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ProfessioNAIL Coquitlam Centre

2929 Barnet Hwy #1102, Coquitlam, BC
18 reviews
Business claimed Last updated: 10 months ago
Listed in: Nail Care
About ProfessioNAIL Coquitlam Centre

For quality manicures, pedicures, acrylic and gel nail enhancements, visit ProfessioNAIL Coquitlam Centre, and love your nails. Go to full description...

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Today: 10:00am - 6:00pm

ProfessioNAIL Coquitlam Centre, Coquitlam Reviews (18)

2.7
18 reviews
5 Star
7
4 Star
1
3 Star
0
2 Star
0
1 Star
10
By marydorani819 on Nov 28, 2018
nails services
very good nails salon to get fancy nails done by good technician.
By non-member148295 on Aug 28, 2018
Best Nail Ever
I came few years for my Nails done. Love their jobs. The girl ussually do my nails is very proffesional. I love the Pedicure as well. Only one place i came for nails.
By tifinie2000 on Jul 14, 2017
services pedicure and manicure
I came to this nail shop for pedicure and manicure shellac for my friend wedding which was coming in the weekend.
They treated so nice and friendly, the way they handle their work was very professional.
For sure I would come back again for my nails.
well recommended.
By krishie64 on Dec 30, 2016
Unprofessional
I got a new nail set and two days after a nail broke, I was out of the country and could not go back immediately, I went after one week and the lady who did my nails Helen was on holiday, the receptionist asked some one else to fix it. She looked so annoyed by the time I sat infront of her and started chopping the nail, she removed the nail so haphazardly and my real nail was damaged and was bleeding. She did not care when I stopped her and asked to just clean it up. She refused to clean it and said we don't do that. I asked to shape the other nails as well she stopped what she was doing "you need to pay $10" I said money is not the matter having healthy nails are important. Very rude and inconsiderate. I will never go back to this place. I am in so much pain and need to get medication to heal the nail.

I got waxing done too when I was there at the first time, it was a nightmare, the room at the back is not clean, the bed is dirty, wires running every where and so risky. DON'T go to this place...you are risking your health.

