Park City ReStore & Habitat For Humanity of Summit & Wasatch County

We absolutely positively LOVE shopping here! The staff is super friendly and helpful and the selection of goodies are unreal. Along with the prices! It only has 5 stars to choose from but I would easily give 20 stars!!!! We’ve donated as well. It’s so nice to know donations are going to be used for such a great cause!!!

I shop Restores all over the country. This one has antique store prices and overpriced donated, often damaged fixtures. One of the most expensive Restores I have been to. It's crowded and hard to walk through as a result of not moving items. Extremely disappointing for what is supposed to be a nonprofit thrift store helping its community. The one in SLC is almost as bad, but at least they have some cheap windows and doors.

Update! I did not expect an apology, when reading the comments of other customers I realize that it is normal, in response to the clarifications, I have been a customer since 2022, so I am not lying, previously I bought 2-piece swimsuits for $2 for a long time, as for The blocking of my card is because its terminal fails and the lady who charges does not accept that it is a failure and because it is passed more than once, my bank blocks it for security, when I ask her to pay inside, she thinks I am going to steal or something So and that bothers me and more than it does in front of so many people, now I consider myself a good customer, and as for the costs, I know a lot about that, I am a frequent DISCOUNT customer WHOLESALERS, INC Via Trading, among other large wholesalers where I buy merchandise per pallet for $0.75 or less, I am not impressed by your prices, in Utah there are many stores where you can find $1 new clothes, I like to support and find treasures for personal use and I will continue . attending, but take care of your clientele and accept their mistakes!

Terrible service, this is the second time they have blocked my card because they do not have connection in the terminal for purchases of $2, previously they never opened the packages and now a swimsuit costs me $4, it is a theft, I prefer to buy in other stores
I have been buying the same clothes for two years for $2 and without warning they open the packages that are sealed and count as 2 a simple swimsuit costs $4, they should have a notice indicating it

Great spot for housewares & this n that. Best bet is to stop by frequently if you're needing a specific item. Loads of furniture, lighting, electronics, couches, dressers, baby & kids stuff, ladies clothing including dresses.

It feels so nice when you’re greeted so warmly at the store. Everyone there is so efficient and friendly. Thanks to Robert’s excellent service, I was able to find the furniture I was looking for. He took the time to show me what was available and was so kind that he even offered me home delivery service. Dylan and the guys who delivered the furniture to my house were very kind and respectful I highly recommend everyone to shop there.

We love this restore shop. It’s clean and so many great items each week. The staff is the best. They are kind and so helpful. Highly recommend this store.

While shopping I asked 3 people about delivery and not a single one could answer my question. When we went to check out, my husband was walking with a large piece of furniture balanced on a cart, one of the employees walked right into him as if he wasn't there and stomped off like it was my husbands fault. This was our first impression of Park City. Sad. Rude.

Update after the store’s reply: I’ve read through a few other reviews for this location and it’s very clear that the management has an ego issue and doesn’t understand how to handle customer complaints in an effective way. I’ve worked in multiple customer service positions and it’s appalling the amount of disrespect the management has for customers, and honestly shocking they still have a job here despite it. Dropping to one star because they 1) didn’t resolve my issue directly (“talking to staff” doesn’t mean much) and 2) apologized that I “feel this way” instead of taking accountability. Really disappointing since I loved supporting this store up until now.

Usually LOVE this place for their prices and great finds. However, I’ve been really disappointed lately with their customer service.

Today I purchased a baby changing pad labeled for $20. There were two next to each other on a shelf and they both had the same label and price. When I got to the register, the employee charged me $40 because it had been mislabeled. I explained to her that both of the changing pads were tagged the same and she became pretty defensive about the price being higher. She went to another area of the store and found the same changing pad that had been labeled “correctly” at $40. Most stores in my experience would have honored the price due to the labeling being the fault of the employees, not the customer. I’m a little frustrated because the whole reason I wanted the changing pad in the first place was because I was saving money on it compared to the one I wanted to buy off Amazon, which allows free returns (while obviously this store does not).

They also don’t allow you to try on clothes but then hike up the price of their clothing without allowing returns. It’s hard to know if an item is worth your money if you can’t even try it on. I’m pregnant so it’s especially difficult for me to know what works and what doesn’t right now. The whole point of a store like this is to help consumers find items at thrift store prices. I love the sentiment behind this store as well as the great finds, but I can’t believe the lack of customer care they provide here as well as the lack of logic behind their pricing. I miss the days of this being a true re-store.

I drove about 45 miles to check this place out. I was not disappointed.

*UPDATE*
There was a lot of very large furniture. Which is great for people looking for that. The prices have gone way up. Also, I bought a set of salad bowls and the tag read $15 for the one large bowl, 4 small ones and the salad fork. When I got to the register the guy charged me $2.00 a bowl and $15 for the one big bowl. Hmmmmm shady.

This is the most fun place ever. New arrivals every day. Fairly low prices. I bought an awesome wrought iron chandelier with decorative pinecones...$40. brand new rugs. Dishes and knick knacks, books, pictures and couches galore. If your home has the space for a magnificent large wall unit, this is your place. Couches galore, lamps and everything for the home. Ok