Santa Margarita Auto Collision

I had an outstanding experience with Santa Margarita Auto Collision. From start to finish, their professionalism and attention to detail were top-notch. The staff Todd, Craig and Mike were courteous, transparent, and kept me informed throughout the entire repair process.
What truly impressed me was that they had my vehicle ready before the promised date something that’s rare in this industry. The quality of the work was excellent, and my car looked as good as new.
If you’re looking for a collision center that values your time, treats you with respect, and delivers exceptional results, I highly recommend Santa Margarita Auto Collision.

⭐⭐⭐⭐⭐ Exceptional Care for My 2019 Tacoma – This Team Goes Above & Beyond!

Todd and his team at Santa Margarita Auto Collision absolutely saved my 2019 Toyota Tacoma after major front and right-side damage—and turned what could have been a stressful experience into something truly outstanding. When a critical part was stuck on an **8-month backorder**, Todd refused to settle. He hunted tirelessly, located it in San Diego, and drove there himself the same day to get my truck back on the road faster. That’s next-level dedication!

Beyond the incredible workmanship (backed by their **work guarantee**), the entire team made me feel like family. **Paloma** kept me in the loop with perfect updates at every step, while **Kip** ensured every detail was flawless—prioritizing both safety and my personal preferences. Even when challenges came up, Todd stepped in as a true advocate, offering honest advice and going the extra mile to make things right.

Now my Tacoma looks and drives better than ever, ready for more outdoor adventures with my dogs (who were spoiled rotten by the staff during our visits—thanks for the extra belly rubs!). This isn’t just a repair shop; it’s a team of real professionals who treat your truck—and your furry co-pilots—like their own. **10/10 would recommend** to anyone who values transparency, quality, and heart. Grateful doesn’t even cover it!

This place is so wonderful with wonderful people who know what they are doing and know what they are talking about! I had to come here a few times in the past few years due to someone hitting me and they had to take pictures and see the damage and write a report and estimate of damage. They helped me in so many ways of all their information, professionalism in being detailed and thorough to help make our claim so much easier with knowing what they are doing to give the correct information that is needed for insurance! They are so knowledgeable and professional and so such a great wonderful job in everything they do!! Kip is so wonderful and kind, as is the rest of the staff. My daughter and I can't thank you enough for everything you guys do and everything you have done!! We know we can count on you guys to get the job done correct (no matter what that might be whether an estimate, pictures for insurance and or work done on the car ect..) and be 100 percent legit and honest in what they do! So professional and so knowledgeable!! Thank you so much!! 😊💕

I'd bought a replacement belt molding for the driver's door of my Prius, but I wasn't able to replace it using the tools that I had. When I looked up Santa Margarita Auto Collision and asked them about it, they offered to install it for free! Brought the car in the next morning, and they replaced the molding within 15 minutes. Great courtesy service!

I was disappointed with the service I received. The delivery was delayed significantly—over two months instead of the promised four weeks. Communication was lacking, and I had to reach out repeatedly for updates. While the body work itself was decent, my car was returned dirty and smelled like the garage. Additionally, I had to return because some parts were not installed properly. It felt like I was overcharged, but since the insurance covered the costs, I’m unsure. Overall, I expected much better service.

Skip the manager and estimator did a fantastic job. He was detailed about everything. He said what he was going to do and my car turned out great! Great service!

Go somewhere else. I will let the photos of their work speak for themselves. Take a look at their "repairs." These photos are after they gave me the car "fixed."

Yossimar is knowledgeable, executes great 👍 customer service & communicated with me , to update me the status of my Auto repair! I would recommend Communty Collision to anybody.

I brought some components in to get matched to the color of my car, door handles, mirrors, etc. They were very friendly, informative and gave me a price that was 20% cheaper than a neighboring body shop a mile away. Did a great job, paint matched and they warrantied the work even though the parts weren’t theirs. Thanks.

I brought my brand new Toyota Sienna in for repairs. They fixed it up, communicated frequently and did a great job. Yossimar is awesome!

Recently had an issue with my vehicle that ended up resulting in a total loss. All through the determination stages, the folks at Community Collision were professional and communicated all the details of the ongoing claim. I will not hesitate to bring any future mishaps with my vehicles to this repair facility. A+! Top Notch!