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Black's Photography, Kitchener Reviews (1)
By faithpoole on
Feb 03, 2011
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December 10, 2010 we took in a video to have 3 copies made for Christmas presents. The sales girl said we were within the deadline to get it in time for Christmas. This did not happen and I was forced to go and buy other Christmas presents, so my family would have something to open Christmas Day.
I called the store numerous times and my videos still were not in. Finally, I was given the number for the lab, and the lab said it should be sent out to the Kingsway Dr store in a couple of days as that was there delivery day on Friday. They told me their cut off date to have things back by Christmas was the end of November, but Kingsway Dr. told me differently and said I was within the time frame when I specifically asked them. Black's should get their story straight with all the employees, so the customers like me don't suffer.
I called the store again and my product had not come in. This is now Febuary 3, 2011 and still I have received nothing.
No one has had the decency to call me, or apologize or even let me know what's going on. I don't feel I should have to even pay for this after all this trouble. Have they lost my product? What's going on? I would appreciate it, if a manager got back to me.
I called the store numerous times and my videos still were not in. Finally, I was given the number for the lab, and the lab said it should be sent out to the Kingsway Dr store in a couple of days as that was there delivery day on Friday. They told me their cut off date to have things back by Christmas was the end of November, but Kingsway Dr. told me differently and said I was within the time frame when I specifically asked them. Black's should get their story straight with all the employees, so the customers like me don't suffer.
I called the store again and my product had not come in. This is now Febuary 3, 2011 and still I have received nothing.
No one has had the decency to call me, or apologize or even let me know what's going on. I don't feel I should have to even pay for this after all this trouble. Have they lost my product? What's going on? I would appreciate it, if a manager got back to me.
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Additional locations See all
Black's Photography
1005 Ottawa St N, Kitchener, N2A 1H2
(3 km away)
0 reviews
Black's Photography
75 King St S, Waterloo, N2J 1P2
(8 km away)
0 reviews
Black's Photography
355 Hespeler Rd #196, Cambridge, N1R 6B3
(10 km away)
0 reviews
Black's Photography
435 Stone Rd W, Guelph, N1G 2X6
(19 km away)
1 reviews
Additional business details
Black's does photography and nothing else. That's the heart of the Black's difference. You don't go to a supermarket to get your car repaired. You don't buy designer clothes at a hardware store. So why would you get your pictures developed at a pharmacy or department store? We don't sell shampoo, cereal, coffee, or lawn furniture. We specialize in photography.
When you get your prints developed at Black's, you're benefiting from our years of experience as one of Canada's most preferred photo finishers. We use the best available equipment to give you exquisite prints, whether you're using film or digital.
We also sell high-quality and reasonably priced cameras and photographic equipment. The final and most crucial element in the Black's difference is our knowledgeable staff. Our fully-trained employees are always available to answer your questions and to assist you with all your photography needs.