Old City Flowers

Verified by yext

Disappointed with quality of flowers and service. I wanted delivery at 10 AM, but Eric called on the day of the delivery and said that they can't commit to deliver at 10 AM, but will deliver between 12 to 3 PM. Actual delivery was done close to 6 PM. Apparently the driver was busy with lots of deliveries. The flowers delivered were no were close to what is shown in the website. What a rip off. Totally disappointed. Won't use their service ever again.

I have never sent flowers to anybody in an office before. Because of this, I was a bit worried going into the experience that the flowers wouldn’t make it to my lovely girlfriend’s desk. Old City Flowers did not disappoint. The delivery was made within three hours which I found to be very satisfactory. The bouquet was also even more beautiful than it appeared in the pictures online. I am very happy with the service, but more importantly I made my girlfriend’s whole day. I highly recommend this florist!

I placed a same day delivery for a gorgeous boutique of flowers and received word that there might be a delay in delivery and that they would do the best they can. Although I was bummed, I later found out they were able to make the intended delivery and I was really happy they were able to accommodate my last minute request. Will definitely consider ordering from them again. The recipient was in awe of their flowers.

I placed a last minute order this morning for a birthday bouquet for my best friend - not only did it arrive promptly, it was absolutely beautiful and exactly as expected. Would absolutely order from them again!

1. Delivery was delayed, “due to the eagles parade”. I’m not sure why the option for a Friday delivery date would be offered if the parade was anticipated to cause issues. Then the flowers weren’t delivered until close to 1pm after being told a 9am-11am window. I postponed my morning waiting for them.

2. I paid over $150 for the “Truly Stunning Bouquet Large” and it ended up being about 10 red roses and 7 lilies, the rest was filler. Also, half of the filler including most of the pink roses were already drooping/dead. Not sure where the $119.99 value comes from. Looks like the prices were inflated to take advantage of Valentine’s Day which I understand, but at least add some value.

3. When I got the card and inscription my girlfriend pointed out that the flowers came from Philly Flowers and Edibles on Whitaker Ave. I’m not sure how placing an order with Old City Flowers leads to it being fulfilled with no heads up by Philly Flowers.

Sent flowers for valentines, arrived very noticeably wilted. I get flowers aren't always perfect, and a few wilted flowers is what it is, but this is more than I feel is reasonable. Its not a lower review because what isn't wilted is actually very nice with a lot of variety and is the style my wife really likes. Would recommend picking them up so you can see them before leaving the store. Bummer, the website made it look so well done.

My $150 "Wow Factor" Bouquet (Spoiler: It Wasn't)

I was extremely disappointed with the "Wow Factor" Watermelon Bouquet I ordered from Old City Flowers for $150. The size and quality were shockingly underwhelming, especially considering the price and the "Wow Factor" label.

Upon receiving the bouquet from the pleasant staff member, I was so surprised by its small size that I had to double-check to ensure I had the correct order. The actual product barely resembled the online photos, which are frankly misleading. The bouquet I received was closer to the advertised "Standard" size in terms of stem count, but the stems were so short that it actually looked even less substantial.

Essentially, for $150, the bouquet was far from the impressive display advertised and was a significant letdown.

Happy Valentine’s Day

I called to confirm if I would receive email confirmation of order delivery. I was advised there is no order delivery sent - just when the order is placed. I asked then at 230pm today if my order that was placed 48 hours ago at 1059am was out for delivery today. I was placed on hold for ten minutes as they could not find the order. When returning to the phone, I was advised that the order would be delivered between 3pm-4pm today. I said I am concerned about you never receiving the order after taking ten mins to find the order. I was advised the order is sitting right there. I asked if I could be called when delivered. I was told that the manager would be notified of my request.

The manager called back two minutes later very rude and aggressive stating the order was out on the truck for delivery now. I advised that is different then I was just told by the associate and concerned because I was just placed on hold for ten minutes and feel like the order would not have been fulfilled if I did not call today.

The manager said she just received the order this morning despite me placing the order 48 hours ago. I said can you please provide your email address so I can provide my order confirmation receipt from 48 hours. The manager said it does not matter the order is on the truck now and we stage deliveries by zip code where some arrive late before 5pm. I said you are missing my complaint and will address via Google. The manager said do you want me to go ahead and refund your order.

