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Kinetix
Verified by N49

9161 Sparta Ave NW, Suite C,

Sparta, MI, 49345

14 reviews
Business claimed Last updated: Over a year ago
About Kinetix

Kinetix is a trusted IT partner for small to medium-sized businesses in Michigan, offering cybersecurity, VoIP phone systems, and managed IT solutions to help them profit through IT. Go to full description...

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Today: 8:00am - 5:00pm
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14 reviews
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By Donna DeMichael on Oct 04, 2023
Guest Review
Need IT Support? Call Kinetix!
“If you are looking for professional IT Support that you can count on for all your needs, then call kinetix. Our company has multiple locations with different needs at each and kinetix understands it all. They have vast knowledge of our system and provide prompt service. We are very satisfied to have kinetix as our IT Services and Support!” Donna DeMichael, Manager- Micro Auto Group

By Michele Jourdan on Oct 04, 2023
Guest Review
Friendly and Responsive!
Kinetix provides a quick response when a computer issue does arise that we cannot resolve. The staff is very friendly, and they bring new ideas on how to best protect our business information. If you are on the fence deciding on an IT company, then I would just say pick kinetix—you won’t regret it!
Michele Jourdan, Clyde Park Veterinary Clinic
By Brenda Ward on Oct 04, 2023
Guest Review
Outstanding Customer Service!
I trust Kinetix 100% with all of our IT needs. With their support, we no longer worry or concern ourselves with security, data retention, general computer issues or being properly prepared for required upgrades. Their customer service is outstanding and we find their friendly staff to be knowledgeable and their rates affordable.
Brenda Ward, Feeding America West Michigan
By Joe Kohn on Oct 04, 2023
Guest Review
Astute, responsive, IT team!
Being a small business, we cannot afford an in-house IT staff, but with Kinetix, we have a great one! They find affordable solutions for our business, backed by an astute, responsive IT team. We are always confident Kinetix has us covered – from backups to networking to help with even the smallest common computer problems. They understand small business needs and the managed server/VPN solution they implemented for our business has been the right solution for us. We were never oversold and their thoughtful consultation, recommendation, and solution hit the mark perfectly.
Joe Kohn International Minute Press of Plymouth
By Doug Scott on Oct 04, 2023
Guest Review
Responsive, and with the right answers!
Kinetix proactively keeps our network and software programs secure and up to date. They are very responsive and have always had the right answers for our issues. If you want to be confident that your IT is being properly managed and appreciate consistent qualified technicians supporting your technology, choose Kinetix. I would choose them again!
Doug Scott, Dependable Fire Protection
By Tanya Sparrow on Oct 04, 2023
Guest Review
Personable, knowledgeable, and quick!
We appreciate that Kinetix makes sure that the people who work on our network are familiar with our setup. Their team is very personable and knowledgeable, and we like that we can work with a live person on their help desk to get a quick resolution to our issues. Their customer service is great. We are very happy with the services we receive from Kinetix.
Tanya Sparrow, Plymouth 848
By Michelle Brown on Oct 04, 2023
Guest Review
Kinetix provides Peace of Mind!
The biggest benefit we feel in working with Kinetix is Peace of Mind. They keep our server and systems current and reliable, and we can always count on their team to help immediately with any of our technology needs. It is nice to know most of their team by name and understand the specialties that each engineer offers. This helps us with our service calls to be completed faster. You cannot go wrong hiring the team from Kinetix for your IT and phone needs. Their service group members are outstanding problem solvers.
Michelle Brown, Rockford Animal Hospital
By Sarah Pastoor on Oct 04, 2023
Guest Review
Very Satisfied!
I love knowing that if I have a problem in my practice, I only have to contact the Kinetix Help Desk and not try and figure out the issue on my own. Compared to other IT companies I’ve worked with in the past, Kinetix is unique in their willingness to adapt and learn how I like to do things. I love their responsiveness and would recommend anyone on the fence to give them a call. Kinetix has always had the right answers for our IT needs.
Sarah Pastoor, Grand River Accounting
By Renee Schall on Oct 04, 2023
Guest Review
We get a knowledgeable IT person…. every time!
We have felt with past providers that we would get charged for a tech’s “learning curve”, but with Kinetix, they have a team of professionals and always send the one who is most knowledgeable pertaining to our current issue. For the 12 years they have provided support to our accounting practice, we have found them to be friendly, professional, and very responsive. We consider FAST SERVICE (especially during tax season) to be priceless and Kinetix always delivers.
Renee Schall, DeHoek & Company, PLLC
By Ron Olszewski on Oct 04, 2023
Guest Review
Issues resolved the first time!
Fair pricing, fast response times, and issues resolved almost always the first time. For over 10 years, Kinetix has always been there when we needed them…and fast! Their familiarity with our practice software makes working through issues with our software vendor much easier. They are a great company to work with!
Ron Olszewski, DDS, Always A Smile Dental
By Jennifer Wasilenski on Oct 04, 2023
Guest Review
Personalized IT Support!
We really appreciate the personalized IT Support that Kinetix provides for our clinic. They are very “hands-on” and helpful. Their staff continuity allows their help desk and their onsite technicians and engineers to have strong familiarity with our clinic and our technology needs and they are always very responsive and quick to assist.
Jennifer Wasilenski, Centre for Plastic Surgery
By Anne Nalepa on Oct 04, 2023
Guest Review
Fast Response and Clear Answers!
We’ve really appreciated the level of responsiveness Kinetix provides – when we have issues, we get help right away. They are great at explaining in understandable language what the issue is and the steps taken to fix the issue. We have felt very comfortable trusting our IT support to Kinetix!
Anne Nalepa, Mortiere and Gasparotto, DDS
By Jan Bentley on Oct 04, 2023
Guest Review
Over a decade of sound technical advice!
We’ve trusted Kinetix with our IT support for over 10 years and the technical guidance and solutions they have provided allowed us to match technology with our growth as well as stay compliant with privacy regulations. If you want fast and efficient service, I highly recommend Kinetix!
Jan Bentley, President, Centennial Park Counseling
By Dawn Carpenter on Oct 04, 2023
Guest Review
They can fix any IT problem!
With our large infrastructure setup, we have diverse technology needs that span across servers, workstations, wireless, VoIP, and our practice management system. Kinetix manages all aspects of our technology and with the multitude of skill sets on their team, assigns or escalates problems to the proper engineer to fix the problem quickly. We appreciate their proactive monitoring and the contingency plans they have implemented. They keep our systems current and our data safe.
Dawn Carpenter, Administrator, Grand Rapids Women's Health
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Additional business details

Kinetix provides infrastructure and software support for businesses and organizations throughout Michigan. Our comprehensive approach to supporting the various aspects of technology- from networking infrastructure to office management solutions- ensures decreased downtime and continuous access to critical information. • No Geek Speak • Longevity- we have been in operation since 1991 and have worked with hundreds of Michigan businesses. • Compliance- we keep your network and data safe, secure, and compliant. • Stable experienced IT Team- we have an average tenured staff of 12+ years with a combined IT experience of over 200 years! • Customer Satisfaction- most of our existing customers have worked with us for 10+ years— WITH NO LONG-TERM CONTRACTS!
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