AccuTemp Services

Verified by yext

Bradley and his trainee did a great job of checking my heating system. He not only explained everything he did but took pictures of what he checked. Needless to say I am well pleased with the work that he did. 5 Stars plus. THANKS FOR GREAT SERVICE!

Exceptional service by Sage! He was personal, very mannered, worked constantly, very knowledgeable and explained all financial issues.
As your employee, I would consider him to be a valuable asset to your company!
I WILL use your services again if needed in the future!

Tre Cannon was the AccuTemp Service Man who serviced both of my AC/Heater Units. I have had many different service men over the years with different companies. No one has ever been as thorough in checking my units nor has anyone been as comprehensive in explaining everything done with photos verifying the process and results. If there was a higher rating than 5 star he would get it. Very professional and I was extremely pleased. Thank you Tre (Bradley Tre Cannon)!!

The AC repair on my variable speed 5 ton
unit was trouble-shot and repaired by Accu-Temp technician Gabriel Young. He was Professional and Polite answering all my questions.We are a Long time customer with Accu-Temp services. I definitely won’t hesitate to ask for Gabriel Young in the future.

I chose Accutemp because of their strong reviews and booked an appointment through their website. They were very responsive and called the next morning to confirm, which I appreciated. However, I was then told there is a $70 charge just to obtain a quote.

This was disappointing, since I’ve recently completed several large projects — including over 300 feet of cedar fencing, a concrete slab, and a whole-house generator. For each project, I obtained three quotes and did not have to pay a fee for any of them. In fact, I chose the highest bids in every case because those companies provided the value I was looking for.

A $70 fee simply to receive a quote feels out of step with industry standards, especially when most reputable contractors are willing to earn business by demonstrating their value upfront.

We have been on the maintenance plan for 7 years. My AC was working fine, tech came out to service system and did not work when tech left. Another tech came out the next day to see the issue and determined it was a bad capacitor. AccuTemp billed me $110 for the dispatch issue that they caused. The tech even looked me in the eyes and said that I would not be billed for the dispatch. After 7 years of paying these guys monthly, they won’t get another dime from me.

The intake coordinator/dispatch operator, I can’t exactly remember her name but I believe it was Kierdra maybe, was AWESOME! She was personable, understanding & helpful!! She was so caring & easy to talk to that I immediately felt relief after our call ended because I knew she was getting me the assistance I needed quickly. I wish I would have written down her full name to send her a huge THANK YOU!
Noah Brackett & Chase Keller were dispatched to my home on Saturday July 26, 2025 to assess an urgent HVAC/Plumbing issue. They worked together to solve the problem. Both were extremely knowledgeable, communicative, personal, considerate & respectful. They explained the issues, options, processes, & quotes. They were very thorough, answered my questions, and educated me on the basic mechanics of my home HVAC & Plumbing situation. They are both subject matter experts in their trade. They went above and beyond, ensuring there wasn’t water leaking in my attic that had the potential of resulting in significant damage & repair costs. Noah and Chase were like having a friend of the family over to help you in a time of need. I cannot say enough good things about these two young men. I was extremely impressed with their exceptional quality of service. The team was wonderful & accutemp services, both past and present, are OUTSTANDING! I highly recommend accutemp to others. I am a customer for life.

Do not use!!! Was called to replace an A/C install new unit which was broken . The brought 2 small window unit one of which was also broken . Left my house dirty and did not clean up behind themselves.

DO NOT use the electrical services of this company. They specialize in price gouging. They wanted $900 to replace six smoke alarms and $250 to check a ceiling fan that had lights flickering with no guarantee they would actually fix it. Apparently they are not interested in repeat customers. You have been warned.

Came out to replace a hotwater tank in attic and charged me almost $3000.00. Then signed me up for maintenance contract for 25.00 per month for heating and air....after paying for 4 mts I called to schedule a maintenance....was told I had to wait 6 mts until they would come out...and I told them to cancel my service...they still drew out next mts service.

Electrical upgrade was performed to bring house up to code. Mason (with his helper Joseph), did expert work setting up the equipment, installing the new panel & having the work inspected. We are very happy with the work that was done.

This place is totally unprofessional. I took of from work for a scheduled appointment that they canceled and wanted to reschedule for tomorrow. I have never had a company to have such a difficult time providing services. It’s like they got one employee working for them.

I have never seen a company that have the worst scheduling service. I have called a week ahead to schedule my Friday service for plumbing kitchen sink and toilet repair. I have taken whole day off waiting, so they would call me to tell me they have bigger jobs scheduled elsewhere. I got mad and told them that I waited whole day I need service asap. They told me they will send someone over Saturday afternoon. I waited all day again. Called them and they told me that my service is not emergency so they want to schedule me on monday!!!! Screw this company. I will give my money someone else! You set your priority on bigger jobs tells me how much you care about money, not customer service!

