Bob Larson Plumbing

We recently experienced a pool of water underneath our kitchen sink which then flooded onto our kitchen floor. It happened very quickly.. we realized it was a malfunction with our garbage disposal.. every time we would turn it on water would gush out from the bottom of the disposal. We immediately called Bob Larson Plumbing who we have used on a number of occasions. Kyle came out that afternoon and quickly determined the 10+ old disposal was completely inoperable. This was the original disposal when we bought the house three years ago so it needed to go. Kyle had a new updated disposal in his truck.. it had more horsepower, a nine year warranty and it is so quiet!!! He had it installed and working in no time! Kyle then took the time to look at other plumbing projects we want to eventually get done and was able to give us estimates so we could decide what we wanted to move forward with. Water leaks are so scary.. we had just completed a major kitchen cabinet project so it was panic time when we saw water all over our floor! We highly recommend Bob Larson Plumbing and of course Kyle who took good care of us.. great service and communication from the first call to the completion of the project!

Matt and his coworker were excellent!! They showed up on time, they were both very friendly, knowledgeable, and informative.

They kept me apprised of what issues were found and how they would be repaired throughout my entire drain and sewage repipe. They worked tirelessly for two days with no breaks to make sure the job was completed on time.

A+ Rating!!

I’d recommend to everyone!

David came on short notice. We thought for the water heater, it was leaking pipe in the crawl space. He repaired then. We opt to re-pipe the whole house then. He ran through all the options so we could choose what was best for us. We knew we were in good hands.
David was professional in every way very,
competent, knew his stuff. Honest in that we could trust him, know we were in good hands. But he shines in his communication skills. We always knew what to expect and what was done. Prompt, prepared, thoughtful about our needs, it was beyond what we've received in the past. I would highly recommend Bob Larson Plumbing, LLC to my family and friends.

Sincerely
Deborah Findley

Thank you to Sean for the professional service. I was well informed. My initial inspection was a good experience with a thorough inspection of my circulating water heat pump. It needed a replacement. Sean and team spent some extra time to ensure the pump was running and no leaks or issues. I feel confident in the service achieved today. My pump was replaced and my radiant floors have heat!

The company sent out two technicians who were extremely amazing. Chris Finch and David came out and they were really great at explaining to me what the problem was, where it was happening, and how they were going to resolve it. In addition to that, I love how they offered to conduct a full plumbing inspection of my house to see whether they could find any other issues, after which they gave me a heads up on some items to keep an eye on. And in between doing their job, both engaged me in some very interesting conversations. These 2 were very friendly, quite personable, and knowledgeable crew. I highly recommend them.

Bob Larsons staff is amazing. We were gracious to get Nathan as our plumber. Along with his co-worker "Q". Nathan's knowledge and customer service is astounding. He communicated a along the way. No frills just a great & honest experience.
If we need anything in the future, we will call upon Bob Larson plumbing and ask for Nathan.
A huge thank you & kudos for blasting our problem and clearing our drain Nathan!
👐

Ben and crew did a lot of hard work to get our water main line back in service. Estimate and time frame were on the mark. Will definitely call again if I need more work done.

Bob Larson is one of the best plumbers we have ever worked with! We have worked with several companies and Bob Larson is by far the most professional, responsive, efficient and knowledgeable. Our technician, Nathan, quickly diagnosed the problem, clearly explained what was going on and what the solution is. Our gas leak to the gas fireplace was fixed and is now operating beautifully. On top of being very communicative, Nathan was friendly and very professional. We now have an annual membership with Bob Larson because there’s no other plumber we want to work with!

TL;DR
Highly recommend for Plumbing needs. Easy to navigate website with online scheduling available. Tech Chris was professional, friendly, knowledgeable and efficient in his job.

The nitty gritty:
I discovered a water leak on an outdoor faucet on my home late on a Tuesday evening, realizing I was beyond my depth went online looking for a plumber in the Tacoma area. Came across Bob Larson Plumbing being recommended by a couple of people on an old local Reddit thread after a quick Google search of "plumber to fix outside faucet Tacoma WA". After taking the company name back to Google saw their high rating and great reviews, I decided to check out their website. As far as websites go, it was well designed and easily navigable and offered the ability to schedule an appointment online and they had a window open the following morning. Filled out my information, added photos and a short video of my issue, and the appointment window was set.
The morning of I received a call shortly after my appointment window started from the tech, Chris, letting me know he would arrive in 20 minutes. After hanging up I received a text of an intro and a picture of Chris so I would know who to expect. Fantastic. Chris arrived right at the time he said to expect him, introduced himself and we walked through the process and the problem. He did a quick safety check going through the whole water system of my house noting anything I may need to be concerned about with an old house with all original pipes from the '40s. Brought all the information back to me for the immediate problem and other suggestions. Taking his time explaining everything and making sure I didn't have any questions. Went over the estimates on his suggestions and my immediate problem and stated that he could take care of that same day. Once I gave the ok on the immediate problem, he got to work and finished it up fairly quickly in my opinion. All told he was done within a couple of hours (even before the end of my original window) for what I figure is a reasonable price in the industry from what I saw the night before.
Chris himself was professional, friendly, and personable as well as knowledgeable and efficient in his job. My overall experience matched what I had seen on previous reviews and it is my pleasure to leave this review for a great service and recommend Bob Larson Plumbing and tech Chris for your plumbing needs. Thank you!
Before video of leak and after photo of completed replacement attached.

We used Bob Larson LLC to fix our tankless water heater which had been improperly installed by another company. Mathew Bryant, was the plumbing technician who
effectively and efficiently provided a diagnostic and a solution to our problem in a single morning. He was thorough and was patient with all my questions as I wanted to know how our tankless heater functioned. We loved the service so much we became members immediately; we look forward to using Bob Larson LLC for all our plumbing needs in the future.

Chris was great! He came to fix a leak in our bathtub and did an excellent job. He was professional, courteous, and efficient throughout the entire process. I was impressed with his attention to detail and how he took the time to explain the issue and the repair. I also liked that before the visit, the company sent me a picture and bio of the plumber coming out. Highly recommend Bob Larson Plumbing!

The first great information was that they called me back to schedule a today's appointment when someone canceled. I appreciated that beyond greatness. Second, within about 20 minutes a very kind employee named Chris showed up at my door evaluated the problem, and solved it within 45 minutes... He even had to track to the neighbors to turn off the water system and go back and forth. He was very quiet, but clearly quite knowledgeable. Our home was a mess! But he maneuvered to the main box, and the water heater, got everything solved off, and on! I appreciated their very quick, experienced work. I will definitely recommend your company and Chris!

Bob Larson Plumbing did a fantastic job with our kitchen project. The scheduler was easy to work with, and we received a text message with our technician's profile when he was on his way over. Our tech, Chris, showed up on time, was friendly and knowledgeable, and he replaced our kitchen faucet and instahot without any issues. Everything is working great, and we're happy we chose Bob Larson Plumbing! Highly recommend!

Our 15 yr old outdoor tankless needed replacement and Bob Larson's team came through with flying colors! Amber provided outstanding customer support, Ben was extremely prompt and professional in providing an estimate the next day, and Gabriel did a stellar job with a same day install! Kudos all around for the entire Bob Larson team of professionals.