Claim this business
Last updated: Over a year ago
Listed in:
Pet Groomers
,
Pet Stores
Contact information
4 Paws Grooming Reviews (4)
4 Paws, at one time, used to be one of the best pet grooming salons in NW Calgary. I've been loyally taking my dogs there for over 10 years; and recently I have found the grooming is more-often than-not below what one would expect of a professional groomer. When one ear is not cut the same length as the other, or the coat is not evenly cut, it says a lot about the level of service and the attention to detail.
I now regret not having looked for another groomer sooner. Today I picked up my 2 dogs from 4 Paws, and I found that my puppy's tail has been seriously broken mid-point. The vet has told me that my puppy's tail will need to be amputated. The response from the owner of 4 Paws is a vehement denial of responsibility, and she had the nerve to suggest it was somehow my fault. They claim the tail was already broken when they groomed my dog, but simply forgot to tell me about it.
I now face a huge vet bill, and my puppy faces a risky surgery that could have been prevented while at the groomer. Thus, I no longer can trust 4 Paws with my dogs, and I will look elsewhere for grooming.
I cannot recommend 4 Paws as a groomer, which is why I give them a single star.
I now regret not having looked for another groomer sooner. Today I picked up my 2 dogs from 4 Paws, and I found that my puppy's tail has been seriously broken mid-point. The vet has told me that my puppy's tail will need to be amputated. The response from the owner of 4 Paws is a vehement denial of responsibility, and she had the nerve to suggest it was somehow my fault. They claim the tail was already broken when they groomed my dog, but simply forgot to tell me about it.
I now face a huge vet bill, and my puppy faces a risky surgery that could have been prevented while at the groomer. Thus, I no longer can trust 4 Paws with my dogs, and I will look elsewhere for grooming.
I cannot recommend 4 Paws as a groomer, which is why I give them a single star.
Even though this business came highly recommended, I would not recommend them myself. I was not listened to as to what I wanted for my puppy's cut, I was told I was rude when I insisted I did not want her shaved and I was told if I didn't like the service, I could take my business elsewhere. This last recommendation is the the I listened to. I will never return.
We have been dealing with 4 paws for over 11 years and have found them to be very professional, kind and loving towards our dogs. Unfortunately we lost our long time friend last January - Ewok had been going to 4 paws for 10 years and loved going. We now have a new puppy who will be a year old this month and he has been going to 4 paws for approximately 10 months. Believe me you could not find better loving professionals anywhere else.
Good groomers. Very Thorough and professional.