management offers in-house courses in order to allow me to work towards my Registered Condominium Manager designation while I gain real experience working at a site with a senior property manager.

After a year of employment with ICC, I'm confident that I made the right decision.


By TorontoPM on Mar 30, 2016
As a property manager with over 8 years’ experience, my employment with ICC has provided me with further opportunity and growth as compared to my previous property management employers.

I truly value the support I receive from the office staff, regional manager and owner of the company.

I look forward to continue growing with ICC and to share in their successes.
By condofraud416 on Mar 13, 2016
Please due your due diligence if you are thinking of hiring this company or if they currently manage your condo I suggest a review of your financials.

They are currently involved in a $900,000 fraud lawsuit. More details can be found here:
http://www.condomadness.info/corruption-MTCC933.html

Please beware! This should be everywhere to protect consumers.
Comment by polinaa on Dec 08, 2017
Hello!
Please contact me my email is polina.alistratenko@gmail.com.
Thanks,
Polina.
By Cadet Mackerel on Mar 05, 2016

They manage properties efficiently and accurately .You are lucky to have your property managed by ICC Property Management Ltd.
By Wilkie1 on Feb 26, 2016
I had the unfortunate luck to be stuck with this property management company as purchased our townhouse that is managed by them. The staff at their office are Rude, unprofessional, ruthless and by far just not very nice people. They have total disregard for what is fair, specifically An inidividial by the name of Loula; she is a nightmare. When I asked if there was someone else to speak to, her response was "you've reached the top of the chain, there's no one else above me, so don't waste your time".

I am actually eager to sell and move just to not have anything to do with this company.
Comment by polinaa on Dec 08, 2017
Hello!
We have an issue with ICC.
Please contact me at polina.alistratenko@gmail.com.
Thank you.
Regards,
Polina.
By Maroon Meerkat on Nov 09, 2015
Very rude team who jumps to conclusions. I was verbally assaulted in my condo and unfortunately I wasnt the the person to initiate the complaint so therefore I was judged and treated very disrespectfully. I am looking to move as I feel very uncomfortable by the staff and feel that they are unfriendly and let people verbally assault others while their are cameras and witnesses but they are too lazy to properly investigate. Staff all lie to cover their tracks when I tried to arrange a meeting to discuss the incident that happened.
Comment by polinaa on Dec 08, 2017
Hello!
We have an issue with ICC.
Please contact me at polina.alistratenko@gmail.com.
Thank you.
Regards,
Polina.
By Carmine Mink on Sep 26, 2015
You only need to look at the dates of the reviews to tell that there is something fishy and not totally honest with all of these reviews. That's not to say that telling employees to "go and post a positive review" is completely dishonest, but it's certainly not what this platform is intended for.

If you want the cold hard truth, this company is average in every possible way. From the untrained staff to the unprofessional management team, the general lack of empathy or respect to new employees is astounding.

They are trying though, which is a good sign.
Comment by polinaa on Dec 08, 2017
Hello!
We have an issue with ICC.
Please contact me at polina.alistratenko@gmail.com.
Thank you.
Regards,
Polina.
By Carnelian Hookworm on Jun 02, 2015
Great company and leadership, the absolute best to work with and under. From the CEO, DOP to Sr. Management, everyone wants success for each other. Very supportive and doesn't micro manage. Office culture and work to life balance is excellent. Couldn't imagine a better professional situation.
By Brown Sparrow on Mar 07, 2015
In a world of people and companies passing themselves off as "property managers" I feel exceptionally lucky to live in a building managed by ICC. Our on-site property manager backed up by the ICC team deals with any issues, minor and major, in a prompt, timely, efficient and courteous manner. No complaints only compliments!
By jstatham on Feb 16, 2015
As a professional in the Property Management Industry for over 20 years, I have seen other firms operate and have worked for different organizations throughout my career.

I am so very proud and privileged to work with Steven Christodoulou and the entire awesome team at ICC Property Management Ltd. On a daily basis I continue to be inspired by our staff and team of professionals and I appreciate and value our clients and staff.

I could not ask for a more professional, dedicated, inspiring company to be part of!

By Annare on Feb 07, 2015
Finally a Management Company that actually lives their Core Values! They care about their clients and staff.
They are honest which cannot be said for all Management Companies. They are committed to their work and amaze their clients on a regular basis.
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