My wife called them out to replace two toilets, which we provided. They claimed the flanges were broken, and as a result the price would be $2300. A flange cost around $20-30, and replacing it is a standard part of installing a new toilet. The typical cost of replacing a toilet is around $200. So, they tried to screw us out of $1900. I guess they assumed my wife was an idiot??

I had to have an electrical upgrade this week and the electricians were great! William kept me informed of every step along the way and the job was completed timely in this cold weather. This is the 2nd major job that I have used Accutemp for and will definitely use them again. Highly recommend

I'm sharing this information to potentially save someone else from having this same experience. We are/were Accutemp Star customers. After a scheduled check of our system Accutemp suggested a thorough cleaning of our system was in order. The cost of this service was $2200.00+ and included removing the blowers for cleaning of any dust, lint, etc. The work was done in November 2024 and then the problems started. Within a week we had a tapping sound that developed in our bedroom unit. We called Accutemp, they dispatched techs and they quickly determined that the blower fan was not secured back in the unit with screws. So they secured it and all was well for a while. A few weeks later we had a noise develop on another unit that was a very heavy humming sound. Another crew was dispatched in December and they determined that the door was not secured to a service panel and a transformer was the source of the noise. So they put some foam rubber in the service panel and secured the door. Now with the extreme cold weather that has been in the area for the last few days we noticed that two of our units were not blowing properly. The units would fire up with the blower in low mode but after warming it would not kick up to the high mode to blow air properly. Called Accutemp, tech made it out yesterday checked units and determined that both blower motors are bad. I questioned if this problem was related to the fact that they had removed those blower motors for cleaning and had caused a problem with then. They, of course, denied any liability and would not even give any consideration, ie, discount, on the replacement price. It is not coincidental that they removed all three blowers and now two of them are not working properly and the other one was not reinstalled properly. Accutemp is all about profit for the company and no consideration for the customer. I would not recommend them to anyone and now have another company that is performing the work for less money even though we are a "Star" customer paying a fee for special handling to Accutemp. It seems to me Accutemp is just a bunch of bloodsuckers constantly trying to up sell you on additional work. If you are considering Accutemp I urge you to reconsider. There are better and more economical choices in our area.

Absolute scam of a company. As a residential handyman with 20 years of experience, it breaks my heart to witness what has become of the big name repair companies. They do not employee competent or capable technicians, and the entire staff is more kin to car salesman than trade workers. Here are the details. Very recently, my friend called Accutemp because their !6 year old! AC system was not cooling. They were aware that there was a leak somewhere, but had not taken the time to try and find it, and just kept recharging it every few months. Pretty typical situation every single HVAC technician has seen and dealt with. When Accutemp arrived, the responding technician did a suspiciously pisspoor quick job of looking for and detecting the leak, and then claimed they could not find ANY trace or a single sign of the dye they charged the line with, and that the only 2 options they had, were to have him just charge the lines, FOR $1600, OR THEY COULD LOCK THEM IN TO REPLACING THEIR ENTIRE, 6 YEAR OLD CENTRAL AC SYSTEM WITH A LEAK FOR $21,000... But because Accutemp is SUCH a generous and understanding company, they offered them a deal of a meesly $19,000 if they IMMEDIATELY PAID A
LARGE DEPOSIT, AND SIGNED A CONTRACT FOR ACCUTEMP TO START THE WORK THE VERY NEXT DAY. Anyone with a brain and has read this far allready knows exactly what is going on. I've personally installed entire residential central AC system with my own 2 hands. And I know for an absolute fact, that a brand new condensor and air handler with cost you $5000. Feel free to fact check me on that real quick. Now the worst run companies will possibly charge 100% labor cost. And in the case that you spend a generous $7000 on the new units, that would bring the total price to $14,000. Now any competent adult whomhas had to replace their AC system will tell you they spent anywhere from $8500-$12000. Anyone else realy confused where Accutemp got $21,000? And why they required them to drop a deposit and sign a contract for the next day? Could it be the fact that AC install and repair business typically takes a big dip this time of year? 🤷‍♂️🤷‍♀️🤷. I asked my friend to give me 5 minutes to search for this elusive leak. And after taking the charge port caps off, wouldnt you know, I found a very familiar, oily residue and gunk buildup around the threads. When I asked if the technician even bothered to check the stem valves, the first thing a technician would suspect is causing the leak, they could not find anything mentioned in the technicians notes. My friend then tried to reason with Accutemp about possibly holding off so that simpler, cheaper, and more rational fixes could be attempted. And at the very least, try and determine which of the 3 parts of thier AC system, condensor, line set, or air handler, was actually leaking, as it makes perfect sense to only replace that part. A task that a big company like Accutemp should be more than qualified and capable of handling. But after more of their high pressure snake oil sales tactics, they convinced my friend to let them do the work anyway, with a promise that they would double check and make sure of all his concerns were addressed before starting the work. As I'm sure you can guess, an entire service team, department supervisor and all, failed to identify the very typical and simple leak issue, and pressured my friend into spending 20k, to replace an entire 6 year old central air system, with no operational issues other than a coolant leak, in the middle of winter. And you better believe, Accutemp was more than generously happy to haul my freinds "old and broken" units off for them at no extra cost. You are truly a credit to our Baton Rouge community guys. Diligently doing your part to shame and emberass an entire field of tradesmen and technicians, while gutting and taking advantage of the desperate and vulnerable people in our community. 👏

