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Spirit Nails

6340 No. 3 Rd #2, Richmond, BC
2 reviews
Claim this business Last updated: Over a year ago
Listed in: Nail Care

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Spirit Nails, Richmond Reviews (2)

2.5
2 reviews
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By Mellyt on Feb 03, 2013
If you want your finger cut off you should come here!!
I called a day ahead to book an appointment to take off a set of gel nails i had done during vacation. I asked the lady who answered thw phone if they can take them off. I specifically asked if they were going to shave them off bc they were stuck on really well. She replied yes!
Went to the store. The lady who helped me tried to rip them off, ply it off. I told her they need to be filed with the machine. She ignored me and continued . Of course after they didnt come off she then cut them short.. Then shorter ! She eventually cut my index fingernail too close to my skin and it bled.

She got annoyed and after treating the wound she started filing the gel off. I was so skeptical if she was professional at this point. She kept shaking her head and was annoyed by the dust my nails created.

I ended up cutting and filing the nails neatly after she filed the gel completely off. She insisted to help me file but again started filing too close to my skin and i told her to stop.

I then asked her how to treat my wound (assuming this happens on ocassion) and she said "i dont know what you should do". I was furious! I just wanted to hurry, wash my hands, pay and leave.

From start to finish not a single person said sorry or are you okay. She even said " how would i know". After i paid and change was given the lady just goes into the back room before i got up and left!

Ive never heard of a nail tech cutting a customers nails til they bled. If it was more work than usual or not doable, she should just say so. I wouldnt mind paying more.

I would never recommend this store to anyone! Terrible service.
By Bazaar Hare on Aug 02, 2008
it has been a while since i've last gone however from what i remember they were great! not too expensive and did a good job too; didn't have airbubbles took time and put effort into each person rather then rush you out of there as soon as they could. although the guy who did my nails didn't speak english too well, he painted on a design for me free of charge!
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