Business claimed
Last updated: 14 days ago
Listed in:
Opticians
,
Optometrists
About Dr. Richard Roberti and Associates
Dr. Richard Roberti and Associates is your neighborhood eye doctor located at 509 Bayfield Street. Your Barrie eyecare center offers genuine eye care where your eye health and wellness is our primary Go to full description...
Contact information
Phone numbers
Fax numbers
705-727-1662
Business hours
M 8:30am-7pm, Tu 8:30am-5:30pm, W 8:30am-7pm, Th-F 8:30am-5pm, Sa 9am-3pm, Su Closed
Business website
Images and videos (1)
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Dr. Richard Roberti and Associates, Barrie Reviews (1)
By Scarlet Canid on
Jul 18, 2014
Guest Review
Guest Review
This rating is based on an unprofessional over the phone experience I had with Dr. Roberti's secretary Peggy at the Georgian Mall in Barrie Ontario.
I called Dr. Roberti's office Friday July 18th at 1:30pm to book an eye exam for my five year old daughter.
A secretary by the name of Peggy ignorantly answered the phone as if I was disturbing her especially when I tried to inquire more information about the Ontario eye exam coverages for my daughter.
She rudely, disrespectfully, and ignorantly responded to me in a demeaning tone as if to try and make me feel like an idiot that I didn't do my research before calling her office resulting in a waste of her time.
When I tried to book a date and time after 5pm because we work for a living like most people, she suggested that we go to another optometrist who accommodates evening appointments.
I told her we'll do just that and take our business elsewhere considering the awful manner in which she had failed to professionally welcome and accommodate our 5 year old little girl as a new patient.
Not to mention myself, a previous existing customer...
I was left speechless and in shock after this horrifying experience from this so called "professional" medical establishment who is supposed to offer "professional" service!
I called Dr. Roberti's office Friday July 18th at 1:30pm to book an eye exam for my five year old daughter.
A secretary by the name of Peggy ignorantly answered the phone as if I was disturbing her especially when I tried to inquire more information about the Ontario eye exam coverages for my daughter.
She rudely, disrespectfully, and ignorantly responded to me in a demeaning tone as if to try and make me feel like an idiot that I didn't do my research before calling her office resulting in a waste of her time.
When I tried to book a date and time after 5pm because we work for a living like most people, she suggested that we go to another optometrist who accommodates evening appointments.
I told her we'll do just that and take our business elsewhere considering the awful manner in which she had failed to professionally welcome and accommodate our 5 year old little girl as a new patient.
Not to mention myself, a previous existing customer...
I was left speechless and in shock after this horrifying experience from this so called "professional" medical establishment who is supposed to offer "professional" service!
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Additional business details
Payment methods accepted:
MasterCard, Visa
Dr. Richard Roberti and Associates is your neighborhood eye doctor located at 509 Bayfield Street. Your Barrie eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
