Embassy of Ethiopia

Mistr and her co -worker give me reliable information and excellent customer service.
Thanks 👍
Keep it up!!

I recently visited the Ethiopian Embassy to give power of attorney, and I was extremely impressed with the outstanding service provided by Martha Erena. She went above and beyond to assist me with the process. Her deep knowledge, professionalism, and timely approach truly stood out. Martha made what could have been a complicated experience feel smooth and stress-free. I’m incredibly happy and grateful for the exceptional service I received.

A Truly Positive Experience at the Ethiopian Embassy in Washington, D.C.

I recently visited the Ethiopian Embassy in Washington, D.C. for passport renewal services, and I was genuinely surprised—in the best possible way. After hearing so many negative comments about the embassy staff over the years, I walked in with mixed expectations. However, my experience turned out to be completely different from what I had heard.

From the moment I entered the building, I was met with kindness and professionalism. The gentleman at the security gate greeted us warmly, and the same level of attentiveness continued throughout—from the Diaspora Services desk to the Consular Services desk. Every staff member I interacted with was respectful, friendly, and helpful. It truly felt like a little piece of home!

What impressed me even more was the speed and efficiency of their service. My documents were processed, signed, stamped, and sent to my email within just a few hours. I couldn’t have asked for a better experience.

I’m very happy with the service I received and want to express my sincere appreciation to everyone at the embassy. I also hope people stop spreading inaccurate or outdated complaints. Things have clearly changed for the better, and the staff deserves recognition for their excellent work.

Wishing continued success to Tegene his team and everyone at the embassy!

Even though I was unable to reach the office via phone, text or email. When I went in person the customer service and turnover time was impressive. From the receptionist Mister to her team they were able to address all my concerns and give me good suggestion on how to get what I want. Mister is sweet kind and friendly which is what you want from the face of your department. Overall it was a good experiance.

I’m very disappointed with the service at the Ethiopian Embassy. The processing time for documents like the Yellow Card takes much longer than promised, and no one ever answers phone calls or emails. The staff seem overwhelmed or uninterested, and there’s no clear guidance for applicants. Appointments are hard to schedule, and even after visiting in person, I left with more questions than answers. For an official government service, this level of disorganization is unacceptable. I hope they seriously improve customer service and transparency.

I had a great experience thanks to Mistre, Tegene, and Solomon. They went above and beyond to ensure everything was handled professionally and with care. Their attention to detail and genuine dedication truly stood out. I really appreciate the excellent service and highly recommend them!

Waiting 1 hour no one answer the phone unbelievabl and all this people comment about it you guys don't even bother to fix it?

The service I received was exceptional. I appreciate all the staff members.

To be honest, I was very impressed with the service I got today from front desk Henock Amelework. Both are very helpful and polite. Specially Amelework is humble, polite, and an asset for our Embassy. Can you please say to her, "THANK YOU VERY MUCH) on my behalf.

Regards, Liyew

I had a great experience at the Ethiopian Embassy in DC. The staff was patient, polite, and attentive to all my questions. They worked quickly to resolve my issues, and the office itself was clean and organized. Thank you for making what could have been a stressful process so simple and pleasant!

I had an outstanding experience. The team was professional, responsive, and incredibly helpful from start to finish. They provided clear guidance, addressed all my concerns, and made the entire process seamless. Their dedication to the public and commitment to efficiency truly stood out. I highly recommend for their exceptional service!