I am not sure how The Coquitlam Center Adminstrator are allowing the owner to run this place the way there are running it.
By non-member102216 on Dec 22, 2015
Horrid
I went here because I had one broken nail that I needed fixed and was in a hurry before work. She sat me down and this lady was sweet but i had this feeling she had no idea what she was doing, she was scanning the place looking for what to use and asking me questions on how i wanted my nail done.... i said acrylic and to make sure it matches the rest of my nails. she put the acrylic on not only my entire nail but underneath and around my finger. i had to ask her to remove it cause of how hard it felt on my skin. she then shaped my nail far too short and crooked!! i had coffin shaped nails and she made my one finger stiletto shaped. how the hell does that happen..... i got her to fix it, AGAIN, but at this rate my nail was now too short and extremely noticeable. i told her i was super unhappy and not coming back again. she rushed me and kept blaming me for the look of the nail. after work, the same nail broke off again and now i'm about to drive out to maple ridge for my regular nail lady on my one day off. avoid this location at ALL COSTS... expensive, bad customer and nail service. absolutely SLOPPY!! save your money and don't waste stress on this place.
By non-member104659 on Dec 07, 2015
Staff and owner are rude..
Lady couldn't cut my cuticles so they switched workers...next lady couldn't do the flower right..though I showed them beforehand. ..when I told her to take it out..she became rude and started saying that I would still have to pay. .I said fine..when I asked her for her name. .she further became rude started to raise her voice at me and stated she didn't have to tell me..then all the staff started talking in their own language.When I expressed my feelings to the manager guy...and said I would write a review bc this is unacceptable..he said he would talk to the girl and writing a bad review would effect his business..I said people need to know..he then threatened me saying that I would get in trouble..two other people did and he has witnesses and that I could get in trouble!..he's just trying to warn me! What kind of shop is this. ..customers are entitled to be treated with respect and get the service standard they asked for..customers have a right to voice their opinion and should not be threatened by management!
By Daniellejohnson on Jul 25, 2015
Great!
This place was great! Everyone was so friendly and acted very professional. The owner greeted people as he walked around the shop. I loved the assortment of colours. The manicure and pedicure was amazing! I will definitely recommend this place to my friends!
By non-member82412 on Feb 23, 2015
Messy nails, rude esthetician, won't go back
Got a fill for my nails. The lady was rude, shaking her head at me because I didn't want her to replace all my nails because one was lifting.
On one hand all the nails are visibly longer than the other, there is nail polish everywhere. I always get them rounded, she asked and I said yes to getting them round again and she did them square.
Finally the icing on the cupcake, she was so rough my nail beds hurt after.
Overall poor experience.
By non-member81461 on Jan 29, 2015
RACHELLE IS THE BEST
 I m a regular Rạhelle's customer and I really cant say anything but AMAZING!! she cares about her client needs. I have told all my friends about this location.
By christine313 on Sep 25, 2014
WORST NAIL SALON EVER
This place is extremely dirty, yes they use the liner things in the pedi tubs but I never watch them clean the jets they swap between tubs , AND THOSE THINGS HAVE TO BE FILLED WITH BACTERIA! the manager guy with long hair is a condescending asshole and has no idea what customer service is. He yells when he talks and be littles u. The workers all sit and speak their own language and laugh which is extremely rude and makes me feel like I am getting talked about! They don't clean their tools in between people what so ever
There was a receptionist that used to be there for years that was loved and actually took care of ppl and literally made the place tolerable.
They need to be shut down, the floor, their tables, and the bathroom are all disgusting
By non-member76101 on Aug 20, 2014
Mixed Feelings
Always went to Rochelle, she is one of their best technicians. My sister came to visit and another technician did her nails the same time as mine, not even a week later they were chipping and cracking. When we returned for pedicure, we advised them, they spoke in their own language and were making a big deal...they did my sister's against their will. I have gone here for a few years and will no longer return. I can't recall the technicians name it begins with T avoid at all costs, I knew when my sis got her she was a bad choice as I had the same experience with her one time. I was very disappointed with how they behaved and treated us...I shall not be returning and leaving no more of my money in this business!!!!!! The owner was also present and I thought he was a nice guy, amazing how they change when their crap technician messes up more than once! she also has a bad attitude.
By nell on Jul 13, 2014
non member
I went to get Pedicure and manicure in this Professionail in Coquitlam centre. It was best place , all technician was very polite and care for custommer. my feed and hand was beutifull and this place so clean, they are using linner which protect custommer from infection.
By non-member71547 on May 09, 2014
Worst place ever
Honestly do not waste your time. Worst pedicure I have ever had in my life I am on #2 of having to repeat a pedicure cause they couldn't do it right the first time and then second time even worst. Seriously you charge me 5.00 for a design of 5 dots and some little lines of leafs give me a break!
By non-member67755 on Jan 20, 2014
Worst place ever
Don't go to this place. You've been warned. I went here 2 times and will never go back. The guy that did my nails used a gold file that striped my own nails off. He took so much layer of my own nails off that it screamed 2x and pulled my hand away. He told me it was a normal reaction. When he had my solar nails on, I could see lines under Neath my new nails. Since he had a heavy hand and took my own nail off, you can see the lines because of the layers that he had taken off. In 3 days my own nails under Neath the solar nails started to break. It was so painful!! My own nails were paper thin because he stripped so many layers of my own nails off. I had to go to Pure nail salon just to get it fixed. She could't believe the mess that Professionail made. They should never be using a gold fil!!! Never
By non-member60709 on Jul 05, 2013
No.
Had the absolute worse time of my life. The lady assisting me with my pedicure was Kim, and she was HORRIBLE. She cut way to close to my flesh, several times and when id flinch in pain.. she'd laugh. I got the pedicure yesterday and most of it has already chipped off regardless of me being cautious. Will not return to this place, EVER and will tell all my friends the same. She also left before my pedicure was fully done. Some other lady had to come and put my flipflops on for me and cash me out. Horrible exprience. Also, colour selection sucked.
By non-member58544 on May 11, 2013
Ty
The best technician there is Ty awesome job
By non-member51650 on Nov 18, 2012
Client of professionaill
i have been coming to professionai for about 3 years now. i did not like the old management, they did not care abouot any one, only the money. i recently went to the salon to have a pedicure and new set of nails put on. to my amazement everything looked amazing! new pedicure chairs, tables and they new owners told me they will be doibg waxing in the back room in the next month. i was astonished. they have gotten rid of some of the techs and brought in newer ones. i have 2 different but new techs for my pedi and nails. they both were so friendly and nice and talkative. i was offered coffee, tea or water buy the frienddly owner walking around and saying helo to everyone.

this place a upgraded and now if the new hot spot that i tell all my friends to go to!
By twooutof3 on Apr 19, 2012
Rude!!!! Bleeding fingers!!!! Unprofessional!!!!
I got an acrylic set with pink tips done by a nail technician who apparently has been doing this for 10 years. I couldn't believe my eyes when he was done and all my own nails were showing underneath the acrylic which obviously looked terrible. At that moment I thought I could live with it and didn't want to make a big deal. I went back a couple of days later because I was embarrassed of showing my nails, that's how bad they looked. He also never pulled back my cuticles so that the acrylic started lifting after only 4 days!!

The receptionist booked me an appointment to come in and get my nails fixed and she thought I would be paying, too. I told her right away I'd refuse to pay for getting something fixed that should have been done right in the first place (including tax and tip I paid $72 for an acrylic set!!)

So I go there and another guy starts fixing my nails, complaining that I have difficult nails and I should have made an appointment with the guy who did them in the first place. I told him I don't know who's working when and the receptionist just booked me with him, plus why would I want him to touch my nails ever again. Anyways, he's filing way to close to my skin, 2 of my cuticles start bleeding, he tries to stop it and tells me I bleed more than other people (wth?). After more complaining and obvious sighing on his part, he finishes off quickly by only putting one layer of finishing gel on without putting me under the lamp and sends me off...

Yea, I am never going back again!!
By non-member22249 on Sep 24, 2010
Great Salon
Salon is terrific!

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Payment methods accepted: cash, visa, mastercard, american express, debit card
We are an exclusively OPI salon offering the best quality and service in the industry.
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604-468-1044
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