Kay-Cee's Buy & Sell

I recently lost a pair of 14kt gold hoop earrings, diamond stud earrings and a gold Irish ring to this shop. I have been a long time customer of approx 3 years. I asked to have my items be held for an extra 10 days, the long time employee said that this would be ok, as she has done this for me previously. I always came in on the agreed "ok'd" date. BUT this time around everyone decides to say that it was not written down even though I was ASSURED that my things would be safe until the agreed time. Since this was not noted on their side ,I guess for the first time.. then basically in their eyes this phone call never happened. All I can say is there are dishonest, horrible people in this world looking for a gains at any opportunity, even if it means being dishonest and taking someone else's valuables. Then again one should think of what kind of people they are dealing with who would go in the business of pawn shops. To my disgust, my items that are worth nearly $700 have been taken by the owners. I am very displeased ... I would not recommend taking your valuables to this place , I needed cash so I pawned my things for a period of time, in which I always come back to get out again. I call the shop on the day I am going to pick my items up and they are gone?! I was given the word of the long time employee that my things would be safe. If you are looking for cash but want to see your valuables again, I would be safe and go some where else.