Thompson's Moving & Storage

We used Thompson for our most recent move and they were awesome. We had Sean, Greg, TJ, and John as our movers and they really went above and beyond for us. We had a lot of stuff and it started to snow, rain, and freezing rain during the move and they took the extra time to not only protect our stuff but also our floors of our new home. Highly recommend anyone to use them if you’re looking for movers, they also had the better pricing out of the companies we looked at.

Jim and Greg did an outstanding job moving us! Their patience and expertise made the entire process smooth and stress-free. The team arrived on time and handled my belongings with great care. Jacob was also incredibly helpful, promptly answering my many, many questions from the start. Special thanks to Jim and Greg for going the extra mile with this move. I highly recommend Thompson Moving to anyone looking for reliable and professional movers!

Ms. Snead and her movers were awesome. She was so nice and accommodating when I realized we booked their days wrong. She was so helpful during my extremely stressful move. Her guys were great and on it. Even helped us out when one of our kids went missing and helped searched for him. They are extremely kind and great! Highly recommend.

For a seamless relocation experience, consider hiring them for your next move; you won't regret it. They handle relocations with speed, ease, and professionalism. I am thoroughly impressed. If I need to move again, they will be my top choice.

We used Thompson 2 years ago and were so satisfied that we decided to use them again for our move last month. Unfortunately, this move did not go as well. Our brand new hardwood floors were scratched when the movers used a dolly. Several of our items were broken and despite me spending hours labeling boxes, most of the boxes were just left in the garage and it took me hours to put them in the correct rooms. The worst part is that I have reached out several times to discuss the issues I encountered as well as determine how to replace our broken items and have heard nothing in over a month.

UPDATE: finally heard back from the company. Apparently the contract says that they need to be put on notice in writing within 48 hours. Due to the fact that I sent my first email 72 hours (but told them of the issues in person on the day of the move) they do not want to fix any of their mistakes. I would not recommend this company for any future moves.

There are no words for how wonderful I thought the 5 young men who moved us out of our old house, and into the new one. They showed up promptly at the time we were told. I informed them of the important pieces of furniture that needed to be protected. They proceeded to wrap everything in pads, taped the pads on, and then shrink wrapped all of that. When moving into the new house, again, they were careful of the new rugs and carpeting, as well as all other belongings. All went extremely well, especially considering this was the day after we rec'd about 4" of snow. They were professional, courteous, and most of all, respectful of our things. I hope not to have to move again, but if I did, these would be the folks I'd use.

We used Thompson 2 years ago and were so satisfied that we decided to use them again for our move last month. Unfortunately, this move did not go as well. Our brand new hardwood floors were scratched when the movers used a dolly. Several of our items were broken and despite me spending hours labeling boxes, most of the boxes were just left in the garage and it took me hours to put them in the correct rooms. The worst part is that I have reached out several times to discuss the issues I encountered as well as determine how to replace our broken items and have heard nothing in over a month.

Sadly, we did not have a positive experience. The owner came pretty quickly and surveyed the move. We were told we’d have an estimate next day… it took almost a week with multiple emails and calls in between and no response. In the end we went with another company, less expensive($15k less!!), great communication, quick turn around (even with Christmas around the corner!) packed and delivered 300+ miles away within 24hrs!
We were convinced by reviews that Thompson’s was top notch. Unfortunately, it was not for us.

This was my second time using them and was again NOT disappointed in the great care and service they provided. The team that moved me was outstanding and worked like true professionals. I would highly recommend them and I will be using them again in the future. Thanks for the outstanding job.

My name is Mrs. Morris and I have known Thompson since I moved to Maryland in 2008. Thompson Moving and Storage is the best I’ve ever worked with and I appreciate all of them their staff and their movers because they’re kind and they do whatever you asked them to do. I’ve had a wonderful relationship with them moving to Maryland and now moving out of Maryland. Thank you, Jamie and thank you to the entire staff.