Absolute scam of a company. As a residential handyman with 20 years of experience, it breaks my heart to witness what has become of the big name repair companies. They do not employee competent or capable technicians, and the entire staff is more kin to car salesman than trade workers. Here are the details. Very recently, my friend called Accutemp because their !6 year old! AC system was not cooling. They were aware that there was a leak somewhere, but had not taken the time to try and find it, and just kept recharging it every few months. Pretty typical situation every single HVAC technician has seen and dealt with. When Accutemp arrived, the responding technician did a suspiciously pisspoor quick job of looking for and detecting the leak, and then claimed they could not find ANY trace or a single sign of the dye they charged the line with, and that the only 2 options they had, were to have him just charge the lines, FOR $1600, OR THEY COULD LOCK THEM IN TO REPLACING THEIR ENTIRE, 6 YEAR OLD CENTRAL AC SYSTEM WITH A LEAK FOR $21,000... But because Accutemp is SUCH a generous and understanding company, they offered them a deal of a meesly $19,000 if they IMMEDIATELY PAID A 50% DEPOSIT, AND SIGNED A CONTRACT FOR ACCUTEMP TO START THE WORK THE VERY NEXT DAY. Anyone with a brain and has read this far allready knows exactly what is going on. I've personally installed entire residential central AC system with my own 2 hands. And I know for an absolute fact, that a brand new condensor and air handler with cost you $5000. Feel free to fact check me on that real quick. Now the worst run companies will possibly charge 100% labor cost. And in the case that you spend a generous $7000 on the new units, that would bring the total price to $14,000. Now any competent adult whomhas had to replace their AC system will tell you they spent anywhere from $8500-$12000. Anyone else realy confused where Accutemp got $21,000? And why they required them to drop a deposit and sign a contract for the next day? Could it be the fact that AC install and repair business typically takes a big dip this time of year? 🤷‍♂️🤷‍♀️🤷. I asked my friend to give me 5 minutes to search for this elusive leak. And after taking the charge port caps off, wouldnt you know, I found a very familiar, oily residue and gunk buildup around the threads. When I asked if the technician even bothered to check the stem valves, the first thing a technician would suspect is causing the leak, they could not find anything mentioned in the technicians notes. My friend then tried to reason with Accutemp about possibly holding off so that simpler, cheaper, and more rational fixes could be attempted. And at the very least, try and determine which of the 3 parts of thier AC system, condensor, line set, or air handler, was actually leaking, as it makes perfect sense to only replace that part. A task that a big company like Accutemp should be more than qualified and capable of handling. But after more of their high pressure snake oil sales tactics, they convinced my friend to let them do the work anyway, with a promise that they would double check and make sure of all his concerns were addressed before starting the work. As I'm sure you can guess, an entire service team, department supervisor and all, failed to identify the very typical and simple leak issue, and pressured my friend into spending 20k, to replace an entire 6 year old central air system, with no operational issues other than a coolant leak, in the middle of winter. And you better believe, Accutemp was more than generously happy to haul my freinds "old and broken" units off for them at no extra cost. You are truly a credit to our Baton Rouge community guys. Diligently doing your part to shame and emberass an entire field of tradesmen and technicians, while gutting and taking advantage of the desperate and vulnerable people in our community. 👏

GET A SECOND OPINION BEFORE MAKING A DECISION!!

I had started realizing my AC wasn’t cooling down like normal at nighttime, so I decided to do my research and find a company that seemed reputable. Accumtemp has tons of good reviews (as you have probably seen) so I gave them a call to come check things out. I’ll give them that the technician was nice, yeah, but after looking around he told me he was pretty sure I had a leak although he couldn’t find where, but was pretty sure it was in the evaporator coil. He then told me that we could replace the coil, but I was looking at $6000 to do that and he really didn’t recommend that. He recommended replacing the whole system since it was 10-12 years old which would cost me $12000. Obviously these numbers were pretty large and the leak seemed very small so I asked how much to just refill the refrigerant while my wife and I spent some time thinking about it. He quoted me $2000 just to refill the refrigerant! I told him never mind and that we’d have to think about it.

