West Perimeter Auto Service & Collision Centre

Have had 3 different claims repaired by west side auto in the last year. Every experience with them has been great. The office staff are friendly and went out of their way to work around my scheudle when they realized some more parts were needed after starting work. They made sure one of their vehicles was available for me upon my return from a trip bc my vehicle wasnt ready yet. There was minor issue with one repair and they offered to repair it the next day and they even offered to return my vehicle to me at home. Each time my truck was in the shop it came back with them doing a amazing job cleaning the truck inside and out. I highly recommend this buisness.

We had our car repaired at this establishment and I can honestly say they don’t care about their customers. The initial experience was good but after dropping off the car to finally getting it back was a disaster and way too much of my time spent following up on when it was ready. Once finally getting the go ahead to pick it up, found a significant amount of overspray all over the front pillar and windshield. Even after arranging for that to get fixed and on the way to the shop, they called and said they gave the loaner car to someone else, that she forgot we were coming!! Very unprofessional and never felt that we were valued as a customer.

The owner finally called after numerous calls and attempts at getting an answer regarding getting compensation back and said how he "doesn’t like to write cheques around here"! Even after being the ones to follow up, and having the car delayed for 3 days due to their negligence in not ordering parts they knew were missing/broken when the vehicle was taken apart. Then to blame the dealership for not ordering them. Their stories changed every time you talk to them, constantly pointing fingers, but never taking accountability. I would definitely not recommend them to anyone!

Stripped my wheel lock tool and told me that they needed to completely strip it in order to get the wheel lock off.
Car is now without 1 wheel lock and now I don’t have a wheel lock tool.
Keep in mind I just took my wheels off 4 days ago and torqued to the owners manual spec:(

Amazing experience! I took the truck in with a/c issues. These people are top knotch professionals and did a stellar job doing the repair! Excellent communication! I now have the coldest blowing a/c in southern Manitoba!

If your vehicle needs body work repairs, you’ll get the work done right and well at West Perimeter. From Debbie providing the information I needed to submit a claim and Leanne scheduling and managing the repair work and keeping me up to date on the progress, I had confidence my vehicle would be fixed how I needed. The technicians did excellent work replacing the damaged parts, painted, polished and topped it off with detail cleaning that left my vehicle smelling like new. Trevor’s got a great crew there. Thanks everyone for getting me back on the road!

I was recommended to West Perimeter Auto by a relative and they have met my expectations in every way. They were friendly, helpful, and communicative in getting my car fixed after a collision. The techs did an excellent job on the repairs and my car came back spotless. Shoutout to Tania for being extremely helpful and informative during this process. I highly recommend West Perimeter Auto Service & Collision Center to anyone needing to get their car fixed.

In July of this year my 2012 Cadillac CTS sustained damage due to a major hail storm that occurred at West Hawk Lake Mb. I have babied my car and it was devastating to watch as the hail pummelled the vehicle. I made a claim through MPIC then made an appointment with Trevor at West Perimeter Auto body to have the car repaired. I didn’t feel the car would ever be the same. Was I mistaken ! After only a day and a half I got my vehicle back and after close examination I was unable to determine where it had been damaged. A truly excellent job had been done. The entire staff at West Perimeter are both friendly and professional. The workmanship reflects this. I would strongly recommend this establishment for your vehicle repairs.

Experienced a real bad crack when a rock hit the windshield from a semi, it was pretty bad that I had to get my windshield replaced immediately, called up West Perimeter and they were able to schedule me for that week! Super friendly and did a great job replacing the glass, also washed and cleaned my truck!

Will most definitely be back!

Engine with 21000 km failed while at this shop, and over charged for parts

My truck is fixed now, so I know I wouldn’t get any benefits form this review I’m simply saying what happened with the little information I have about how the engine failed. Just don’t want other people to go through what I did. I gain absolutely nothing from these reviews

Would recommend! We have had multiple vehicles serviced by West Perimeter and have been satisfied each time.
Most recently, they repaired an MPI claim and safetied my car in a timely and efficient manner. With the safety, I needed a few small fixes which they called to make sure I was aware of the cost associated and was ok with them proceeding. Much appreciated and I will for sure be back.

Took a week longer than expected, overlooked faulty clearance lights damaged in the crash, unable to colour match white, bumper didn’t lineup so they tried gluing it; said there was nothing they can do to fix their mistakes