Bruce Street Animal Hospital

Verified by N49

Canadian owned and operated

Today my elderly mother had to put down her 16 year old dog. Everything seemed like it was going well. She was quoted a price three days earlier and it was going to take everything she had on old age security pention, but it had to be done. After signing the papers and saying our good-byes to our loving dog. They came back in a doubled the price, saying "it had to do with her weight" not only did it break my mother's heart, being already torn up loosing her best friend, but now she had to scramble to make up the difference in price.

Not only was this extremely unprofessional, but it was taking advantage of an old woman struggle to live as is. They wouldn't even take half the payment today, and the other half when she'd get her next payment. In my hearts of hearts I believe it was a money grab and this man sould pray to his God, before he thinks about doing it to someone else.

I am deeply grateful for the kind, compassionate service I received from Bruce Street Hospital. The empathic and caring nature of the team working there made saying goodbye to my sweet girl bearable. The attention they give to the animals in their care is respectful, and they are patient with their grieving customers. Small personal details like having the invoice taken care of prior to going through a difficult process makes a big difference, and I really appreciated that. Thank you again for your kind service!

I've had two cats treated there. One suddenly had a swollen paw. They did blood work and told me nothing was wrong. 2 weeks later he died from aggressive cancer. We thought it was a fluke so tried them again. Our boy was suffering with ongoing blockages. They kept throwing meds at him, insisted he was bleeding from his butt from stress, meanwhile he was dealing with an ongoing urinary blockage. She is so inexperienced she thought my cat chewed off his penis. Thankfully, we got him the proper care and after surgery, he's fine. And I find it worrisome that her assistant seems to be providing "care" that a vet would provide without the same training. I've used a number of vets in the region and Bruce St is by far the worst.

These folks are AMAZING!

Brought our new pups in for their first appointments (shots, etc.). They were nothing short of exceptional! So kind, personable, knowledgeable and patient. One of the best experiences we've ever had with a Vet!

Thanks all!!!

(BTW reach out to them if you'd like a GoldenDoodle puppy 🐶😄. reHoming February 13, 2025)

Friendly, responsive and knowledgeable staff. Vet is engaging and compassionate.

Parking lot is very small and difficult to navigate a pick up truck if a few spots are already taken.

Our bullterrier rescue has been going here for almost 9 years (ever since he was a puppy) The previous owner was amazing and now vet AJ is wonderful too. We just got a second bullterrier and Winnie has had all her vaccines and just got spayed too. (Although she barks and cries when we go everyone is super sweet to her) All the vet techs/helpers are super too plus it’s very reasonably priced.