After discussing with my wife we decided to get a second opinion and thank goodness we did. The second company came out, and did confirm it was a leak in the evaporator coil (even opened it up and looked for it, unlike the Accutemp technician). But when I asked about pricing he said he’d need a couple days to price the replacement coil, but he could top my refrigerant off for $200!! After a couple days he then called me and said he could get the replacement coil and install for $2000!! Not $2000 and $6000! $200 and $2000!

I decided to ask about why the price difference was so much and was told a lot of the larger companies work off commission and just try to upsell to make more money off the customer, which seems pretty in line with what happened to me. Instead of paying $8000 for refrigerant to be topped off and coil to be replaced, I paid $2200 for the same services and everything works great. So for anyone out there who took the time to read this review, please get a second opinion before agreeing to any outrageous prices. I did and it saved me nearly $6000.

Daniel Kidd, with Accutemp Services, visited our home yesterday and recommended a simple solution to our Thermostat issue and it was well received. Daniel was polite, informative and all around pleasant to be around. He is an asset to Accutemp’s business.

Called for an emergency service on my Modad. Was told by the lady on the phone for dispatch that their plumbing side does in fact work on Modads. When the technician arrives he tells me they are not licensed to work on Modads but still wanted the service charge. He finally agreed to waive the service charge because he didn’t do anything but the point remains that I was lied to by their dispatch.

Luke M. Was very professional and knowledgeable. I appreciated his assessment of our hvac issue and giving options for repairing it economically for us. Thank you and we always trust Accutemp for quick service. Diana R M

I've been a customer of AccuTemp for 4-5 years, subscribing to their Star plan for maintenance. Over the years, they've done various jobs for me, from ductwork to electrical and plumbing, in addition to bi-annual HVAC maintenance. However, I've had two troubling experiences recently that have led me to cancel my plan and advise others to avoid this company.

Two years ago, I asked AccuTemp to quote an electrical job involving the primary wires coming into the panel. They quoted me $6,500, which seemed high, so I decided to hold off. This spring, I revisited the idea but sought a second opinion. A competing electrician quoted me $1,500 for the exact same job—a staggering 333% difference. Although I brushed it off as an outlier, I shouldn't have.

More recently, my AC started acting up, so I called AccuTemp under my service plan. The technician spent nearly three hours in my home, attempting to upsell me on surge protectors before finally diagnosing a low refrigerant issue due to a leaking coil. He said the leak was minor and recharged the refrigerant, but the cooling issues persisted. AccuTemp sent a "Design Technician" to discuss repair options, who turned out to be just a salesman in disguise. He provided me with three handwritten quotes: $11,500 for the coil repair, $14,200 to replace just the attic unit, and $17,150 for a complete system replacement. He even coached me on how to negotiate a "deal" with his boss. The were quite insistent that I was only going to get the best price if I made the deal right then and there.

I didn't commit and decided to get second opinions from two other AC companies. Both confirmed the diagnosis of a minor coil leak but found an installation error left by the AccuTemp tech that was causing poor cooling. Both companies quoted significantly lower repair costs: $3,500 and $3,250, compared to AccuTemp's $11,500—a difference of about 250%.

I confronted AccuTemp about this, but the manager offered no real solution other than promising to discuss it with their team. That was the last straw for me. I canceled my Star plan and will never do business with AccuTemp again. My advice to everyone is to always get a second opinion and never let a salesman pressure you into a decision.

I wanted to start this review by saying I appreciate AccuTemp's call center being open over the weekend to take my call. I called on Saturday and after a very short wait, I was scheduled for Monday.

However, at 4pm on Monday I receive a call stating there has been an increased amount of emergency callouts and my appointment must be rescheduled. I was not bothered by this, and rescheduled for Tuesday.

By 4pm on Tuesday afternoon I have still heard nothing. After calling the office I was told the same story again and was rescheduled for Wednesday.

Today (Wednesday) at 10am, I receive the same message yet again via text. Keep in mind, they do not give you a time slot for the time of day, only a text right before they arrive. This leaves either me or my wife sitting at home all day. I am typically not the type of person to leave a negative review, so clearly you can understand how bothered I am by this. AccuTemp clearly needs to reevaluate how they schedule their customers, as they should not be putting people on the books if they are unable to arrive three days in a row.

Please do not waste your time with this company.

John Murphy did an excellent job on our AC repair. He diagnosed and repaired our clogged AC drain line. He also replaced our AC filters for us. He communicated clearly and was very kind. Thank you, John!