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Majestic Marble Import

399 APPLEWOOD CRES, CONCORD, ON
1 reviews
Business claimed Last updated: 2 months ago
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Listed in: Counter Tops
About Majestic Marble Import

Majestic Marble Import is a family owned and operated business with over 25 years of experience in both the residential and commercial markets. We are recognized as a reputable leader in the importi Go to full description...

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Majestic Marble Import, CONCORD Reviews (1)

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By Brown Ferret on Sep 27, 2013
I had a bad experience with Majestic Marble. I had measurements done for a granite countertop and put down a deposit (mistake on my part).

When I reviewed their calculations, I noticed they were high (45 sq ft instead of 38 sq ft that I calculated). I asked about this and they said it was for "wastage", industry standard. It turns out they rounded up each piece, and rounding varied (e.g. 2.25 sq ft becomes 3 sq ft, 7.5 sq ft becomes 8 sq ft, etc). I asked for a copy of the bill and they wouldn't give it to me, said they would mail it instead. He hadn't told me about some charges like $150 for a sink hole polish.

I asked for my deposit back but they said the three employees there didn't know how to use the credit card machine, and I'd have to come back. I called many times but the response was always that the sales person was with another customer. He never called me back. I told the receptionist I was going to come in person and I'd be there in 20 minutes. When I got there, the store was closed and the lights were off, even though it was still within there business hours. I went in the back door and found the sales guy. I started talking to him, then he said he had to deal with another customer and left me in mid conversation. After being persistent for 30 minutes, I finally persuaded him to give me a refund. He was rude and joked with another staff member that I was cheap. Very unprofessional.
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Payment methods accepted: Cash, Check, MasterCard
Majestic Marble Import is a family owned and operated business with over 25 years of experience in both the residential and commercial markets. We are recognized as a reputable leader in the importing, fabrication and installation of the finest dimensional stone from around the world. We have been dedicated to providing our customers with superior service along with the best quality materials. We strive to create a long lasting relationship with all of our customers. Homeowners, decorators, builders and commercial clients may come to our warehouse and select from our impressive selection of slabs that will be purchased for their home or project.
Specialties: Please Visit Our Website For More Information & To Use Our "design Centre"
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416-665-4040
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