I ordered flowers 48 hours in advance due to a family passing. I called to check status since they do not provide email confirmation of delivery. The order seemed lost. The manger said the order was just received this morning despite being placed 48 hours ago. The manager was rude not addressing the issue and thought a refund would silence my google review and to not have to address the service experience. I seriously doubt my emotional friend will ever receive the flowers ordered after their loss and will never patronage this business again due to horrible service experience.

Order birthday flowers, Mom. They had to substitute vase, understandable, they called to advise. LOVED florist choice. More importantly so did Mom. Presented professionally, delivered perfectly. Not my first time with Old City, Florist chooses appropriate seasonal flowers. Thank You!

We recently ordered cut flowers for our daughter in law’s birthday. The flowers she received were just the colors I requested and they were beautiful. When you live faraway you need to trust the florist! This was not our first experience with Old City Flowers. Thank you.

I have used them for years. As a business owner, I send a lot of flowers to clients. I feel like most florists reduce their product once they feel you’re going to come to them either way. Old City seems to reward my loyalty. I could not be happier with my wife’s 20th anniversary display. Thank you for making me look good as a husband. Highly recommend.

I ordered a bouquet of the designer's choice, and it was far above and beyond what I expected. My daughter's birthday was brightened by these lovely flowers. Thank you, Old City!

Highly recommend. I tried them on a whim for a new baby arrangement and have ended up using them for a number of occasions. Their ordering is easy and online. Their customer service is excellent especially with a tricky delivery / window of availability. Flowers were fresh and suited every occasion even though I just said designers choice. Will definitely use again.

I'm from out of town and ordered a vase arrangement for my friends over the phone and they were just delivered. My friends could not say enough about how unbelievably beautiful the arrangement was that they received. It was exceptional work and extremely high quality. We were very happy with the result and thank you so much

Had a wonderful experience. It was my first time here and I picked out a medium sized arrangement with the help of the lovely associates. The flowers are were fresh and smelled amazing. They also boxed it up really nice and safe for me to make sure noting happened to it. The price was fantastic for all that you get. 10/10 would use again.

I called Old City Flowers earlier this week to have flowers delivered to a friend the next day. I told them what I wanted to spend, and asked that they just do something pretty with lots of fall color. On delivery day, I sent my friend birthday wishes by text, and she let me know that she was on her way to the Cape May for a last minute overnight. I called Old City Flowers right away and they were very kind, and very accommodating, helping me to switch the delivery date for the flowers. They were just delivered and I received this photo from my friend. The flowers are GORGEOUS! I’m thrilled with Old City Flowers quality and customer service. I’ll definitely order from them again!!

Exactly as requested. Thank you for a beautiful bouquet of fresh, high quality flowers, beautifully composed. We are thrilled and will definitely use you again.

We wanted to send a special thank you. Today you delivered 2 get-well orders to XXXXX. The recipient reports both are spectacular. Your talent made us look like stars!
The funny thing is that we used your services 20 years ago when we lived in town. Great to know you are still the best, even for customers buying from Washington DC. Very grateful. Thank you.

I had a sudden need to send flowers at 8pm to arrive sometime the next day. Old City Flowers popped up in my search... more approacable than the snooty florists further out. I was able to order at 7am, and they arrived by 1pm. I didn't ask for anything extra. Thrilled they got there so fast, and my daughter got them, said they looked and smelled GREAT. So thank you for what you do, and how you do it! (her cat LOVED them too!)

Absolutely the most beautiful arrangements you could imagine. I’m usually a little worried when ordering from across the country. For the Philly area Old City Flowers is my go to. Thanks for always going above and beyond creating amazing arrangements and providing timely delivery..

My wife and I were discussing our wedding tonight. 6 years after the fact, we realized that we never wrote a nice review of this place. They were so sweet, and did such a wonderful job. We got married in Saint John's downtown, and did a reception at the Powell House. They work with both the Church and the Museum so close that we had to make ZERO accommodation for the florists to deliver at the venues. I am oblivious when it comes to making things pretty. My assignment was to "create" the flowers for the reception. , , , Yeah, I asked for help and received it. If my daughter gets married in Philly, I know exactly who our florists will be. I will let the photos do the rest of the talking.