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Southwest Pet, London Reviews (4)
My daughter had purchased a snake from a big box pet store and they almost knew nothing about how to take care of it. They even recommended feeding it crickets and that was totally wrong. We are on the other side of town from Southwestern pets but I remembered stopping in before and being impressed with their pet knowledge, SO when the snake would not eat we drove the 45 mins out there and met with Dean the snake expert. He was incredible and told us how to get the snake to eat (NOT CRICKETS). A few weeks later we called about abnormal shedding and he helped again. Can't say enough how great it is to have great help when your daughter is upset about her pet. We drive out whenever we need supplies, it's worth the time.
The staff at this store are great. The guys know a lot about the animals and the products. The manager andrew seems a bit rude and impatient. Still like the store though.
I have been going to this shop for about 18 years. They have always helped me out with all my pet needs. All the staff know a lot about the animals and products.
the employees were really helpful with what i needed to find, and didn't seem to be irritable like most pet store workers.