Jeff and the team are wonderful to deal with. We were extremely happy with the new air conditioning unit they installed for us recently when ours gave up. What really impressed us was the time Jeff took to investigate some of our concerns with the previous system. He explained very clearly what the problem had been and what was required to rectify the issue. He walked us through the options, the price was right and we have found since following his advice that our basement is warmer and our bedrooms cooler in the Summer. He even called a few times to check in on us!!