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Shoppers Drug Mart

161 Silvercreek Pky N, Guelph, ON
1 reviews
Claim this business Last updated: Over a year ago
About Shoppers Drug Mart

Shoppers Drug Mart is Canada's largest retail drug store group meeting Canadians' health care needs for over 30 years. Go to full description...

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Shoppers Drug Mart, Guelph Reviews (1)

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By janette on Nov 10, 2012
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So,tonight I had to pick up a prescription for my daughter that my ex-husband chose to fill at Silvercreek Shoppers. I was loath to go - I haven`t gone to Shoppers for a long time ... I went but knew what awaited me - long line ups at the pharmacy, an under-staffed counter and usually not friendly service. It was about 5pm and there was 1 person directly dealing with customers, with several behind the counter I could only assume were preparing prescriptions. The Pharmacist was talking to 1 person about their prescription off the side. The associate didn't inspire confidence, he had that deer in the head light look and no-one behind the counter bothered to stop to help at the counter - the line up including me was at least 6-7 people deep. I lost patience and walked away... with the same unsatisfactory experience I have had over the last several years. This is exactly why I went over to my local Rexall. Rexall always delivers fast and friendly customer service - good luck Shoppers - given all happening in the pharmaceutical industry - you will need it. Or maybe instead of Rexall, go to the mom and pop private pharmacies - you know they appreciate all their business and the show it! Our time is precious - we deserve quick, intelligent and friendly service - don`t settle for less.
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Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for over 40 years. What was once a small pharmacy in Toronto has grown into an organization of over 925 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
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