Stellar reviews for Thompson's Moving. Our experience with Thompson's was in the top 1% of contractor experiences in my lifetime. My experience was old school - personable, friendly, and refreshing. The entire group from Jamie (Office management and admin) to the crew that came to my house was knowledgeable, professional, punctual, and thorough. The crew came with appropriate tools and materials to move my hot tub from where it was located on my deck (approx 4' high) to a new ground level pad. Everyone was friendly. It was overall a five-star experience. I will definitely hire them again and will refer them to my family and friends.

Highly recommend! Our movers were so kind and considerate and made our moving day a great success!

I highly recommend Thompson’s Moving Company for all local and long distance moves. I moved from Maryland to South Carolina. The office personnel were very helpful scheduling the move, and the movers were friendly, courteous, and were great with wrapping, boxing, carrying, and loading my belongings on their truck. They had to carry my furniture and boxes down 3 flights of stairs. They handled everything with care and secured every item in the truck.

Great customer service. Very polite and respectful. Very responsive to calls and service. Very reasonable prices. I would highly recommend them to anyone moving.

I never write positive reviews but these guys were so great I feel compelled. My team consisted of 4 guys and two trucks. They were polite, timely, efficient, and helpful. I will never use another company. Do yourself a favor and hire them - no questions asked. They are a real pleasure during a super stressful time!

Very professional crew that worked carefully and efficiently. Scheduling was easy and they went out of their way to contact me when they lost my phone number. The crew went above and beyond stacking some heavy pieces, and didn't break or even scratch a single thing. They also charged me the quoted price per hour despite having an extra worker! We moved onto APG and they successfully navigated a gate closure. Would definitely recommend and use again.

If I could give zero stars I would for this company. I’m at my storage unit and a Thompson’s Moving company truck pulls off. I’m excited because my movers can now use the main entrance/loading dock that’s straight ahead of my unit. I’ve hired a small business and I’m paying by the hour which is an inconvenience for my movers to have to use a separate entrance that doesn’t have a ramp. I pull in to hold the spot while they’re loading a huge standing mirror with the intent to move once they were able to back up. One of the movers got out of the truck and walked up to my vehicle and stated, “that I needed to move because they have another truck”. Had he asked politely and not felt so entitled I probably would have pulled off and told my guys to continue using the loading dock further down. The worker from Thompson’s moving company proceeds to get the driver. The driver now approaches my vehicle aggressively saying we were here first and have another truck to unload. I’m a woman and I have two men approaching my vehicle. One of the male drivers then proceeds to to threaten me by saying just block her in….There are 4 grown men with this company and I’m alone. Not a great idea. Blocking someone from freely leaving at they’re will is kidnapping. He proceeds to take photos of my vehicle in the front and of my license plate. At this point i’m feeling overwhelmed and anxious. I have PTSD. I’m active duty and stationed less than 5 miles from the storage facility and I’ve never felt unsafe for the quick moment that I did. I will NEVER use nor recommend this company and do intend to share my experience with the highest leaders affiliated with APG to ensure they aren’t hired for families moving to and from APG. After getting off of the phone with my husband one of the younger employees (an African America male) walked over and politely asked if they could share the space and I obliged. He was very polite. There was more than enough room to share and here’s a lesson to the unprofessional young men who threatened to block me in, asked politely and sharing could have easily been the initial resolution. Stop feeling so entitled, thinking you have the right to force someone to move.

I cannot say enough how fantastic these movers were! They moved a very large, VERY heaveyAmish made solid oak desk into my new home. They disassembled it, moved it down a steep flight of stairs, transported it, and reassembled it in two hours. Zero damage to the furniture or to either home. Considering the job they did, the price was very reasonable! Will definitely use this company again if I ever have moving needs. Thank you!!

Can't say enough good things about this local family run small business. They made us feel at ease with our move from Maryland to Florida. Everything they said they would do, they did. Very personal service, responsive and professional. There team came in and efficiently packed our 5 bedroom house in just over 5 hours, furniture was expertly wrapped and protected. So very glad we went with Thompson's over one of the big national movers.