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John Scott Insurance

105 Commercial St,

Dowagiac, MI, 49047

75 reviews
Claim this business Last updated: Over a year ago
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4.9
75 reviews
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75 Reviews
By Steve Messenger on Jul 25, 2025
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Matt at Scott's Insurance is fantastic and the owners are awesome too. I have dealt with this company for many years for my Business, Auto and Home. Thank you all and keep up the great service.
Steve Messenger-Osceola IN
By Wanda Davis on Jun 09, 2025
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Always a pleasure speaking with staff. Always able to help and getting answers. Katie is always a big help.
By Madelaine Martin on May 28, 2025
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Always such a great experience working with Maris and Katie for the business insurance needs we have. Personally have been using them for insurance for years and years and have always been happy with them. They always have a quick response, a dedication to figuring out and finding answers to our questions, and informing us of the changes in the industry each year. Love these people!
By Jon Strand on Mar 15, 2025
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Brock and Amy have been fantastic to work with. We started using them for our business liability and fleet insurance. They were so on the ball and responsive, I have switched my personal home, auto, and other properties P&C coverage to their firm.

From big questions to small, they are PROMPT to return answers (and they stay on top of things pro-actively).

Recently had a situation I needed their help in solving and they took care of everything with the carrier to resolve. Industry needs more agents like this. HIGHLY RECOMMEND!
By Brian Pickell on Dec 12, 2024
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Professional, courteous, and prompt in response. Brock is great to work with! Would highly recommend to anyone.
By Lorna D. (Ldoon) on Sep 25, 2024
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Katie Furner is so professional and very helpful. Whenever I have a question about my insurance policy or needing a quote for a new vehicle Katie is on it! She is very proactive. Great job Katie!
By Kevin on Jul 24, 2024
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I’ve been with them for years. Great people & customer service.
By Aaron meyers on Apr 16, 2024
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Can’t get better Matt Kidwell. Our prior home owners insurnace cancelled on us for issues with the roof that was scheduled to be replaced in a few weeks. He was able to get me covered with an actual lower rate ($200 cheaper a year) after our roofing contractor provided us a contract with a start date.
By Linda Gunder on Mar 12, 2024
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We appreciate you looking into our policy when the rate increased and comparing it to other carriers to see if there was a better carrier. Also, explaining why there was a rate increase.
By Nicole Trenery on Dec 19, 2023
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I would give Brock 0 stars if I could. Horrible to work with, not timely with responses and rude. I've never had an agent make me provide pictures of a home. All of the professionals I work with, drive to the property and take their own photos as needed. I work for a lender so we deal with insurance agents often, I would never refer our business to this establishment.
By William Nichols on Oct 06, 2022
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Matt gave us the best customer service that I can remember. His tenacity, communication and dedication are second to none. If you are in need of a business policy Matt and the John Scott team should be your first stop.
By Jill James-Laudeman on Jun 17, 2021
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Having an insurance carrier that takes the time and energy to make sure I am totally covered in today’s marketplace is a true rarity. Amy took the time by reviewing all of my policies and found out that my current carrier did not have me covered fully on my home. Now, Amy has all of my business and I am now fully covered. Katie is also a joy to work with. I highly recommend you give John Scott Insurance a chance at earning your business. You won’t be disappointed. Thank you for taking such good care of myself and my family!!
By Jennifer Dickson on Jul 07, 2020
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I switched to John Scott Insurance and my coverage is better, my rates are lower and my customer service is better than I could ever hope for! Nikki goes above and beyond every single time I ask her for help either changing my policies or understanding my policies or even just the insurance world in general. I highly recommend giving them your business! You will not be disappointed!
By mary stevens on Jan 24, 2020
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Matt Kidwell has provided us with exceptional service for our business and personal insurance needs. We even left for a year and came back the next because of how we were treated and would highly recommend John Scott Insurance! Keep up the excellent work!
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