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L A Nails

23 Wellington St E, Guelph, ON
15 reviews
Claim this business Last updated: Over a year ago
Listed in: Nail Care

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L A Nails, Guelph Reviews (15)

15 reviews
5 Star
4 Star
3 Star
2 Star
1 Star
By non-member140109 on May 02, 2018
Rude & Disrespectful!!!
I wish there was an option for 0 stars.. LA Nails has the WORST possible service and the least friendliest staff I have ever experienced in my 10+ years of getting my nails done. Please explain to me how someone can walk into your salon asking to PAY for your service and you tell them you are too busy and advise them to leave? How professional is to to TURN DOWN business? To be so rude not to even apologize and give an approximate timing of when the next available slot would be. (I came in at 11 AM) I am in sheer disgust and will make it my duty to advise everyone I know not to give service to such a disrespectful (for lack of a better word), business.
By non-member120014 on Aug 27, 2016
wish i hadn't paid
disapointed... wasn't told cash only in advance, i don't think they did enough coats as the colour barely shows up (supposed to be a pearl, looks totally transparent) and they used the razor on my feet leaving them raw and sore... took off way too much skin! won't be returning. didn't realize skin issue until arriving home. wouldn't have paid if i had noticed sooner.
By non-member113600 on May 18, 2016
This is literally the worst place ever. I payed$20 for nails and it started chipping as soon as I left. All they did was apply normal nail polish, and they were so rude about it. On top of it all I had to pay in cash. These people are rude to people who aren't normals, don't go here unless 100% nessisary.
By non-member102956 on Jan 22, 2016
So I'm that kind of lady who loves crazy designs. I have gone in quite a few times with a picture on my phone and asked them to copy it. So many times in have been more then pleased asked surprised at how perfect they have done it asked did sometimes even done it better !! I would defiantly recommend this place to anyone who loves loves a beautiful job and getting their money's worth ! Such beautiful ladies, always chat with you asked didn't on and make you feel so beautiful and welcomed! Only place I go to and trust to do my nails ! :)
By non-member104381 on Oct 18, 2015
Great service and quality
Very happy environment, family friendly and nails lasted for about 3 1/2 weeks! Extremely happy!
By non-member90330 on Jul 27, 2015
Phenomenal every time
Ok so first things first I'm a bit of diva I'm pretty particular on my nails and also my overall appearance. I have never been treated so well anywhere else. I'm in the beauty industry too. I know the hard laboured hours that have to get put in but no matter what what these ladies always give it there all always! I like the have elaborate design with pretty gems and they always go the extra mile. You girls are so wonderful and talented I cant thank you enough for your hard work!
By non-member85472 on May 03, 2015
Great place
I have been going to LA nails for almost 16 years now. We have a great time and good experience every time we go in. The girls are now like family to us. They do a great job and are always making sure that we are happy with everything they do for us. Mom and myself have recommended this salon to many people and they are also very happy with the service they received. KEEP UP THE GOOD WORK LADIES!
By non-member85289 on May 02, 2015
Great job!
These ladies do great work every time. Perhaps those reviewers who had such negative comments should consider their own attitudes before being so quick to criticize. Their prices are very reasonable and their loyal clientele speaks for itself.
By non-member84999 on Apr 28, 2015
These women are wonderful. They work very long hours and try to fit everyone in who comes. They do an excellent job and I recommend them to everyone I know! They are so good that they are almost always busy. If you don't like waiting, you can call ahead for an appointment. I have been to several salons in many cities but this is the one that I go to in my home town and the one that I prefer.
By Mason2011 on Apr 27, 2015
Very good job and friendly service. I don't think those low rated will afftect their business.
By non-member84252 on Mar 20, 2015
Awful service
I have been to LA nails for various different services and there customer service has always been horrible and rude. They do their nails and work amazingly but they are rude to you the entire time. They talk down to you whenever you correct what they have done or ask them for a specific thing and then talk to the other workers in their own language making you feel embarrassed and out of place. Also, their prices are higher than anybody in Guelph, like I said they do the nails great but I don't want to pay the extra amount solely because of how horribly they treat you. I no longer get my nails done here.
By BeautifulMind on Dec 31, 2014
Worst Experience
12 years of religiously having my nails done, this is by far the worst experience I've had to endure in a salon. I walked in and asked if someone was available to do my nails, the response I received was a sarcastic and rude "do we look busy?"
Near the end of receiving my service was told to go pick a colour, returned to my seat and had to wait for a client that came to change her polish. I requested the shape I preferred but got no response, thought maybe she didn't hear me so I asked a second time . The shape of my nails were the way she wanted it to be.
I feel the same way as Mrs J Watson ..Very unfriendly Service..
I felt very uncomfortable, half way through I wanted to pay and just leave .
By non-member45201 on Jun 01, 2012
regular customer
i love that place and staff is very friendly,they are doing amazing job! highly recommended.
By C1q2 on Apr 17, 2011
Great service every time!
I've been going to this salon for years and I have to agree with NON-MEMBER. This is a great salon and the staff are always friendly. Most of the time, they're actually really funny and personable. I always see other regular clients when I get my nails filled and I think they'd all agree with me when I say that I wouldn't go anywhere else. Their calibre of work is incomparable with any other salon in town.
As for the chipping, they use a new polish that lasts significantly longer than the standard time and definitely worth it!! My friend had a mani that lasted 6 days without a chip and she's very active.
By Janew on Oct 30, 2008
Mrs J Watson
We visited this salon on the recommendation of one of our party. Granted there were 9 of us but they had been called a few days in advance. I was the guest of honour at my 50th birthday and as such had a manicure and pedicure as did 2 others. The ladies looking after us were very unfriendly. My pedicure is beautiful but the manicure lasted less then one day before chipping. Mine is not the only poor quality manicure. I did not abuse my nails by doing dishes or anything else. Normal everyday wear has made them look terrible in only 5 days. I will taking off the polish tonite. I am glad I didn't pay for their service. We will definitely not go again.
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